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Weekend Customer Success Manager Jobs in Bothell, WA

Azul

Customer Success Manager

Seattle, WA · Remote

$115K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

PitchBook Data

Customer Success Manager

Seattle, WA

$105K/yr

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site

$70K - $107K/yr

WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...

Seagull Software

Customer Success Manager

Redmond, WA · On-site

$70K - $107K/yr

WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...

Humanly

Customer Success Manager

Seattle, WA · On-site

$100K - $110K/yr

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

New

Humanly

Customer Success Manager

Bellevue, WA · Remote

$100K - $110K/yr

The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.

New

Avante

Customer Success Manager

Seattle, WA

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Amazon

Customer Success Manager, Hardlines

Seattle, WA · On-site

As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Configure and customize new SchedulePro and ScheduleFlex customer instances, as well as understand and configure interfaces to third-party applications * Manage changes to requested solutions ...

Brex

Scaled Customer Success Manager

Seattle, WA · On-site

What you'll do As a Scaled Customer Success Manager, you will leverage technology and operational rigor to support our customers at scale. You will ensure their experience with Brex is seamless ...

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Showing results 1-20

All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Bothell, WA

Weekend Customer Success Manager information

See Bothell, WA salary details

$36.3K

$92.9K

$156.5K

How much do weekend customer success manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for weekend customer success manager in Bothell, WA is $92,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,700.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What job categories do people searching Weekend Customer Success Manager jobs in Bothell, WA look for? The top searched job categories for Weekend Customer Success Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Weekend Customer Success Manager jobs? Cities near Bothell, WA with the most Weekend Customer Success Manager job openings:
Weekend Customer Success Manager jobs near you

Customer Success Manager

Azul

Seattle, WA • Remote

$115K - $126K/yr

Full-time

Posted 21 days ago

Job description

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our customers have the best possible experience from onboarding throughout their lifetime with Azul.  This role will primarily focus on accounts in the Central and Western US.
What You'll Do (aka Responsibilities)
Customer Success:
  • Own the post sales customer relationship.  Execute an On Boarding session with all new Azul customers providing them with a “welcome packet” that includes contact information, useful links to training materials and other various resources.  Set the proper expectations for the customer journey to include migration, health checks, business reviews, and renewals.  Schedule the first business review during the on boarding session.
  • Lead (Plan, Prep, coordinate, and execute) in conjunction with the Account Executive, Sales Engineer, and Renewal Sales Specialist (RSS) a series of communications and “check in” meetings throughout the lifecycle of the customer including:
    • Welcome meeting in conjunction with the Sales AE and Pre-Sales Engineers to understand desired outcomes.
    • Regular cadence of check in meetings
    • Conduct formal Azul Business Reviews
      • Follow the Business Review format:  Know the Customer, Planning (Patches, Sec Briefings) and Education (Features, Roadmap, tips and tricks)
    • Follow up reviews of migration plans and progress
    • Provide Product feature updates
  • Act as a liaison for customer requests, questions, and escalations to ensure issues are received and addressed by the appropriate organizations within Azul in a timely manner.
  • Monitor and gather key customer information related to customer support interactions, cases, and downloads to establish an ongoing “risk profile” of key customers and record health score in SFDC.
  • Maintain internal data systems (SFDC, Clari, with all customer intelligence gathered through research and interaction.
  • Drive attendance of key customers to individual or group Security reviews with CTO or other Azul sponsored meetings.
  • Work with RSS and Account Executives to identify renewals risk, mitigate customer churn risk, and identify and facilitate expansion opportunities.
What You'll Bring (Experience, Education, Skills)
  • 7+ years' experience in either Customer Success, Customer Support, or Sales Engineer role
  • BS or MS in computer science related degree
  • Demonstrated experience in technical role, preferably in software or complimentary industry
  • Demonstrated experience working directly with, engaging in-person, virtually, and by email with prospects and customers.
  • Project management experience a plus
  • Strong understanding of Java/JVM, performance tuning, and application deployment models (on-premises, cloud, containerized), preferred
  • Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics.
  • Excellent Presentation skills as well as verbal and written communication skills
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job $115,500-$126,000 and this job is also eligible for commission/variable pay.  Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.
What we Offer
·         Comprehensive compensation and healthcare packages
·         Referral Program
·         Work-life balance, remote-first, paid time off, company shutdown, holidays
·         Work with top experts worldwide whom contribute to the Java ecosystem
 
Our Culture & Values
 
·         Maniacal Customer Focus
·         Innovation & Excellence
·         Initiative & Courage
·         Impact & Influence
·         Integrity & Transparency
·         Diversity, Inclusion & Teamwork
 
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
 
Employment at Azul is contingent upon the completion of reference and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.