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Customer Success Jobs in Bothell, WA (NOW HIRING)

Humanly

Customer Success Manager

Seattle, WA · On-site

$100K - $110K/yr

This role sits within our Customer Success team and owns a portfolio of mid-market customers. You'll act as a strategic advisor, helping customers achieve hiring outcomes, drive adoption, and ...

Humanly

Customer Success Manager

Bellevue, WA · Remote

$100K - $110K/yr

This role sits within our Customer Success team and owns a portfolio of mid-market customers. You'll act as a strategic advisor, helping customers achieve hiring outcomes, drive adoption, and ...

Azul

Customer Success Manager

Seattle, WA · Remote

$115K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

$105K/yr

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Pasilobus Inc

Customer Success Specialist

Seattle, WA

$20 - $30/hr

As our Customer Success & Account Support Specialist , you'll be the go-to person for keeping our clients informed, supported, and happy - from onboarding to day-to-day communications. We are looking ...

Seagull Software

Customer Success Manager

Redmond, WA · On-site +1

$70K - $107K/yr

Within the Customer Success Team, we're a customer-obsessed, global team helping enterprise organizations unlock measurable value from Seagull solutions. We work as an extension of our customers ...

Avante

Customer Success Manager

Seattle, WA

We are growing fast and are scaling our customer success team to meet the needs of our growing customer base, with notable brands such as Samsung, News Corp, and Zscaler. The Role We're looking for ...

Integrate

Director of Customer Success

Seattle, WA · On-site

This role sits at the intersection of customer success, product, and sales. You will be responsible for designing and executing the systems, processes, and training programs required to support rapid ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Integrate

Director of Customer Success

Seattle, WA

This role sits at the intersection of customer success, product, and sales. You will be responsible for designing and executing the systems, processes, and training programs required to support rapid ...

Read AI, Inc

Director of Customer Success

Seattle, WA · On-site

$165K - $200K/yr

Customer Success - high-volume support and technical support for self-serve and single-payer customers The ideal candidate is both operationally strong and customer-centric, with experience leading ...

Integrate

Director of Customer Success

Seattle, WA

This role sits at the intersection of customer success, product, and sales. You will be responsible for designing and executing the systems, processes, and training programs required to support rapid ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Jobs in Bothell, WA

Customer Success information

See Bothell, WA salary details

$36.3K

$92.9K

$156.5K

How much do customer success jobs pay per year?

As of Jun 15, 2026, the average yearly pay for customer success in Bothell, WA is $92,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,700.00 per year, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Customer Success roles often pay between $15 and $30 per hour, so earning $2000 weekly typically requires working around 67 hours at the higher end of this range. To reach this income, professionals may need to work full-time hours, develop strong communication and problem-solving skills, and seek positions with higher pay or performance bonuses. Building experience and certifications can also improve earning potential in remote customer success jobs.

What are the key skills and qualifications needed to thrive as a Customer Success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What job makes $10,000 a month without a degree?

In customer success roles, high-paying positions can reach $10,000 or more per month for experienced professionals managing large accounts or working in SaaS companies. Success in this field often requires strong communication skills, industry knowledge, and sometimes certifications, but a formal degree is not always necessary for top-tier earnings.

What is a Customer Success role?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

How does a Customer Success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

Is customer success a remote job?

Customer success roles are often available as remote positions, especially in companies that prioritize digital communication tools like email, chat, and video conferencing. Many organizations offer fully remote or hybrid options, requiring skills in customer relationship management and familiarity with remote collaboration platforms. However, some roles may require on-site presence depending on the company's policies and client needs.

What is the job of customer success?

Customer Success is a role focused on building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. It involves onboarding, providing support, and proactively addressing client needs to promote retention and satisfaction. Customer Success professionals often use tools like CRM software and require good communication and problem-solving skills.
What are the most commonly searched types of Customer Success jobs in Bothell, WA? The most popular types of Customer Success jobs in Bothell, WA are:
What job categories do people searching Customer Success jobs in Bothell, WA look for? The top searched job categories for Customer Success jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Success jobs? Cities near Bothell, WA with the most Customer Success job openings:
Customer Success jobs near you
Infographic showing various Customer Success job openings in Bothell, WA as of June 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 64% In-person, and 36% Remote job distribution, with an average salary of $92,856 per year, or $44.6 per hour.
Customer Success Manager

