New York, NY · On-site
$150K/yr
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
New York, NY · On-site
$150K/yr
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
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Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Manhattan, NY · On-site
$100 - $130/hr
Customer Success Manager** to lead and nurture our enterprise-level client relationships. This individual will be responsible for the end-to-end customer journey post-sales: from successful ...
Manhattan, NY · On-site
$100 - $130/hr
Customer Success Manager** to lead and nurture our enterprise-level client relationships. This individual will be responsible for the end-to-end customer journey post-sales: from successful ...
Manhattan, NY · On-site
$80 - $110/hr
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Manhattan, NY · On-site
$80 - $110/hr
About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...
Manhattan, NY · On-site
$120 - $200/hr
Customer Success Manager New York, NY, United States • Posted on Jan 11, 2026 As Customer Success Manager, you'll ensure NexaGuard customers launch successfully, adopt key CMP features, and expand ...
Manhattan, NY · On-site
$120 - $200/hr
Customer Success Manager New York, NY, United States • Posted on Jan 11, 2026 As Customer Success Manager, you'll ensure NexaGuard customers launch successfully, adopt key CMP features, and expand ...
Manhattan, NY · On-site
$60 - $70/hr
Customer Success Manager Brooklyn, NY $60,000-$70,000 base + $10,000-$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white ...
Manhattan, NY · On-site
$60 - $70/hr
Customer Success Manager Brooklyn, NY $60,000-$70,000 base + $10,000-$20,000 performance bonus A rapidly growing security technology company is seeking a Customer Success Manager to deliver a white ...
Senior Customer Success Manager Our Client | NYC (Hybrid -- 3 days/week, SoHo) Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior ...
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Senior Customer Success Manager Our Client | NYC (Hybrid -- 3 days/week, SoHo) Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
New York, NY · On-site
$75K - $82K/yr
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Pelham, NY · On-site
$90 - $130/hr
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department -- it's the heart of our ...
Pelham, NY · On-site
$90 - $130/hr
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department -- it's the heart of our ...
Manhattan, NY · On-site +1
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our ...
Manhattan, NY · On-site +1
Customer Success Manager Department: Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our ...
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
New York, NY · On-site
BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...
Monsey, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Monsey, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
White Plains, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
White Plains, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
Quick apply
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a ...
New York, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
New York, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
White Plains, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
White Plains, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Monsey, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Monsey, NY · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... To help maintain this integrity, we ask to remove virtual backgrounds and include in-person ...
Manhattan, NY · On-site
$110 - $150/hr
Customer Success Manager Reports to: Head of Customer Success Location: New York City, USA Overview - About MillTech MillTech provides advanced FX Hedging and Cash Investment solutions to increase ...
Manhattan, NY · On-site
$110 - $150/hr
Customer Success Manager Reports to: Head of Customer Success Location: New York City, USA Overview - About MillTech MillTech provides advanced FX Hedging and Cash Investment solutions to increase ...
$32.9K - $42.8K
4% of jobs
$42.8K - $52.7K
10% of jobs
$59.6K is the 25th percentile. Wages below this are outliers.
$52.7K - $62.5K
16% of jobs
$62.5K - $72.4K
15% of jobs
The median wage is $76.2K / yr.
$72.4K - $82.3K
14% of jobs
$82.3K - $92.2K
14% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$92.2K - $102.1K
10% of jobs
$102.1K - $112K
10% of jobs
$112K - $121.9K
4% of jobs
$121.9K - $131.8K
2% of jobs
$131.8K - $141.6K
2% of jobs
$32.9K
$84K
$141.7K
| Aspect | Overnight Virtual Customer Success Manager | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires experience in customer success, relevant certifications (e.g., CS certifications), and industry knowledge | Often requires basic customer service skills, sometimes certifications in support tools or communication |
| Work Environment | Remote, overnight shifts, proactive engagement with clients, strategic focus | Remote, flexible hours, reactive support, troubleshooting and issue resolution |
| Employer & Industry Usage | Used by SaaS, tech, and service companies focusing on customer retention | Common across retail, tech, and service industries for handling customer inquiries |
The Overnight Virtual Customer Success Manager focuses on proactive client engagement and retention during overnight hours, requiring industry experience and strategic skills. In contrast, the Virtual Customer Support Specialist handles reactive customer inquiries, troubleshooting, and support tasks, often with less emphasis on strategic account management.
The top searched job categories for Overnight Virtual Customer Success Manager jobs in Ridgewood, NJ are:
Cities near Ridgewood, NJ with the most Overnight Virtual Customer Success Manager job openings:
$150K/yr
Full-time
Re-posted 23 days ago
Job Description Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client is a high-growth SaaS company helping mid-market and enterprise customers drive measurable outcomes through their platform. As they continue to scale, they are hiring a Customer Success Manager to own post-sale relationships and ensure customers realize long-term value. This role sits at the center of retention, expansion, and customer advocacy.
You will act as a trusted advisor to your accounts, partnering closely with Sales, Product, and Support to deliver a best-in-class customer experience. What you'll do Own a portfolio of customers from onboarding through renewal Lead onboarding, adoption, and ongoing success planning to ensure customers achieve their desired outcomes Build strong executive and day-to-day relationships across customer organizations Drive product adoption, usage, and value realization Identify and execute expansion opportunities in partnership with Sales Proactively manage renewals and mitigate churn risk Act as the voice of the customer internally, feeding insights back to Product and Leadership Track and report on customer health, engagement, and success metrics What we're looking for 3-6+ years of experience in Customer Success, Account Management, or a similar post-sale role in SaaS Experience managing mid-market or enterprise accounts Strong ability to communicate value to both technical and non-technical stakeholders Proven track record of renewals, retention, and expansion Highly organized, proactive, and comfortable managing multiple accounts at once Experience working cross-functionally with Sales, Product, and Support teams Why this role High-impact position with real ownership over customer outcomes Opportunity to work with a collaborative, product-driven team Clear path for growth as the company scales
