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Customer Success Product Manager Jobs in Bothell, WA

Zenoti

Senior Customer Success Manager

Bellevue, WA

$85K - $110K/yr

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Zenoti

Lead Customer Success Manager

Bellevue, WA

$135K - $140K/yr

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ...

New

Zenoti

Senior Customer Success Manager

Seattle, WA · On-site

$85K - $110K/yr

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Zenoti

Lead Customer Success Manager

Seattle, WA · On-site

$135K - $140K/yr

Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ... Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ...

New

Zenoti

Senior Customer Success Manager

Seattle, WA · On-site

$85K - $110K/yr

Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring ... Proficiency in CRM tools and data analytics platforms. Why Join Zenoti? * Be part of a high-growth ...

Seattle Search Group

Customer Success Manager

Kirkland, WA · On-site +1

$65K/yr

Customer Success Manager Location: Greater Seattle Area (Hybrid or Remote) Employment Type: Full-Time Base salary: $65K About the Opportunity Our client is a rapidly growing FinTech company seeking a ...

RealNetworks LLC

Customer Success Manager

Seattle, WA · On-site +1

$75K - $100K/yr

The SAFR business is looking for a proactive Customer Success Manager to join our team. This role ... Product Adoption: Promote best practices and proactively identify opportunities to increase ...

Seattle Search Group

Customer Success Manager

Kirkland, WA · On-site

$65K - $75K/yr

Customer Success Manager (Accounting & Tax Background) Location: Greater Seattle Area (Hybrid or Remote) Employment Type: Full-Time Base Salary: $65,000 - $75,000 About the Opportunity Our client is ...

Seattle Search Group

Customer Success Manager

Kirkland, WA · On-site +1

$65K - $75K/yr

Customer Success Manager (Accounting & Tax Background) Location: Greater Seattle Area (Hybrid or Remote) Employment Type: Full-Time Base Salary: $65,000 - $75,000 About the Opportunity Our client is ...

Canals

Customer Success Manager

Seattle, WA · Remote

We care deeply about building great products, hiring exceptional people, and creating an ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

Impact Inc

Customer Success Manager

Seattle, WA · On-site

$80K - $95K/yr

Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is ... Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer ...

Bold Reuse

Customer Success Manager

Seattle, WA · On-site

$75 - $85/hr

About the Role We're looking for a Customer Success Manager (CSM) to drive execution, expansion, and retention of our reusable systems for festivals, events, and enterprise customers around the ...

New

Humanly

Customer Success Manager - SMB

Bellevue, WA · On-site

Customer Success Manager We're looking for a Customer Success Manager to help our SMB customers get ... You'll work closely with our Product, Support, Implementation, and Growth teams while serving as ...

Pearl Health

Customer Success Manager

Seattle, WA · On-site +1

... for product integration. You will serve as the primary strategic consultant , exercising ... Customer Success or Enterprise Relationship Management. * Experience in value based care

Humanly

Customer Success Manager - SMB

Bellevue, WA · On-site

$70 - $100/hr

The Role We're looking for a Customer Success Manager to help our SMB customers get value quickly ... You'll work closely with our Product, Support, Implementation, and Growth teams while serving as ...

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Showing results 21-40

All JobsCustomer Success Product JobsCustomer Success Product Manager JobsCustomer Success Product Manager Jobs in Bothell, WA

Customer Success Product Manager information

See Bothell, WA salary details

$57.6K

$178.2K

$220.2K

How much do customer success product manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success product manager in Bothell, WA is $178,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $157,600.00 and $220,200.00 per year, depending on experience, location, and employer.

What is a customer success product manager?

A Customer Success Product Manager is a professional who bridges the gap between product development and customer satisfaction. They work closely with customers to understand their needs and ensure that the product delivers value, while also collaborating with internal teams to guide product improvements. Their goal is to help customers achieve their desired outcomes using the product, leading to higher retention and satisfaction. This role combines elements of product management, customer success, and user advocacy.

How does a customer success product manager typically collaborate with customer success teams and product development teams?

