ZipRecruiter

Log In

1

Customer Success Product Manager Jobs in Bothell, WA

Zenoti

Senior Customer Success Manager

Seattle, WA

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ...

Zenoti

Senior Customer Success Manager

Seattle, WA

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ...

Zenoti

Lead Customer Success Manager

Seattle, WA

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ...

New

Zenoti

Senior Customer Success Manager

Seattle, WA

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Integrate

Director of Customer Success

Seattle, WA · On-site

Experience working cross-functionally with sales, product, and engineering teams * Experience leading or managing customer success or post-sale teams * Track record of operating at a top-tier company ...

Integrate

Director of Customer Success

Seattle, WA · On-site

Experience working cross-functionally with sales, product, and engineering teams * Experience leading or managing customer success or post-sale teams * Track record of operating at a top-tier company ...

Integrate

Director of Customer Success

Seattle, WA · On-site

Experience working cross-functionally with sales, product, and engineering teams * Experience leading or managing customer success or post-sale teams * Track record of operating at a top-tier company ...

Finvari

Customer Success Engineer

Seattle, WA · On-site

$115K - $140K/yr

You'll work cross functionally with Customer Success, Product, and Engineering to investigate ... Demonstrated ability to operate independently, manage ambiguity, and take ownership of outcomes

StarTech.com

Customer Success Manager

Seattle, WA

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

Supio

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager Supio is a trusted AI platform purpose-built for law firms, reshaping how ... Product Expertise and AI-Driven Solutions Maintain deep knowledge of our products and industry best ...

Epiq

Customer Success Manager

Seattle, WA · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... Communicate product updates, release notes, and best practices * Partner closely with Sales ...

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager At Avante, we're changing the way benefits are managed. We're an AI-native ... Translate customer signal into product impact. Customers routinely provide feedback through ...

Anthropic

Customer Success Manager, GSI

Seattle, WA · On-site

Customer Success Manager, GSI San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC ... Become an expert in Anthropic's products across API, Claude Code and Claude for Enterprise ...

New

next page

Showing results 1-20

All JobsCustomer Success Product JobsCustomer Success Product Manager JobsCustomer Success Product Manager Jobs in Bothell, WA

Customer Success Product Manager information

See Bothell, WA salary details

$57.6K

$178.2K

$220.2K

How much do customer success product manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success product manager in Bothell, WA is $178,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $157,600.00 and $220,200.00 per year, depending on experience, location, and employer.

What is a customer success product manager?

A Customer Success Product Manager is a professional who bridges the gap between product development and customer satisfaction. They work closely with customers to understand their needs and ensure that the product delivers value, while also collaborating with internal teams to guide product improvements. Their goal is to help customers achieve their desired outcomes using the product, leading to higher retention and satisfaction. This role combines elements of product management, customer success, and user advocacy.

How does a customer success product manager typically collaborate with customer success teams and product development teams?

A Customer Success Product Manager acts as a crucial bridge between customer success and product development teams. They gather feedback from customer-facing teams to identify recurring pain points and relay those insights to inform product enhancements. Regularly, they participate in cross-functional meetings, prioritize feature requests, and help design solutions that improve customer experience. This collaboration ensures that product updates align with customer needs and that support teams are well-equipped to assist users, ultimately driving customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success product manager, and why are they important?

To thrive as a Customer Success Product Manager, you need a blend of product management expertise, customer advocacy, data analysis skills, and typically a degree in business, marketing, or a related field. Familiarity with CRM tools (like Salesforce), product analytics platforms, and customer feedback systems is commonly required. Exceptional communication, problem-solving, and relationship-building abilities distinguish top performers in this role. These skills ensure you can effectively bridge customer needs with product development, driving both customer satisfaction and business growth.

What is the difference between Customer Success Product Manager vs Customer Success Manager?

AspectCustomer Success Product ManagerCustomer Success Manager
Primary FocusAligning product features with customer needs and driving product improvementsEnsuring customer satisfaction and retention through support and relationship management
Required SkillsProduct knowledge, project management, customer feedback analysisCustomer service, communication, relationship building
Work EnvironmentCross-functional teams, product development, technical environmentCustomer support, account management, client interactions
Common UsageTech companies, SaaS providers, product-centric organizationsService industries, SaaS, enterprise solutions

The main difference is that the Customer Success Product Manager focuses on integrating customer feedback into product development, while the Customer Success Manager concentrates on maintaining customer relationships and satisfaction. Both roles are vital in SaaS and tech industries but serve different functions within customer lifecycle management.

What job categories do people searching Customer Success Product Manager jobs in Bothell, WA look for?

The top searched job categories for Customer Success Product Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Success Product Manager jobs?

Cities near Bothell, WA with the most Customer Success Product Manager job openings:

Customer Success Product Manager jobs near you
Infographic showing various Customer Success Product Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $178,197 per year, or $85.7 per hour.

Senior Customer Success Manager

Zenoti

Seattle, WA

Full-time

Re-posted 15 days ago

Job description

Role Overview 

As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention. 

Key Responsibilities 

  • Customer Advocacy & Engagement: Develop strong relationships with customers, understanding their business needs and challenges to drive adoption and success. 
  • Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring features and functionalities to deliver maximum value to customers. 
  • Problem Solving & Solution Building: Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes. 
  • Data-Driven Strategy: Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities. 
  • Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations. 
  • Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement. 
  • Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely. 

Required Skills & Qualifications 

  • Technical Horsepower & Curiosity: Ability to deeply understand and use Zenoti's product, with a proactive approach to learning. 
  • Problem Solving: Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions. 
  • Data-Driven Decision Making: Ability to interpret data to define strategies and make informed decisions. 
  • Executive Presence & Influence: Confidence, charisma, and credibility to lead discussions and drive meaningful change. 
  • EQ & Relationship Building: Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy. 
  • Cross-Functional Collaboration: Proven ability to work with diverse teams across sales, marketing & product, and align stakeholders toward common goals. 
  • Time Management, Prioritization & Communication Skills: Exceptional organizational skills, with the ability to prioritize tasks and communicate effectively. 

Preferred Qualifications 

  • Experience in a SaaS, technology, or customer-facing role. 
  • Background in the wellness, beauty, or fitness industries is a plus. 
  • Proficiency in CRM tools and data analytics platforms. 

Why Join Zenoti? 

  • Be part of a high-growth, innovative company transforming the beauty and wellness industry. 
  • Work in a dynamic and collaborative environment with industry leaders. 
  • Opportunities for professional growth, learning, and career advancement. 

If you're passionate about helping customers succeed, solving complex challenges, and driving impactful change, we'd love to hear from you! 

Apply now and be part of Zenoti's journey to revolutionize the industry. 

Apply