Customer Service Representative
$16 - $21.75/hr
To be updated by recruiter.
Customer Service Representative
$16 - $21.75/hr
To be updated by recruiter.
Bilingual Customer Service Representative
Bayamon, PR · On-site
$14 - $17.50/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
Bayamon, PR · On-site
$14 - $17.50/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Customer Service Associate - Temporary
Juncos, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Juncos, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Juncos, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Juncos, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Caguas, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Caguas, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Customer Service Associate - Temporary
Penuelas, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Penuelas, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Bayamon, PR · On-site
$12.25 - $17/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Bayamon, PR · On-site
$12.25 - $17/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Red Mango
Cayey, PR · On-site
$10.50 - $11.50/hr
Customer Service - Red Mango Café Department: Operations / Customer ServicePosition: Customer ServiceReports To: Supervisor / Store ManagerClassification: Non-ExemptWork Location: Red Mango Café ...
New
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Customer Service Red Mango
Cayey, PR · On-site
$10.50 - $11.50/hr
Customer Service - Red Mango Café Department: Operations / Customer ServicePosition: Customer ServiceReports To: Supervisor / Store ManagerClassification: Non-ExemptWork Location: Red Mango Café ...
New
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Customer Service Associate - Temporary
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Customer Service Associate - Temporary
Yauco, PR · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Yauco, PR · On-site
$14 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Caguas, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Caguas, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Bayamon, PR · On-site
$12.25 - $17/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Bayamon, PR · On-site
$12.25 - $17/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Humacao, PR · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Humacao, PR · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Juncos, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Juncos, PR · On-site
$14.25 - $19.50/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Customer Service Associate - Temporary
Bayamon, PR · On-site
$12.25 - $17/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate - Temporary
Bayamon, PR · On-site
$12.25 - $17/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the ...
Customer Service information
What is a customer service representative?
A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.
What are customer service jobs?
Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.
What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.
What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?
Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.
What is the difference between Customer Service vs Customer Support?
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
What are good paying customer service jobs?
Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.
What are the 5 skills of a customer service?
Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Puerto Rico?
The most popular types of Customer Service jobs in Puerto Rico are:
What are popular job titles related to Customer Service jobs in Puerto Rico?
For Customer Service jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Puerto Rico look for?
The top searched job categories for Customer Service jobs in Puerto Rico are:
- 11Pm 7Am Customer Service Representative
- Virtual Customer Service
- Wfm Customer Service Representative
- Seasonal Humana Customer Service Representative
- 30 An Hour No Degree
- Spectrum Customer Service
- Family Dollar Online
- Online Customer Service Rep
- Volunteer Aetna Customer Service
- Full Time Customer Service Representative Teleperformance
What cities in Puerto Rico are hiring for Customer Service jobs?
Cities in Puerto Rico with the most Customer Service job openings:
Firstsource rating
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 72 rated call and contact centers
Job description
To be updated by recruiter.
What Firstsource employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Firstsource
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Industry
It services and call centers