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Account Success Manager Jobs in Ridgewood, NJ (NOW HIRING)

Vendelux

Account Success Manager

Manhattan, NY · On-site

Account Success Team Member Vendelux is building the category-defining platform for event marketing ... Create strategic plans for managing client relationships and develop clear and compelling business ...

Vendelux Inc

Account Success Manager

New York, NY · On-site

$100K - $180K/yr

The Account Success role is a hybrid onsite position, with 4 days in the office based in our NYC ... Create strategic plans for managing client relationships and develop clear and compelling business ...

Vendelux Inc

Account Success Manager

Manhattan, NY · On-site

The Account Success role is a hybrid onsite position, with 4 days in the office based in our NYC ... Create strategic plans for managing client relationships and develop clear and compelling business ...

FIS

Client Success Manager Senior

New York, NY · On-site

The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and strategic account success for government benefit and disbursement programs, including EBT SNAP ...

New

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220 ... You will act as a trusted advisor to your accounts, partnering closely with Sales, Product, and ...

eMarketer

Customer Success Manager

Manhattan, NY · On-site

We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive ...

Campfire

Customer Success Manager

Manhattan, NY · On-site

Proactively manage account health and identify churn risk * Lead QBRs, success planning, and ongoing check-ins * Manage renewals for your book of business * Identify and support expansion ...

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with ... Manage all day-to-day operations associated with key strategic accounts; serve as the primary point ...

EMARKETER

Customer Success Manager

New York, NY · On-site

$75K - $82K/yr

We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North ... Develop a trusted advisor relationship with key accounts, mainly with C-levels * Manage analytics ...

Obligo

Customer Success Manager

Manhattan, NY · On-site

$90K - $100K/yr

Customer Success Manager New York About Us Obligo builds trust between landlords and renters using ... Manage a portfolio of customer accounts, building strong relationships that drive customer ...

EMARKETER

Customer Success Manager

New York, NY · On-site

We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...

EMARKETER

Customer Success Manager

New York, NY

We're hiring a Customer Success Manager to join our Account Management Team at EMARKETER. The Role and Team: As a Customer Success Manager, you'll partner closely with Account Managers and Account ...

Ova Technologies

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong ... Manage a portfolio of customer accounts and serve as the primary point of contact. * Build trusted ...

Integral Ad Science

Customer Success Manager

Manhattan, NY · On-site

$69K - $118K/yr

Customer Success Manager, Enterprise Accounts The Customer Success Manager, Enterprise Accounts will support the Customer Success team to provide exceptional service and value realization to our ...

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All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Ridgewood, NJ

Account Success Manager information

See Ridgewood, NJ salary details

$29.8K

$66.6K

$107.3K

How much do account success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for account success manager in Ridgewood, NJ is $66,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $79,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.
What job categories do people searching Account Success Manager jobs in Ridgewood, NJ look for? The top searched job categories for Account Success Manager jobs in Ridgewood, NJ are:
What cities near Ridgewood, NJ are hiring for Account Success Manager jobs? Cities near Ridgewood, NJ with the most Account Success Manager job openings:
Account Success Manager jobs near you
Infographic showing various Account Success Manager job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 4% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,592 per year, or $32 per hour.

Account Success Manager

Vendelux

Manhattan, NY • On-site

Other

Medical, Dental, Vision, PTO

Re-posted 25 days ago

Job description

Account Success Team Member

Vendelux is building the category-defining platform for event marketing intelligence.

Events are one of the largest and most impactful marketing channels, yet historically one of the least measurable. Vendelux brings transparency and performance to this space — helping companies discover, evaluate, and optimize their event strategy with data.

Our platform powers thousands of event decisions by delivering proprietary, AI-driven insights across hundreds of thousands of events globally. At the core of our platform is a robust ecosystem of event organizer partnerships — where organizers share first-party data, enabling richer insights for customers while receiving benchmarking and audience intelligence in return. From identifying the highest ROI conferences to enabling targeted meeting programs, Vendelux helps companies turn events into a predictable and scalable growth engine.

In addition, Vendelux Meetings extends our platform by turning insights into pipeline — using AI to identify high-value attendees and proactively book 1:1 meetings between our customers and their ideal prospects at events. This enables go-to-market teams to drive measurable ROI and maximize every event interaction.

Founded in 2021, Vendelux is a Series B SaaS company backed by top-tier investors including FirstMark. We partner with many of the fastest-growing companies in the world, and our team includes leaders from Bain, ZoomInfo, Shutterstock, FanDuel, Compass, Airbnb, Forter and beyond.

We are looking for the next Account Success team member who will help our growing roster of clients get the most value possible out of our product. The ideal person has been in a CSM role at a high-growth tech company and is passionate about the opportunity to help build this function here.

The Account Success role is a hybrid onsite position, with 4 days in the office based in our NYC headquarters.

What You'll Do
  • Build and maintain relationships with key stakeholders to ensure alignment and successful outcomes while developing collaborative action plans with them that outline key milestones, responsibilities, and timelines.
  • Master the onboarding process, guiding customers through training and adoption while ensuring their success and satisfaction at every step.
  • Foster knowledge sharing and community building among customers by organizing webinars, events, or case studies to strengthen the customer network.
  • Identify and understand customer needs, challenges, and goals to tailor solutions effectively.
  • Create strategic plans for managing client relationships and develop clear and compelling business cases ensuring long term success and growth.
  • Communicate and promote proven strategies, methods, and processes that lead to success
  • Collect and analyze feedback from clients and internal teams to refine strategies, improve solutions, and enhance customer satisfaction.
Who You Are
  • 5+ years of experience in a Customer Success, specifically at B2B growth stage startups
  • Owned the full client lifecycle, renewals and upsells
  • Great team member who contributes to our culture and our business
  • Takes ownership and demands excellence from themselves and others
  • Likes a fast paced environment and is a quick learner
Benefits
  • Competitive base salary and bonus
  • Healthcare covering medical, dental and vision
  • Work from our NYC HQ
  • Unlimited PTO plus two company-wide shutdowns during the July 4th week and the Christmas – New Years week

Come build a great company with us!

Not all candidates will check all of the requirements listed above and that's ok! We are open to great people from non-traditional backgrounds.

Vendelux is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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