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Part Time Customer Success Jobs in Utah (NOW HIRING)

R1

$16 - $21.10/hr

Intermountain Orem Community Hospital Shift Hours: Part Time, PRN as needed/on-call R1 is the ... Not only does that drive customer success and improve patient care, but that same enthusiasm is ...

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All JobsCustomer Success JobsPart Time Customer Success JobsPart Time Customer Success Jobs in Utah

Part Time Customer Success information

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$8

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How much do part time customer success jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for part time customer success in Utah is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.45 and $22.56 per hour, depending on experience, location, and employer.

What is a part time customer success?

A Part Time Customer Success role involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive experience with a company's products or services, all on a part-time schedule. These professionals act as the main point of contact for customers, helping them maximize the value they receive and fostering long-term relationships. Duties may include answering questions, providing product guidance, troubleshooting problems, and collecting feedback. Working part-time typically means fewer hours per week compared to a full-time position, offering more flexibility for the employee.

What are the key skills and qualifications needed to thrive as a part time customer success professional?

To thrive as a Part Time Customer Success professional, you need strong interpersonal skills, problem-solving abilities, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or Zendesk and basic proficiency in support ticketing systems are often required. Excellent communication, active listening, and adaptability are important soft skills for building rapport with customers and resolving issues efficiently. These skills and qualities are essential for maintaining high customer satisfaction, retention, and positive brand reputation in a flexible work setting.

How does a part time customer success professional effectively manage client relationships with limited weekly hours?

Part-time Customer Success professionals often focus on high-priority clients and tasks, using strong organizational and communication skills to maximize their impact within limited hours. They typically rely on efficient use of CRM tools, clear documentation, and proactive communication to ensure smooth handoffs and follow-ups. Collaboration with full-time team members is essential, so regular check-ins and updates help maintain a seamless client experience. Balancing responsiveness and task prioritization is key to building strong relationships and supporting customer retention even in a part-time capacity.

What is the difference between Part Time Customer Success vs Part Time Customer Support?

AspectPart Time Customer SuccessPart Time Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionHandling immediate issues, troubleshooting, and technical support
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical skills, quick response
Work EnvironmentProactive engagement, account managementReactive support, help desk or call center
Common UsageCustomer success teams, SaaS companiesSupport centers, technical service providers

Part Time Customer Success focuses on fostering ongoing customer relationships and ensuring long-term satisfaction, while Part Time Customer Support primarily addresses immediate technical issues and troubleshooting. Both roles require strong communication skills but differ in their approach and objectives within the customer experience.

What are the most commonly searched types of Customer Success jobs in Utah?

The most popular types of Customer Success jobs in Utah are:

What are popular job titles related to Part Time Customer Success jobs in Utah?

For Part Time Customer Success jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Success jobs in Utah look for?

The top searched job categories for Part Time Customer Success jobs in Utah are:

What cities in Utah are hiring for Part Time Customer Success jobs?

Cities in Utah with the most Part Time Customer Success job openings:

Part Time Customer Success jobs near you
Infographic showing various Part Time Customer Success job openings in Utah as of August 2026, with employment types broken down into 100% Part Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $42,468 per year, or $20.4 per hour.

Student Success Specialist

Orem, UT • On-site

Utah Valley University
Colleges, Universities, and Professional Schools • 1 - 5K employees

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

484th of 627 rated colleges and universities

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Utah Valley Universityexternal

