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Customer Service Jobs in Quebec (NOW HIRING)

RONA

Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to keep our ...

RONA

Customer Service Associate

Port-cartier, QC · On-site

Excellent customer service skills * Strong analytical skills If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we ...

RONA

customer service associate

Boucherville, QC · On-site

Excellent customer service skills * Strong analytical skills If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we ...

RONA

customer service associate

Boucherville, QC

Experience in a similar sales role Excellent customer service skills Strong analytical skills If selected for an interview, please advise our Store team if you require accommodation during the ...

RONA

Customer Service Associate

Port-cartier, QC

Experience in a similar sales role Excellent customer service skills Strong analytical skills If selected for an interview, please advise our Store team if you require accommodation during the ...

National Bank

Customer Service Agent

Montreal, QC · On-site +1

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

New

National Bank

Customer Service Agent

Laval, QC · On-site +1

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

New

National Bank

Customer Service Agent

Montreal, QC · On-site +1

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

National Bank

Customer Service Agent

Montreal, QC · On-site

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

National Bank

Customer Service Agent

Sherbrooke, QC · On-site +1

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

National Bank

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

National Bank

Customer Service Agent

Longueuil, QC · On-site +1

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

New

National Bank

As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening ...

Taurus

Pet Host Lead (Customer Service Supervisor) Full-Time | Front Desk Leadership Role Are you a strong front desk leader who thrives in fast-paced environments, drives results, and sets the standard for ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Quebec

Customer Service information

See Quebec salary details

$7

$16

$31

How much do customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service in Quebec is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.99 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Quebec? The most popular types of Customer Service jobs in Quebec are:
What are popular job titles related to Customer Service jobs in Quebec? For Customer Service jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Quebec look for? The top searched job categories for Customer Service jobs in Quebec are:
What cities in Quebec are hiring for Customer Service jobs? Cities in Quebec with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,487 per year, or $16.6 per hour.

Customer Service Representative

CAMP Systems

Montreal, QC

Full-time

Posted 21 days ago

Job description

About CAMP Systems:
At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally—all united by a passion for innovation and excellence.

Our Mission & Vision:
We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:
We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience In This Role:

As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving client needs, requests, and making recommendations based on needs. This position offers the chance to become familiar with CAMP’s software, clientele, and brand. Using your exceptional and professional customer care skills, you will be the first impression and representation of CAMP Systems.

Responsibilities:

  • Be the first line of contact when customers, clients, and partners call or e-mail with inquiries.
  • List, understand, and act in response to needs.
  • Maintain records of customer communications.
  • Provide effective and efficient assistance of customer facing applications, reports, and services.
  • Support CAMP’s Business interactions, setup, user access, data processing and if needed connect to proper Aircraft Analysts.
  • Maintain high standards of telephone and e-mail etiquette and promptness.

You have:

  • Intermediate understanding of computer software.
  • Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc.
  • Warm, welcoming, and helpful attitude.
  • Excellent interpersonal skills.

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer – vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@campsystems.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

Apply