A Customer Success Product Manager acts as a crucial bridge between customer success and product development teams. They gather feedback from customer-facing teams to identify recurring pain points and relay those insights to inform product enhancements. Regularly, they participate in cross-functional meetings, prioritize feature requests, and help design solutions that improve customer experience. This collaboration ensures that product updates align with customer needs and that support teams are well-equipped to assist users, ultimately driving customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer success product manager, and why are they important?

To thrive as a Customer Success Product Manager, you need a blend of product management expertise, customer advocacy, data analysis skills, and typically a degree in business, marketing, or a related field. Familiarity with CRM tools (like Salesforce), product analytics platforms, and customer feedback systems is commonly required. Exceptional communication, problem-solving, and relationship-building abilities distinguish top performers in this role. These skills ensure you can effectively bridge customer needs with product development, driving both customer satisfaction and business growth.

What is the difference between Customer Success Product Manager vs Customer Success Manager?

AspectCustomer Success Product ManagerCustomer Success Manager
Primary FocusAligning product features with customer needs and driving product improvementsEnsuring customer satisfaction and retention through support and relationship management
Required SkillsProduct knowledge, project management, customer feedback analysisCustomer service, communication, relationship building
Work EnvironmentCross-functional teams, product development, technical environmentCustomer support, account management, client interactions
Common UsageTech companies, SaaS providers, product-centric organizationsService industries, SaaS, enterprise solutions

The main difference is that the Customer Success Product Manager focuses on integrating customer feedback into product development, while the Customer Success Manager concentrates on maintaining customer relationships and satisfaction. Both roles are vital in SaaS and tech industries but serve different functions within customer lifecycle management.

What job categories do people searching Customer Success Product Manager jobs in Bothell, WA look for?

The top searched job categories for Customer Success Product Manager jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Customer Success Product Manager jobs?

Cities near Bothell, WA with the most Customer Success Product Manager job openings:

Customer Success Product Manager jobs near you
Infographic showing various Customer Success Product Manager job openings in Bothell, WA as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $178,197 per year, or $85.7 per hour.

Senior Customer Success Manager

Zenoti

Bellevue, WA

$85K - $110K/yr

Full-time

Re-posted 16 days ago

Job description

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

Role Overview

As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention.

Key Responsibilities

  • Customer Advocacy & Engagement: Develop strong relationships with customers, understanding their business needs and challenges to drive adoption and success.
  • Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring features and functionalities to deliver maximum value to customers. Expected to build a solid understanding of the product and operate independently within the first 3 months.
  • Problem Solving & Solution Building: Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes.
  • Data-Driven Strategy: Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities.
  • Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations.
  • Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement.
  • Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely.

Required Skills & Qualifications

  • Technical Horsepower & Curiosity: Ability to deeply understand and use Zenoti's product, with a proactive approach to learning.
  • Problem Solving: Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions.
  • Data-Driven Decision Making: Ability to interpret data to define strategies and make informed decisions.
  • Executive Presence & Influence: Confidence, charisma, and credibility to lead discussions and drive meaningful change.
  • EQ & Relationship Building: Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy.
  • Cross-Functional Collaboration: Proven ability to work with diverse teams across sales, marketing & product, and align stakeholders toward common goals.
  • Time Management, Prioritization & Communication Skills: Exceptional organizational skills, with the ability to prioritize tasks and communicate effectively.

Preferred Qualifications

  • Experience in a SaaS, technology, or customer-facing role.
  • Background in the wellness, beauty, or fitness industries is a plus.
  • Proficiency in CRM tools and data analytics platforms.

Why Join Zenoti?

  • Be part of a high-growth, innovative company transforming the beauty and wellness industry.
  • Work in a dynamic and collaborative environment with industry leaders.
  • Opportunities for professional growth, learning, and career advancement.

If you're passionate about helping customers succeed, solving complex challenges, and driving impactful change, we'd love to hear from you!

Apply now and be part of Zenoti's journey to revolutionize the industry.

Zenoti Pay Range
$85,000—$110,000 USD

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.