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Customer Success Product Manager Jobs in Bothell, WA

Cyxtera

Customer Success Manager

Tukwila, WA · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Zenoti

Senior Customer Success Manager

Seattle, WA

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ...

Zenoti

Senior Customer Success Manager

Seattle, WA

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Integrate

Director of Customer Success

Seattle, WA · On-site

Experience working cross-functionally with sales, product, and engineering teams * Experience leading or managing customer success or post-sale teams * Track record of operating at a top-tier company ...

Integrate

Director of Customer Success

Seattle, WA · On-site

Experience working cross-functionally with sales, product, and engineering teams * Experience leading or managing customer success or post-sale teams * Track record of operating at a top-tier company ...

Integrate

Director of Customer Success

Seattle, WA · On-site

Experience working cross-functionally with sales, product, and engineering teams * Experience leading or managing customer success or post-sale teams * Track record of operating at a top-tier company ...

Finvari

Customer Success Engineer

Seattle, WA · On-site

$115K - $140K/yr

You'll work cross functionally with Customer Success, Product, and Engineering to investigate ... Demonstrated ability to operate independently, manage ambiguity, and take ownership of outcomes

StarTech.com

Customer Success Manager

Seattle, WA

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

PitchBook Data

Customer Success Manager

Seattle, WA

$105K/yr

Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value ... customer success management or account management experience * Excellent verbal and written ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value ... customer success management or account management experience * Excellent verbal and written ...

Azul

Customer Success Manager

Seattle, WA · On-site

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The ... Provide Product feature updates * Act as a liaison for customer requests, questions, and ...

Seattle Search Group

Customer Success Manager

Kirkland, WA · On-site +1

$65K/yr

Customer Success Manager Location: Greater Seattle Area (Hybrid or Remote) Employment Type: Full-Time Base salary: $65K About the Opportunity Our client is a rapidly growing FinTech company seeking a ...

Zenoti

Senior Customer Success Manager

Seattle, WA · On-site

$85K - $110K/yr

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Zenoti

Senior Customer Success Manager

Bellevue, WA

$85K - $110K/yr

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Avante

Customer Success Manager

Seattle, WA

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers ... Translate customer signal into product impact . Customers routinely provide feedback through ...

Canals

Customer Success Manager

Seattle, WA · Remote

We care deeply about building great products, hiring exceptional people, and creating an ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

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All JobsCustomer Success Product JobsCustomer Success Product Manager JobsCustomer Success Product Manager Jobs in Bothell, WA

Customer Success Product Manager information

See Bothell, WA salary details

$57.6K

$178.2K

$220.2K

How much do customer success product manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer success product manager in Bothell, WA is $178,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $157,600.00 and $220,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Product Manager, and why are they important?

To thrive as a Customer Success Product Manager, you need a blend of product management expertise, customer advocacy, data analysis skills, and typically a degree in business, marketing, or a related field. Familiarity with CRM tools (like Salesforce), product analytics platforms, and customer feedback systems is commonly required. Exceptional communication, problem-solving, and relationship-building abilities distinguish top performers in this role. These skills ensure you can effectively bridge customer needs with product development, driving both customer satisfaction and business growth.

How does a Customer Success Product Manager typically collaborate with customer success teams and product development teams?

A Customer Success Product Manager acts as a crucial bridge between customer success and product development teams. They gather feedback from customer-facing teams to identify recurring pain points and relay those insights to inform product enhancements. Regularly, they participate in cross-functional meetings, prioritize feature requests, and help design solutions that improve customer experience. This collaboration ensures that product updates align with customer needs and that support teams are well-equipped to assist users, ultimately driving customer satisfaction and retention.

What is the difference between Customer Success Product Manager vs Customer Success Manager?

AspectCustomer Success Product ManagerCustomer Success Manager
Primary FocusAligning product features with customer needs and driving product improvementsEnsuring customer satisfaction and retention through support and relationship management
Required SkillsProduct knowledge, project management, customer feedback analysisCustomer service, communication, relationship building
Work EnvironmentCross-functional teams, product development, technical environmentCustomer support, account management, client interactions
Common UsageTech companies, SaaS providers, product-centric organizationsService industries, SaaS, enterprise solutions

The main difference is that the Customer Success Product Manager focuses on integrating customer feedback into product development, while the Customer Success Manager concentrates on maintaining customer relationships and satisfaction. Both roles are vital in SaaS and tech industries but serve different functions within customer lifecycle management.

What is a Customer Success Product Manager?

A Customer Success Product Manager is a professional who bridges the gap between product development and customer satisfaction. They work closely with customers to understand their needs and ensure that the product delivers value, while also collaborating with internal teams to guide product improvements. Their goal is to help customers achieve their desired outcomes using the product, leading to higher retention and satisfaction. This role combines elements of product management, customer success, and user advocacy.
What job categories do people searching Customer Success Product Manager jobs in Bothell, WA look for? The top searched job categories for Customer Success Product Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Success Product Manager jobs? Cities near Bothell, WA with the most Customer Success Product Manager job openings:
Customer Success Product Manager jobs near you
Infographic showing various Customer Success Product Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $178,197 per year, or $85.7 per hour.

Customer Success Manager

Cyxtera

Tukwila, WA • Hybrid

Full-time

Posted 10 days ago

Job description

About the Position

Hybrid Role, 3x/week

Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our customers are receiving the full value from our data center and security offerings. Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer partnerships and growth.

Our mission is to create successful long-term relationships with our clients.

Responsibilities

  • Handle overall responsibility for managing the customer relationship
  • Establish a trusted adviser relationship that works to ensure customer’s overall satisfaction with our services
  • Retain and grow business by anticipating customer needs and providing a high level of customer services
  • Act as a liaison between product management and the customer with a focus on communicating the Centersquare roadmap
  • Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations
  • Prioritize and drive resolution on escalated customer issues
  • Leverage customer relationships as needed for prospect references


Experience and Qualifications

  • 5+ years of experience in a customer facing role in data center colocation and/or managed hosting dealing with larger, complex organizations
  • Customer facing services role (consulting or account management) that includes issue resolution and escalation management at both the business owner and executive levels
  • Proven ability to retain and grow strategic accounts
  • Functional domain expertise with data center colocation, managed hosting and/or information security
  • Proven ability to collaborate and build strong relationships with customers, especially at the Executive level
  • Excellent verbal and written communication skills, including the ability to chair meetings and host online executive escalations
  • Bachelor degree required, business or technical degree preferred
  • Excellent organization, time management, and communication skills
  • Ability to travel up to 50%
  • Passion for customer service

Csquare is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The employer will not sponsor visas for this role.

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