ZipRecruiter

Log In

1

Customer Service Jobs in Puerto Rico (NOW HIRING)

Tradewind Aviation LLC

PR · On-site

$10.50 - $14/hr

For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate ...

Tradewind

PR · On-site

$10.50 - $14/hr

For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate ...

Tradewind

PR · On-site

$10.50 - $14/hr

Customer Service: * Provide real-time leadership in the terminal and on the ramp to ensure world-class customer experience. * Address passenger needs promptly and professionally. * Work with other ...

Master Fluid Solutions

$12.75 - $16.50/hr

The Logistics & Customer Service Coordinator will play a crucial role in supporting the business in Mexico by managing administrative tasks, coordinating sales & marketing activities, providing ...

Tradewind Aviation

PR · On-site

$10.50 - $14/hr

Customer Service: * Provide real-time leadership in the terminal and on the ramp to ensure world-class customer experience. * Address passenger needs promptly and professionally. * Work with other ...

Tradewind Aviation

PR · On-site

$10.50 - $14/hr

For more details visit www.flytradewind.com About the Candidate / Role Tradewind Aviation is looking for a seasonal Customer Service Agent (Level 1) to be based in San Juan, PR. The ideal candidate ...

Tradewind Aviation LLC

PR · On-site

$10.50 - $14/hr

Customer Service: * Provide real-time leadership in the terminal and on the ramp to ensure world-class customer experience. * Address passenger needs promptly and professionally. * Work with other ...

Enterprise Holdings

PR · On-site

$10.50/hr

D. required - Experience in handling customer service functions preferred - Must have basic computer skills - Must have a valid Puerto Rico driver's license with no more than 2 moving violations ...

Enterprise Holdings

PR · On-site

$10.50/hr

D. required - Experience in handling customer service functions preferred - Must have basic computer skills - Must have a valid Puerto Rico driver's license with no more than 2 moving violations ...

Enterprise Holdings

PR

$10.50/hr

D. required - Experience in handling customer service functions preferred - Must have basic computer skills - Must have a valid Puerto Rico driver's license with no more than 2 moving violations ...

Dollartree

Customer Service Associate I

Saint Just, PR · On-site

$11 - $15.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Puerto Rico

Customer Service information

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Puerto Rico?

The most popular types of Customer Service jobs in Puerto Rico are:

What are popular job titles related to Customer Service jobs in Puerto Rico?

For Customer Service jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Puerto Rico look for?

The top searched job categories for Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Service jobs?

Cities in Puerto Rico with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative - Distribution

Bunzl

San Juan, PR • On-site

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 hours ago

Key responsibilities

  • Receive and enter customer orders accurately using systems like AS400.

  • Investigate and resolve order, billing, and delivery issues to ensure customer satisfaction.

  • Serve as a liaison between customers and internal departments such as sales, warehouse, and billing to facilitate smooth order processing.

Bunzl rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

267th of 366 rated logistics

Job description

As a Customer Service Representative (CSR), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely with a team of peers to resolve order, product, pricing, billing, and delivery issues quickly and accurately.
This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers-ensuring a smooth order experience from start to finish.
Location & Schedule
This is an onsite, day shift, Monday-Friday role in our San Juan (Palmas Cantiño), Puerto Rico office.
Responsibilities:
  • Receive and enter orders from walk in customers.
  • Handle 50-100+ daily customer interactions (inbound calls, email, EDI, and fax).
  • Process and manage high-volume customer orders with strong accuracy and attention to detail.
  • Investigate and resolve order issues, billing discrepancies, and delivery concerns.
  • Act as a point of contact between customers, sales, warehouse, and billing teams.
  • Expedite orders and ensure timely fulfillment.
  • Build strong relationships with customers and internal stakeholders through high-quality customer service.
  • Collaborate cross-functionally to solve problems and meet customer needs.
  • Maintain knowledge of products, systems, and company processes.
  • Support additional customer service and administrative tasks as needed.

Requirements:
  • High school diploma or equivalent required
  • 1+ years of customer service, call center, or account support experience preferred.
  • Bilingual communication skills in Spanish & English are required.
  • Demonstrated ability to work independently and make autonomous decisions to resolve customer inquiries and escalate when appropriate.
  • Experience with order entry, order processing, or ERP systems is a plus.
  • Strong communication skills (phone, email, and written).
  • Ability to manage high call volume and competing priorities.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Proficient in Microsoft Office (Outlook, Teams, Word, Excel & CoPilot).
  • Strong problem-solving skills and attention to detail.
  • Team player with a willingness to cross-train and support others.
  • Experience with AS400 or similar ERP/order management system preferred.