Customer Success Manager

Humanly

Seattle, WA • On-site

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

About Humanly
Humanly builds AI-native hiring software that turns recruiting from a reactive scramble into a predictable system. Built for hourly, frontline, and high-volume hiring, we don't just give teams tools - we deliver pre-vetted, ready-to-hire candidates on demand. Our AI conducts over 9,000 interviews a day for hundreds of customers, including Microsoft, Domino's, MGM Resorts, and Massage Envy.
We recently closed a $25M Series B, and we're using it to accelerate what's already working: expanding the platform, growing the team, and deepening our reach with the companies who rely on us. Headquartered in Bellevue, WA with a team that spans the globe, we're at the stage where the foundation is built, the momentum is real, and the ceiling is wherever we decide to put it.
We call ourselves Human Beans. We take ownership, move fast, and care about doing the right thing - for our customers, for candidates, and for each other. AI is core to what we build, and we're intentionally building a workplace where it's embedded in how we work too. We know the future is changing, and we're changing with it. If that's the kind of place where you do your best work, we'd love to meet you.
The Role
We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and hiring organizations as they transform their hiring processes using Humanly.
This role sits within our Customer Success team and owns a portfolio of mid-market customers. You'll act as a strategic advisor, helping customers achieve hiring outcomes, drive adoption, and maximize the value they receive from Humanly's solutions.
This is not just a Customer Success role. We are looking for someone who understands recruiting operations and can have meaningful conversations with recruiters, talent leaders, and executives about hiring challenges, workflow optimization, candidate experience, and business outcomes.
You'll work closely with our Product, Support, Implementation, and Growth teams while serving as the primary advocate for your customers. As Humanly continues to scale, you'll have the opportunity to help shape our customer success processes, best practices, and customer engagement strategy.
Why are we excited about this role?
Humanly is entering a new phase of growth, serving increasingly sophisticated recruiting organizations with complex hiring needs. Our customers expect more than software, they expect expertise, guidance, and partnership.
This role sits at the center of that mission.
The right person will help recruiting teams modernize how they hire, leverage AI responsibly, and achieve measurable recruiting outcomes. You'll directly influence customer retention, adoption, expansion, and product feedback while building trusted relationships with some of the most innovative talent acquisition teams in the market.
What You'll Do
Customer Relationship Management
  • Own a portfolio of mid-market customer accounts and serve as their primary strategic contact.
  • Build trusted relationships with recruiters, recruiting leaders, operations teams, and executive stakeholders.
  • Lead regular customer meetings, business reviews, and strategic planning discussions.
  • Advocate for customer needs internally across Product, Support, Engineering, and Revenue teams.
Adoption & Customer Outcomes
  • Drive adoption and utilization of Humanly's products across customer organizations.
  • Help customers establish success metrics and achieve measurable business outcomes.
  • Monitor customer health and proactively identify risks, opportunities, and engagement trends.
  • Deliver training, enablement, and change management support to ensure long-term customer success.
Strategic Consulting
  • Understand customer hiring workflows, recruiting challenges, and business objectives.
  • Analyze customer usage data and hiring performance metrics to identify optimization opportunities.
  • Prepare and deliver Quarterly Business Reviews (QBRs) and executive presentations.
  • Share recruiting best practices and industry insights that help customers improve hiring outcomes.
Retention & Growth
  • Own customer retention and renewal outcomes for your portfolio.
  • Identify cross-sell expansion opportunities and partner with our Growth team when appropriate.
  • Strengthen executive relationships that support long-term customer partnerships.
  • Gather and communicate customer feedback to influence product direction and roadmap discussions.
What You'll Bring
3+ years of customer-facing experience
  • Experience in Customer Success, Talent Acquisition, Recruiting Operations, Staffing, HR Technology, or a related field where you've managed relationships and driven business outcomes.
Recruiting or HR Technology expertise
  • You understand recruiting workflows, hiring processes, candidate experience, and the challenges faced by modern talent acquisition teams. A former TA practitioner would be great!
Strategic customer management experience
  • You've successfully managed a portfolio of customers, built executive relationships, and guided organizations through adoption, change management, and growth initiatives.
Strong communication and presentation skills
  • You are comfortable leading executive conversations, facilitating business reviews, presenting data-driven insights, and influencing stakeholders.
Analytical mindset
  • You can interpret customer data, identify trends, and translate metrics into actionable recommendations for customers.
AI fluency in your own work
  • You're already leveraging AI tools to improve productivity, communication, research, analysis, and customer engagement-not just curious about AI, but actively using it.
Builder's mentality
  • You thrive in growing organizations and enjoy helping create processes, playbooks, and best practices. You see opportunities for improvement and take ownership of making things better.
Customer-first mindset
  • You genuinely enjoy helping customers succeed and balancing customer needs with business objectives.
Even Better
  • Experience working at an ATS, recruiting technology, HR technology, or staffing company.
  • Experience as a recruiter, recruiting manager, recruiting operations leader, or talent acquisition leader.
  • Experience managing SaaS renewals, customer health programs, or expansion opportunities.
  • Familiarity with CRM systems, customer success platforms, and business intelligence tools.
  • Experience supporting mid-market and enterprise customers.

Ideal Backgrounds: Recruiter, Recruiting Manager, Talent Acquisition Partner, Recruiting Operations, Staffing Leader, HR Tech Customer Success Manager.
What We Offer
  • Collaborate with a diverse and passionate team dedicated to transforming the hiring landscape
  • Competitive compensation + equity
  • Company sponsored medical, dental, and vision plans for employees
  • Learning & development stipend
  • Wellness stipend
  • 401(k) program
  • 12 weeks fully paid parental leave
  • Flexible PTO
  • Recognition programs and prizes
  • Company retreats and team building events!

Apply