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Freelance Customer Success Jobs in Bothell, WA (NOW HIRING)

Remitly

Principal Partnerships Manager

Seattle, WA · Hybrid

$168K - $210K/yr

Since 2011, we've tirelessly delivered on our promise to customers sending money globally ... Close disbursement partnerships with gig and freelance platforms that have high concentrations of ...

Axon

Director of Video Production

Seattle, WA · On-site

From product launches and trade show activations to customer stories and executive keynotes, video ... Source, negotiate with, and manage freelance crew, editors, production companies, and agency ...

Axon

Director of Video Production

Seattle, WA

From product launches and trade show activations to customer stories and executive keynotes, video ... Source, negotiate with, and manage freelance crew, editors, production companies, and agency ...

All JobsCustomer Success JobsFreelance Customer Success JobsFreelance Customer Success Jobs in Bothell, WA

Freelance Customer Success information

See Bothell, WA salary details

$12

$27

$52

How much do freelance customer success jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for freelance customer success in Bothell, WA is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Customer Success Specialist, and why are they important?

To thrive as a Freelance Customer Success Specialist, you need a solid understanding of customer relationship management, onboarding strategies, and industry-specific knowledge, often supported by experience with SaaS products or client-facing roles. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer support tools such as Zendesk or Intercom, is typically required. Outstanding communication, problem-solving abilities, and proactive client engagement are soft skills that set top performers apart. These capabilities ensure clients achieve their goals, drive retention, and foster long-term business partnerships in a dynamic, remote work environment.

What is the difference between Freelance Customer Success vs Customer Support Specialist?

AspectFreelance Customer SuccessCustomer Support Specialist
CredentialsExperience in customer success, CRM tools, communication skillsTechnical knowledge, communication skills, troubleshooting experience
Work EnvironmentRemote, flexible, project-basedOffice or remote, often scheduled shifts
Employer & IndustryStartups, SaaS companies, consulting firmsTech companies, service providers, retail
Search & Comparison IntentSeeking freelance roles in customer successLooking for customer support roles

Freelance Customer Success professionals focus on proactive account management, onboarding, and ensuring customer retention, often working independently. Customer Support Specialists handle technical issues, troubleshooting, and reactive support. While both roles require strong communication skills, freelance customer success emphasizes relationship building and strategic engagement, whereas customer support is more technical and issue-focused.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support. AI tools can assist CSMs by automating routine tasks and analyzing data, but human empathy and strategic insight remain essential for customer retention and success. CSMs who develop skills in data analysis and technology will continue to be valuable in the evolving customer success landscape.

How can I make 2000 a week working from home?

A freelance customer success professional can earn $2,000 a week by securing multiple clients, providing high-value support, and leveraging skills in communication and problem-solving. Building a strong online presence, maintaining efficient workflows, and offering specialized services can help increase earnings. Consistent performance and expanding your client base are key to reaching this income level.

What is a Freelance Customer Success professional?

A Freelance Customer Success professional is an independent contractor who works with companies to help their customers achieve desired outcomes with a product or service. They focus on building strong relationships, addressing customer concerns, onboarding new clients, and ensuring satisfaction and retention. Unlike full-time employees, freelancers work on a project or contract basis and may support multiple clients at once. Their responsibilities can include providing support, conducting training sessions, gathering feedback, and collaborating with internal teams to improve the customer experience.

How to make $1000 a week remotely?

A freelance customer success professional can earn $1000 a week by securing multiple clients, providing high-quality support, and leveraging skills in communication and problem-solving. Building a strong online presence, using platforms like Upwork or Fiverr, and maintaining consistent work can help reach this income level. Experience, reputation, and efficient time management are key factors in achieving this goal.

How do freelance customer success professionals typically collaborate with client teams?

Freelance customer success professionals often work remotely and integrate with client teams through regular virtual meetings, email updates, and shared project management tools. While they may not be on-site, they are expected to maintain close communication with account managers, support agents, and product teams to ensure customer goals are met. Building strong relationships and a clear understanding of client processes is key to aligning on objectives and delivering value. Effective freelancers are proactive in reaching out and providing insights, often acting as both advocates for the customer and liaisons to internal stakeholders.

Can CS do freelancing?

Yes, customer success roles can be performed as freelancers, especially for consultants or independent contractors offering client support, onboarding, and account management services. Freelance customer success professionals often use remote communication tools and may require relevant experience and industry knowledge to secure contracts.
What are the most commonly searched types of Customer Success jobs in Bothell, WA? The most popular types of Customer Success jobs in Bothell, WA are:
What are popular job titles related to Freelance Customer Success jobs in Bothell, WA? For Freelance Customer Success jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Freelance Customer Success jobs in Bothell, WA look for? The top searched job categories for Freelance Customer Success jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Freelance Customer Success jobs? Cities near Bothell, WA with the most Freelance Customer Success job openings:
Freelance Customer Success jobs near you

Freelance Creative Marketing Translators & Transcreators | Danish

Acclaro

Kansas City, MO • Remote

Full-time

Re-posted yesterday

Job description

Acclaro combines cultural and language expertise with AI technology to help brands grow their global presence, connect with customers, and mean something to them. We are a trusted partner to some of the world’s biggest brands and fastest-growing global companies. Our mission is to harness the powerful combination of human expertise and cutting-edge technology, focusing on putting brands into the heads, hearts, and hands of people everywhere. Our AI-powered business management and language platform ensures a faster time to market with measurable results, while our global team of language, country, and technology experts crafts localization strategies that empower our customers to succeed in any market.

We are seeking passionate Freelance Creative Marketing Translators & Transcreators to join our dynamic global community of linguists. If you have a knack for adapting marketing and entertainment content to resonate with diverse audiences in Denmark, we'd love to hear from you!

Position Overview
  • Language Pair: English and Danish
  • Domain: Marketing, Entertainment, and Creative Content
  • Experience: 3+ years of translation and creative transcreation experience
  • Location: 100% Remote in the United States or Canada
Responsibilities
  • Translate and creatively adapt marketing, entertainment and multimedia content to engage and resonate with local audiences.
  • Work collaboratively with internal and linguistic teams to ensure high quality output across various platforms.
  • Conduct research to understand cultural nuances, ensuring that translations are not just literal but culturally relevant.
  • Review and provide feedback on marketing projects to contribute to their success.

Requirements

  • Bachelor's degree in Translation, Marketing, Linguistics, or a related field.
  • Proven experience of 3 or more years in translation and transcreation, preferably in a marketing context.
  • Fluent in English, with native-speaker fluency in Danish and exceptional writing skills in Danish.
  • Strong understanding of marketing principles and the ability to adapt tone and style to fit various brand guidelines; experience with entertainment or global brand content is a plus.
  • Experience translating or transcreating multimedia entertainment content, including TV series and movie synopses, title localization, PR, and other creative content related to TV and movie entertainment, is a plus.
  • Experience with CAT tools is a plus.
  • Must be located in the United States or Canada

Benefits

  • Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines.
  • Long-Term Collaboration Opportunities: We aim to build lasting partnerships with our freelance linguists; successful candidates will become part of our preferred talent pool for ongoing, periodic project assignments.
  • Cutting-Edge Tech: Gain experience working with advanced localization workflows, AI-driven translation tools, and global brand content.
  • Elite Projects: Build your portfolio by working on software utilized by millions of global users daily.