ZipRecruiter

Log In

1

Customer Success Director Jobs in Bothell, WA (NOW HIRING)

Integrate

Director of Customer Success

Seattle, WA · On-site

About the Role We are looking for a best-in-class Director of Customer Success to build and scale our customer success function at Integrate. This is a critical leadership hire. We are looking for ...

Integrate

Director of Customer Success

Seattle, WA

About the Role We are looking for a best-in-class Director of Customer Success to build and scale our customer success function at Integrate. This is a critical leadership hire. We are looking for ...

Integrate

Director of Customer Success

Seattle, WA · On-site

About the Role We are looking for a best-in-class Director of Customer Success to build and scale our customer success function at Integrate. This is a critical leadership hire. We are looking for ...

Zenoti

Director- Customer Success (SaaS )

Seattle, WA · Remote

Enterprise Customer Success Senior Manager (SaaS Customer Success) Seattle, Washington, United States What you'll do  We are looking for a motivated and curious professional to manage a portfolio ...

Zenoti

Director- Customer Success (SaaS )

Seattle, WA · On-site

Enterprise Customer Success Senior Manager (SaaS Customer Success) Seattle, Washington, United States What you'll do We are looking for a motivated and curious professional to manage a portfolio of ...

Finvari

Customer Success Engineer

Seattle, WA · On-site

$115K - $140K/yr

We're looking for team members who share our passion for problem-solving and want to make a direct impact. Our culture is collaborative, autonomous, and customer-obsessed. As a Customer Success ...

Avante

Customer Success Manager

Seattle, WA

... direct enterprise customers and partner-channel clients (brokers and their employer clients). If ... Work with benefits leaders to define what success looks like in their program: cost containment ...

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager We're looking for an experienced Customer Success Manager to own a ... direct enterprise customers and partner-channel clients (brokers and their employer clients). If ...

New

next page

Showing results 1-20

People also search for

All JobsCustomer Success Director JobsCustomer Success Director Jobs in Bothell, WA

Customer Success Director information

See Bothell, WA salary details

$43K

$135.8K

$200.1K

How much do customer success director jobs pay per year?

As of May 29, 2026, the average yearly pay for customer success director in Bothell, WA is $135,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,800.00 and $162,700.00 per year, depending on experience, location, and employer.

What Is the Job of the Customer Success Director?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

What are the key skills and qualifications needed to thrive as a Customer Success Director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

How does a Customer Success Director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.

What is a Customer Success Director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.
More about Customer Success Director jobs
What are the most commonly searched types of Customer Success jobs in Bothell, WA? The most popular types of Customer Success jobs in Bothell, WA are:
What job categories do people searching Customer Success Director jobs in Bothell, WA look for? The top searched job categories for Customer Success Director jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Success Director jobs? Cities near Bothell, WA with the most Customer Success Director job openings:
Customer Success Director jobs near you
Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Planet Green Search

Seattle, WA • On-site, Remote

Other

Medical, PTO

Posted 2 hours ago

Job description

Director of Technical Account Management, Customer Success Director of Technical Account Management, Customer Success

Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time

The Mission

You're the cybersecurity co-pilot every enterprise trusts when their crown-jewel data is on the line. As the leader of Technical Account Management & Customer Success for a pioneering DLP AI platform, you'll turn complex cybersecurity challenges into seamless wins-onboarding global teams, preventing data leaks before they happen, and proving ROI that makes CISOs sleep better at night.

When a Fortune 500 security team panics at 2 a.m. over an exfiltration alert, you're the voice that turns chaos into control. When a "nice-to-have" becomes a "must-have" DLP policy, you're the one translating real-world cyber risk into product reality. Their cybersecurity victories become your adrenaline rush.

What You'll Actually Do (and why it's next-level)
  • Master the DLP AI Engine Speak fluent regex, ML classification, and behavioral analytics. Debug policy false-positives while briefing the CISO in the same breath.
  • Orchestrate Zero-Friction Onboarding at Cyber Speed Build launch sequences-live fire drills, policy simulators, executive playbooks-that get DLP AI live and enforcing in under 30 days.
  • Run Customer Cyber Health Like a SOC Dashboard Instrument real-time signals (policy adoption, leak attempts blocked, user friction spikes) to predict and prevent churn before the customer feels pain.
  • Fuel the DLP AI Roadmap with Frontline Intel Funnel raw cybersecurity feedback-"this endpoint is blind," "we need USB control yesterday"-straight into sprint zero. Watch your insights ship as zero-day DLP defenses.
  • Scale a World-Class Cyber Success Empire Player-coach today, general tomorrow: hire, train, and arm a team that turns every support ticket into a cybersecurity success story.
  • Triage Like a Cyber Incident Commander Partner with Engineering to reproduce, prioritize, and neutralize DLP gaps before they trend on Dark Web forums.
  • Travel Like a Cyber Road Warrior (30%) Boots-on-ground for red-team workshops, CISO dinners, and turning pilot POCs into multi-year, seven-figure DLP AI deployments.
You, in Bullet-Proof Cyber ArmorSuperpowerProof You Have ItCyber Empathy at ScaleYou read the SOC and the boardroom.DLP AI NinjaCan tune a policy in Postman while calming a frantic GC.Relationship FortifierTurn one DLP champion into an internal cybersecurity sales force.Threat Data BloodhoundSpot exfil patterns like Neo sees code.Cyber StorytellerMake "here's your PII leak map" feel like a TED Talk on steroids.Bonus: Cybersecurity Scar TissueYou've lived through a breach postmortem-or stopped one cold.
The Fine Print (but make it epic)
  • 70% Remote, 30% Cyber Field Ops - Quarterly "DLP War Rooms" in Austin + fly-to-customer breach simulations.
  • Arsenal: Our DLP AI platform, Gainsight, Notion, Loom, Linear, and your unbreakable cyber charisma.
Why You'll Never Look Back

This isn't a job. It's command of the post-sale cybersecurity universe at the company redefining DLP with AI.

You'll report to the CRO, shape product with Engineering, and hold equity that moves when data leaks stop.

Plus, the perks? We secure what matters-including you. Benefits built for balance, growth, and peace of mind in a hybrid world (may vary by country):

  • Health Benefits - Full armor for you and your family.
  • Hybrid Work - Flex between home base and cyber HQ.
  • Unlimited PTO - Recharge to stay sharp on the front lines.
  • Company Swag - Rep the shield. Look cyber sharp.
  • Lunch & Happy Hours - Free fuel for late-night DLP policy jams.
  • Snacks & Drinks - Endless caffeine-some say the best coffee in cybersecurity.

Ready to lead the DLP AI revolution and own customer success like a cyber startup founder with Series B firepower? Drop your resume + a 3-bullet "here's how I 10x'd a cybersecurity outcome" story.

Let's make our DLP AI the platform CISOs swear by in Slack

Director of Technical Account Management, Customer Success

Apply