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Customer Success Manager Jobs in Bothell, WA (NOW HIRING)

Azul

Customer Success Manager

Seattle, WA · Remote

$115K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

$105K/yr

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Azul

Customer Success Manager

Seattle, WA · On-site

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Seagull Software

Customer Success Manager

Redmond, WA · On-site +1

$70K - $107K/yr

WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...

Humanly

Customer Success Manager

Seattle, WA · On-site

$100K - $110K/yr

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

Humanly

Customer Success Manager

Bellevue, WA · Remote

$100K - $110K/yr

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

MoEngage

Senior Customer Success Manager

Seattle, WA · On-site

$90K - $165K/yr

Join to apply for the Senior Customer Success Manager role at MoEngage Continue with Google Continue with Google Join to apply for the Senior Customer Success Manager role at MoEngage MoEngage is an ...

Avante

Customer Success Manager

Seattle, WA · On-site

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Martindale-Avvo

Customer Success Manager

Seattle, WA · On-site

$50K/yr

We value integrity, accountability, and a relentless pursuit of success. Join us and be part of a ... Experience with Salesforce or CRM. * Strong organizational, attention to detail and time management ...

Amazon

Customer Success Manager, Hardlines

Seattle, WA · On-site

As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Configure and customize new SchedulePro and ScheduleFlex customer instances, as well as understand and configure interfaces to third-party applications * Manage changes to requested solutions ...

Brex

Scaled Customer Success Manager

Seattle, WA · On-site

What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless ...

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Showing results 1-20

All JobsCustomer Success Manager JobsCustomer Success Manager Jobs in Bothell, WA

Customer Success Manager information

See Bothell, WA salary details

$36.3K

$92.9K

$156.5K

How much do customer success manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for customer success manager in Bothell, WA is $92,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,700.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Success Manager can earn $10,000 or more per month, especially in high-growth industries or with significant experience and performance bonuses. Success in this role often depends on strong communication skills, industry knowledge, and the ability to manage client relationships effectively, rather than formal degrees.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

How does a Customer Success Manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What do you do as a customer success manager?

A customer success manager (CSM) is responsible for building strong relationships with clients to ensure they are satisfied with a company's products or services. They onboard new customers, provide ongoing support, address issues, and help clients achieve their goals, often using customer relationship management (CRM) tools. CSMs aim to improve customer retention and promote product adoption through proactive communication and problem-solving.

What Do Customer Success Managers Do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant business ownership, and may involve demanding schedules or high responsibility levels.

What are Customer Success Managers?

Customer Success Managers (CSMs) are professionals who help customers achieve their desired outcomes while using a company's products or services. They act as the main point of contact for clients, guiding them through onboarding, addressing their concerns, and ensuring they receive ongoing value. CSMs also work closely with sales, support, and product teams to advocate for customer needs and foster long-term relationships. Their ultimate goal is to drive customer satisfaction, retention, and growth.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain sales roles, investment bankers, and technology executives with significant experience and responsibilities also reach this income level, often requiring advanced skills, extensive experience, and leadership responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.
More about Customer Success Manager jobs
What are the most commonly searched types of Customer Success jobs in Bothell, WA? The most popular types of Customer Success jobs in Bothell, WA are:
What job categories do people searching Customer Success Manager jobs in Bothell, WA look for? The top searched job categories for Customer Success Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Success Manager jobs? Cities near Bothell, WA with the most Customer Success Manager job openings:
Customer Success Manager jobs near you

Customer Success Manager

Azul

Seattle, WA • Remote

$115K - $126K/yr

Full-time

Posted 27 days ago

Job description

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our customers have the best possible experience from onboarding throughout their lifetime with Azul.  This role will primarily focus on accounts in the Central and Western US.
What You'll Do (aka Responsibilities)
Customer Success:
  • Own the post sales customer relationship.  Execute an On Boarding session with all new Azul customers providing them with a “welcome packet” that includes contact information, useful links to training materials and other various resources.  Set the proper expectations for the customer journey to include migration, health checks, business reviews, and renewals.  Schedule the first business review during the on boarding session.
  • Lead (Plan, Prep, coordinate, and execute) in conjunction with the Account Executive, Sales Engineer, and Renewal Sales Specialist (RSS) a series of communications and “check in” meetings throughout the lifecycle of the customer including:
    • Welcome meeting in conjunction with the Sales AE and Pre-Sales Engineers to understand desired outcomes.
    • Regular cadence of check in meetings
    • Conduct formal Azul Business Reviews
      • Follow the Business Review format:  Know the Customer, Planning (Patches, Sec Briefings) and Education (Features, Roadmap, tips and tricks)
    • Follow up reviews of migration plans and progress
    • Provide Product feature updates
  • Act as a liaison for customer requests, questions, and escalations to ensure issues are received and addressed by the appropriate organizations within Azul in a timely manner.
  • Monitor and gather key customer information related to customer support interactions, cases, and downloads to establish an ongoing “risk profile” of key customers and record health score in SFDC.
  • Maintain internal data systems (SFDC, Clari, with all customer intelligence gathered through research and interaction.
  • Drive attendance of key customers to individual or group Security reviews with CTO or other Azul sponsored meetings.
  • Work with RSS and Account Executives to identify renewals risk, mitigate customer churn risk, and identify and facilitate expansion opportunities.
What You'll Bring (Experience, Education, Skills)
  • 7+ years' experience in either Customer Success, Customer Support, or Sales Engineer role
  • BS or MS in computer science related degree
  • Demonstrated experience in technical role, preferably in software or complimentary industry
  • Demonstrated experience working directly with, engaging in-person, virtually, and by email with prospects and customers.
  • Project management experience a plus
  • Strong understanding of Java/JVM, performance tuning, and application deployment models (on-premises, cloud, containerized), preferred
  • Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics.
  • Excellent Presentation skills as well as verbal and written communication skills
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job $115,500-$126,000 and this job is also eligible for commission/variable pay.  Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.
What we Offer
·         Comprehensive compensation and healthcare packages
·         Referral Program
·         Work-life balance, remote-first, paid time off, company shutdown, holidays
·         Work with top experts worldwide whom contribute to the Java ecosystem
 
Our Culture & Values
 
·         Maniacal Customer Focus
·         Innovation & Excellence
·         Initiative & Courage
·         Impact & Influence
·         Integrity & Transparency
·         Diversity, Inclusion & Teamwork
 
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
 
Employment at Azul is contingent upon the completion of reference and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.