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Account Success Manager Jobs in Trenton, NJ (NOW HIRING)

Aveva

Customer Success Manager

Philadelphia, PA · On-site

$101.60K - $268.30K/yr

CSMs manage a set of accounts by creating success plans and executing against them. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a ...

ISMG Careers

Campaign Success Manager

Princeton, NJ · On-site

Partner closely with Account Executives and internal stakeholders to support client retention ... Success, Account Management, Campaign Management, Sales Planning, Client Services, or Digital ...

Planisware

Customer Success Manager

Philadelphia, PA · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of ... Responsible for managing assigned accounts as the face of the organization to clients * Develop and ...

DiliTrust

Account Manager

Philadelphia, PA · Hybrid

Account Manager - USA Ready to be part of the Legal Tech revolution? As the leading SaaS publisher ... You will serve as a trusted advisor to customers, helping drive adoption, long-term success, and ...

New

SMB Team

Client Success Manager

Philadelphia, PA · On-site

Flags at-risk accounts before they escalate * Owns and maintains a client health dashboard or ... Background in customer success, account management, or high-touch client services * Experience ...

SMB Team

Client Success Manager

Philadelphia, PA · On-site +1

Flags at-risk accounts before they escalate * Owns and maintains a client health dashboard or ... Background in customer success, account management, or high-touch client services * Experience ...

True Platform

Customer Success Manager

Philadelphia, PA · Remote

We are looking for a highly motivated Customer Success Manager to serve as a strategic partner and oversee key accounts and relationships. Your primary mission is to deeply understand and proactively ...

Boxzooka

Client Success Manager

Middletown, PA · On-site

The Client Success Manager is responsible for ensuring that Boxzooka maintains all its commitments ... Account management leadership experience in a service-oriented company. * Must possess strong ...

Cato Networks

Sr. Customer Success Manager

Philadelphia, PA · On-site

$160K - $200K/yr

As a Cato Sr. Customer Success Manager , you will be a trusted advisor to our top customers from ... Responsible for the health of the assigned accounts and ensure our customers continue to stay and ...

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Account Success Manager information

See Trenton, NJ salary details

$29.6K

$66K

$106.3K

How much do account success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for account success manager in Trenton, NJ is $65,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

Do CSMs make good money?

Customer Success Managers (CSMs) typically earn a competitive salary that varies based on experience, industry, and location. Entry-level CSMs may start with lower salaries, while experienced professionals with certifications and strong client management skills can earn higher compensation, often including bonuses or commissions. Overall, CSMs can make a good income compared to many other roles in customer service and account management.

How much does a CSM get paid?

The average salary for a Customer Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are valuable in this role.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

What job categories do people searching Account Success Manager jobs in Trenton, NJ look for? The top searched job categories for Account Success Manager jobs in Trenton, NJ are:
What cities near Trenton, NJ are hiring for Account Success Manager jobs? Cities near Trenton, NJ with the most Account Success Manager job openings:
Account Success Manager jobs near you
Account Success Manager, Enterprise

Account Success Manager, Enterprise

Crossbeam

Philadelphia, PA • On-site, Remote

Full-time

Posted 15 days ago

Job description

About Crossbeam
The highest-performing go-to-market teams have figured out how to turn their partner ecosystem into a revenue engine, and Crossbeam is the platform that makes that possible. Companies use Crossbeam to securely compare CRM data with partners, revealing shared customers, overlapping prospects, and warm paths into deals.
That second-party data becomes Ecosystem Intelligence - a layer of unique signals and recommendations that helps revenue teams uncover new opportunities, target the right accounts, and win faster. We pioneered the category of ecosystem-led growth, and now we're defining what comes next: go-to-market powered by AI-native ecosystem intelligence.
About the Role
As an Enterprise Account Success Manager, your mission is to drive deeper adoption and retention within key accounts. You'll build bespoke relationships across functions, identify new use cases, and expand Crossbeam's footprint by demonstrating how our platform unlocks real business outcomes. Reporting to the Vice President, Customer Success, this role is a unique opportunity to own the client relationship with the world's largest and most strategic companies.
You will:
  • Establish strong relationships with your customers to bring a strategic and consultative approach to deployment, adoption, retention and expansion.
  • Develop a deep understanding of our customers' partner ecosystems and business priorities, building strong relationships with leaders to integrate the Crossbeam platform into their partner and sales strategies and drive revenue through partnerships.
  • Understand the customer journey, and key points that lead to value and use that knowledge to coach and educate customers on best practices for successful use of Crossbeam.
  • Internal power user of the Crossbeam product, and stay on top of the product roadmap and new features as they're released.
  • Provide ongoing feedback to the product team to help inform the product roadmap.
  • Gain a deep understanding of your customer's use case and the problems they're using Crossbeam to solve, as well as uncovering new use cases across the enterprise.
  • Drive and anticipate renewal conversations with the customer within your book of business - detect retention risks and draft action plans to mitigate them.
  • Cross team collaboration is key. Partner with Enterprise Sales, Product, Solutions and leadership to uncover whitespace within new lines of business and influence expansion deals.
You Need:
  • 6+ years in Customer Success or Account Management at a fast-paced, high-growth B2B SaaS company
  • Enterprise experience - you've worked with 10k+ employee sized companies and have an understand the complexity of working with enterprise accounts
  • Understanding of partnerships / ecosystem sales motions (from ISV, GSI and/or VARS)
  • Track record of success -you've maintained a strong performance in revenue retention across Enterprise accounts
  • Strategic mindset - you know how to manage large, complex accounts with a clear strategy
  • Exceptional relationship building- customers see you as a trusted advisor

You'll do great if you:
  • Take ownership without waiting for permission.
  • Ask "what's actually needed?" instead of defaulting to precedent.
  • Use AI as leverage to clarify thinking, improve communication, synthesize information, and accelerate execution.
  • Actively seek out and act on feedback to raise your own bar
  • Dig until you understand the real problem, not just the surface request.
  • Make those around you more effective.

You'll get:
  • Collaborative teammates and a culture built on trust and accountability
  • Competitive compensation and equity
  • Comprehensive healthcare coverage for you and your family
  • Remote-flexible with access to co-working spaces in your area
  • Learning, wellness, and WFH stipends
  • Flexible time off
  • Paid parental leave
  • ...and more!

Equal Opportunity Employer
We're proud to be an Equal Opportunity Employer and are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We don't discriminate on the basis of race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic.
If you need reasonable accommodations during any part of the application or interview process, please let us know-we're happy to support you.

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