$16.47 - $19.37/hr

Part-time

Posted 6 days ago

Job description

Salary: $16.47 - $19.37 Hourly
Location : Main Campus - Orem
Job Type: Part-Time Staff
Job Number: FY2706523
Division: VP Student Affairs
Department: Student Success Center
Opening Date: 08/25/2026
Closing Date: 9/2/2026 11:59 PM Mountain
Required Documents Needed to Apply: Resume
Cover Letter
Applicant Support: 1-855-524-5627
Support@schooljobs.com
Position Announcement
Join Utah Valley University and make a meaningful difference in the lives of students every day. As a Student Success Specialist, you'll serve as a trusted resource and advocate, helping students navigate challenges, connect with support services, and stay on track toward their educational goals. Through proactive outreach, personalized guidance, and ongoing encouragement, you'll play an important role in helping students persist, succeed, and achieve degree completion.
This position offers the opportunity to build impactful relationships while collaborating with faculty, staff, and campus partners across the university. You'll work in a student-centered environment where your communication, problem-solving, and support skills can have a direct influence on student outcomes. If you're passionate about helping others, enjoy working with people from a variety of backgrounds and experiences, and want to contribute to a university that prioritizes student success, this role provides a rewarding opportunity to create lasting impact while advancing your career in higher education.
Summary of Responsibilities
  • Manages a caseload of students, providing personalized outreach, guidance, and consistent support throughout their academic journey; connects students with appropriate campus resources and follows up to ensure their needs are met.
  • Advocates for students to resolve issues associated with their possible departure and encourage persistence. These efforts include one-on-one and face-to-face meetings with students to build a student success plan, connect them to appropriate resources, and provide ongoing communication and support.
  • Collects, analyzes, and documents student academic information and progress. Maintains confidential records and/or other documents related to students.
  • Participates in committees with colleagues to improve student success processes, develop professionally, and plan events that support students. Contributes to refining outreach strategies, enhancing support initiatives, and fostering collaboration across our department to better serve students.
  • Supports the daily operation of the Student Success Open Lab by providing individualized, drop-in assistance to students with academic skill development, technology navigation, and access to campus resources.
  • Other duties as assigned

Qualifications / Licenses / Certifications
Graduation from an accredited institution with an associate's degree and/or two years of related experience or any combination of education and experience totaling two years.
For Example:
  • Associate degree and no additional experience
  • OR one year of college coursework and one year of related experience
  • OR two years of college coursework in a related field
  • OR two years of related professional work experience
  • OR bachelor's degree in a related field
  • OR any combination of education and experience that totals at least two years
Preferred Qualifications:
  • Spanish and multilingual proficiency.
  • Experience in higher education or support services.
  • Experience providing support, guidance, or services to students or clients in an educational or customer service setting.
  • Understanding of campus resources and student support services.

Knowledge / Skills / Abilities
Knowledge
  • Knowledge of campus departments, academic advising, tutoring, financial aid, and other student support programs.
  • Knowledge of best practices in student engagement, retention, and success.
  • Knowledge of effective methods for engaging students through email, phone, text, and in-person interactions.
Skills
  • Skills in organization and coordination for efficient workload productivity.
  • Skills in maintaining accurate student records and documenting outreach efforts.
  • Skills in actively listening to students and providing thoughtful solutions.
Abilities
  • Ability to communicate effectively both verbally and in writing to all students.
  • Ability to instruct and motivate students to continue their education.
  • Ability to build rapport with students and provide compassionate and proactive support.
  • Ability to handle difficult conversations with professionalism and empathy.
  • Ability to identify challenges and determine appropriate resources or solutions.
  • Ability to work effectively with colleagues, faculty, and campus partners to support student success initiatives.
  • Ability to maintain confidentiality of records and information.
  • Ability and experience with Microsoft Office programs, including Excel and Word.

EEO Statement:
UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.
Although part-time and adjunct (less than 30 hours per week) employees are ineligible for the full-time employee benefits package, the university is pleased to offer the following:
  • Undergraduate tuition remission benefit:
    • Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify)
    • Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)
  • Access to the Employee Assistance Program (EAP)
  • Access to Campus Recreation and Wellness
  • Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

01
Do you meet the minimum requirements for this position as outlined?Graduation from an accredited institution with an associate's degree and/or two years of related experience or any combination of education and experience totaling two years. FOR EXAMPLE:• Associate degree and no additional experience• OR one year of college coursework and one year of related experience• OR two years of college coursework in a related field• OR two years of related professional work experience• OR bachelor's degree in a related field• OR any combination of education and experience that totals at least two years
  • Yes
  • No

02
How many years of experience do you have in this type of position?
  • <1
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8+

03
What is your highest level of education?
  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

04
Are you proficient in Spanish (speaking, reading, and writing) and able to communicate effectively with Spanish-speaking students and families?
  • Yes
  • No

05
Do you have experience providing support, guidance, coaching, or resources to students, clients, or customers in an educational, nonprofit, or customer service setting?
  • Yes
  • No

06
Do you have experience conducting outreach and follow-up efforts to support retention, engagement, persistence, or customer success outcomes?
  • Yes
  • No

Required Question

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