ZipRecruiter

Log In

1

Customer Success Operations Manager Jobs in Bothell, WA

Magnify

Customer RevOps Manager

Seattle, WA · On-site +1

$120K - $150K/yr

As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This ...

Magnify

Customer RevOps Manager

Seattle, WA · Hybrid

$120K - $150K/yr

As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This ...

Supio

Customer Success Manager

Seattle, WA · On-site +1

$120K - $150K/yr

Who We're Looking For We are seeking a dedicated Customer Success Manager to serve as the primary point of contact for our clients, ensuring they achieve maximum value from our products and services.

Bartender

Customer Success Manager

Redmond, WA · On-site +1

$70.10K - $107.20K/yr

Customer Success Manager Seagull Software, LLC, is a global leader in real-time, item-level ... You'll manage a portfolio that includes enterprise customers with complex operational environments ...

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

... operational efficiency, enhance customer experiences, and reduce risk. Learn more at www ... WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted ...

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site +1

$70.10K - $107.20K/yr

... operational efficiency, enhance customer experiences, and reduce risk. Learn more at www ... WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted ...

Seagull Software

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

... operational efficiency, enhance customer experiences, and reduce risk. Learn more at www ... WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

Azul

Customer Success Manager

Seattle, WA · Remote

$115.50K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

RecordPoint

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

RecordPoint

Customer Success Manager

Bellevue, WA · On-site

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

Record Point

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals ... or operational efficiency in complex business systems. Why Join Canals * Real-world impact: your ...

RecordPoint

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

Avante

Customer Success Manager

Seattle, WA

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...

Compass

Customer Success Manager

Bellevue, WA

$32 - $34/hr

Customer Success Manager At Compass, our mission is to help everyone find their place in the world ... office management, hospitality, or operations * Previous experience in real estate a plus

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure ...

New

next page

Showing results 1-20

People also search for

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Bothell, WA

Customer Success Operations Manager information

See Bothell, WA salary details

$49.7K

$138.3K

$151.5K

How much do customer success operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for customer success operations manager in Bothell, WA is $138,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $149,800.00 and $149,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Operations Manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a Customer Success Operations Manager typically collaborate with Customer Success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What is a Customer Success Operations Manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What job categories do people searching Customer Success Operations Manager jobs in Bothell, WA look for? The top searched job categories for Customer Success Operations Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Success Operations Manager jobs? Cities near Bothell, WA with the most Customer Success Operations Manager job openings:
Customer Success Operations Manager jobs near you

Customer RevOps Manager

Magnify

Seattle, WA • On-site, Remote

$120K - $150K/yr

Full-time

Posted 12 days ago

Job description

Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.
What You Will Do
  • Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
  • Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
  • Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
  • Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
  • Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
  • Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.

Who You Are
  • RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
  • Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
  • Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
  • Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
  • Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.

  • 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
  • Strong RevOps background with direct forecasting and revenue-metrics experience.
  • Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
  • Ability to read and troubleshoot SQL queries (basic query writing a plus).
  • Strong project-management skills to coordinate multiple stakeholders and meet milestones.
  • Experience at an early-stage startup is a plus.

$120,000 - $150,000 a year
This role includes a full benefits package and a generous stock-option grant.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply