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Customer Success Manager Jobs in Utah (NOW HIRING)

Reed

Overview As a Customer Success Manager you will have a key strategic role within reed.co.uk. As a customer focussed individual you are motivated and engaged by providing service excellence to our ...

Flex Dental

Customer Success Manager

Provo, UT · On-site

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

Flex Dental

Customer Success Manager

Provo, UT · On-site

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

Kami

UT

The Opportunity The Customer Success Manager will be a key driver for customer satisfaction and revenue expansion across the suite of products including Kami, Companion, and Book Creator. This role ...

PDQ

Customer Success Manager

Salt Lake City, UT · On-site

Customer Success Manager PDQ, founded in Salt Lake City, UT, USA, makes device management simple, secure, and Pretty Damn Quick. IT teams use our products to reduce complexity, improve efficiency ...

Coalition, Inc.

Customer Success Manager

Provo, UT · On-site

$57K - $65K/yr

... manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are ... Support training & onboarding for new and existing customer success team members * Educating ...

Revver

Customer Success Manager

Lehi, UT · On-site

$70 - $100/hr

Customer Success Manager Mid-Market & SMB | Renewals & Expansion | Lehi, UT (preferred) The Company Revver helps businesses of any size increase profitability and productivity by automating document ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

$95K - $120K/yr

AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

PDQ

Customer Success Manager

South Salt Lake, UT · On-site

Success in this role is measured through customer retention, expansion, customer engagement, and ... Managers who champion professional development * 100% Premium Coverage for medical, dental and ...

Kadince

Customer Success Manager

Ogden, UT · On-site

$65K - $80K/yr

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Kadince

Customer Success Manager

Ogden, UT · Remote

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

LoanPro

Sr. Customer Success Manager

Farmington, UT

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

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Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Utah

Customer Success Manager information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do customer success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success manager in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in Utah?

The most popular types of Customer Success jobs in Utah are:

What are popular job titles related to Customer Success Manager jobs in Utah?

For Customer Success Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in Utah look for?

The top searched job categories for Customer Success Manager jobs in Utah are:

What cities in Utah are hiring for Customer Success Manager jobs?

Cities in Utah with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $75,619 per year, or $36.4 per hour.

Customer Success Manager

Corporation Service Company

Logan, UT • On-site

Full-time

PTO

Posted 27 days ago

Corporation Service Company rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

79th of 495 rated business services

Job description


Customer Success Manager (West Coast)
Hybrid Work Model (3 days onsite, 2 days remote)
Location: Either Wilmington, DE or Logan, UT
Hours: Wilmington, DE- 11am-8am ET; Logan, UT- 9am-6pm MT
We are currently seeking a Customer Success Manager for our Digital Brand Services (DBS) business division. As a Customer Success Manager in DBS, you will interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online. This position requires extensive client contact, including some face- to -face meetings, and the ability to present complex information in a clear and concise manner. To be successful in this role, a history of providing outstanding B2B customer service and relationship management, comfort working with technology and a basic understanding of how the Internet operates are needed.
What You'll Do For Us:
  • Build relationships with B and C-Level Executives to gain a deep understanding of customers' business and goals/KPIs;
  • Proactively educate clients about industry developments and potential impacts to their business and online strategy;
  • Provide clients with strategic insights, analytics and recommendations regarding their assets managed by CSC;
  • Serve as primary point of contact for account to ensure all requests and projects are completed on time and on budget;
  • Manage customer relationships to ensure retention and satisfaction in assigned accounts;
  • Partner with Sales to develop and execute on account plans;
  • Identify and help develop additional client contacts within assigned accounts:
  • Identify and generate new Sales leads;
  • Provide budget projections and conduct contract and price negotiations for assigned accounts;
  • Develop and conduct effective client presentations and Business Review meetings either in-person or via Microsoft Teams utilizing PowerPoint and Excel
  • Maintain thorough up-to-date notes, leads, quotations, and contracts through CRM system
  • Keep up to date on industry news
  • Network by attending industry specific events and trade shows and/or conducting company-sponsored webinars
  • Sharing sales, product knowledge and ideas with other team members
  • **This position is not commission based, but there is an incentive program for top performers**

What technical skills, experience, and qualifications do you need?
  • 3+ years B2B Account Management experience
  • Comfort and experience working with B and C-level executives
  • A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
  • Excellent analytical and problem-solving skills
  • Ability to think proactively and strategically to meet the clients' needs
  • Relentless dedication to outstanding customer service
  • Ability to handle escalated client issues with a steady hand
  • Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
  • Strong negotiation skills and business acumen
  • Quick learner with a demonstrated passion for technology and the Internet ecosystem
  • Ability to work as part of a team and collaborate effectively with colleagues
  • Salesforce CRM experience preferred, but not required
  • Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
  • Multi-lingual preferred, but not required

#LI-CS1
#hybrid
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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