What's in it for you?
The perks of being a Bunzl team member don't stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.
  • Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
  • Paid Time Off - Vacation, Sick, Holidays and Personal Time
  • 401K with generous company match
  • Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.
Description
El Representante de Servicio al Cliente responderá las consultas de los clientes, ingresará y procesará con éxito los pedidos (50-100 diarios) a través del AS400. Así como investigar los problemas y/o quejas de los clientes para resolverlos con éxito. Además, mantendrá relaciones con clientes internos y externos con un servicio excepcional.
Responsabilidades:
  • Recibir e ingresar pedidos de clientes sin cita previa.
  • Maneje una variedad de llamadas entrantes y determine el curso de acción adecuado.
  • Garantizar un excelente servicio al cliente mediante el procesamiento rápido y preciso de los pedidos.
  • Comunicarse y coordinarse con otros departamentos para resolver consultas.
  • Servir de enlace entre los clientes y el departamento de ventas industriales.
  • Proporcionar información sobre precios y plazos de entrega, y procesar los pedidos.
  • Establecer y mantener relaciones comerciales con los clientes mediante servicios rápidos y precisos para promover la lealtad del cliente.
  • Realizar llamadas salientes según sea necesario para mantener a los clientes informados sobre promociones y nuevos productos, e intentar conseguir nuevos pedidos.
  • Ayudar a los clientes a seleccionar productos según sus necesidades.
  • Utilizar sistemas informáticos para facilitar la fijación de precios, la disponibilidad de productos y la selección de productos alternativos.
  • Recibir pedidos y resolver problemas de precios durante las transacciones de los clientes, aplicando las políticas de ventas vigentes.
  • Trabaja eficazmente en equipo para lograr los objetivos de la empresa e identificar y resolver problemas.
  • Ayuda a resolver discrepancias y errores en los envíos. Esto incluye obtener comprobantes de entrega del transportista y obtener la documentación interna necesaria.
  • Presentar solicitudes de crédito si es necesario.
  • Realizar las tareas de limpieza necesarias para mantener un entorno de trabajo limpio, seguro y organizado.
  • Puede recomendar mejoras en los procedimientos de oficina.
  • Desempeñar todas las funciones, tareas y responsabilidades de manera profesional, con actitud y comportamiento positivos.

Requisitos:
  • Excelentes habilidades de comunicación y resolución de problemas.
  • Manejar todas las solicitudes de manera oportuna y precisa.
  • Orientado a la multitarea
  • Capacidad para desenvolverse en un entorno de trabajo dinámico.
  • Actitud positiva y profesional.
  • Capacidad para trabajar en equipo.
  • Alto nivel de energía, confiabilidad y capacidad de organización.
  • Mínimo 1 año de experiencia en atención al cliente.
  • Se requieren habilidades de comunicación bilingüe en español e inglés.
  • Buenos conocimientos de informática con dominio de las aplicaciones de Windows: Outlook, Excel, PowerPoint y Word.

Entonces, ¿qué estás esperando? Una nueva carrera te espera con un sinfín de oportunidades.
Bunzl es un líder mundial en las industrias de limpieza e higiene, procesamiento de alimentos, comestibles, cuidado de la salud, venta minorista no alimentaria y seguridad. Hemos crecido tanto orgánicamente como a través de adquisiciones hasta ventas superiores a los 10.000 millones de dólares. Bunzl North America tiene su sede en St. Louis, Missouri. Bunzl North America posee y opera más de 100 almacenes y atiende a los 50 estados, Puerto Rico, Canadá y partes del Caribe y México. Con más de 5.000 empleados y más de 400.000 suministros, Bunzl es considerado como un proveedor líder en América del Norte.
Bunzl Distribution ofrece salarios competitivos, un entorno de trabajo cómodo y una gama completa de beneficios, incluido un 401k con una contribución de la empresa. Bunzl Distribution tiene una tradición de compromiso con la igualdad de oportunidades de empleo. Es la política establecida atraer y retener a las personas mejor calificadas sin distinción de raza, color, religión, origen nacional, sexo/género (incluido el embarazo), orientación sexual, edad, discapacidad o condición de veterano, según lo dispuesto por la ley.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Bunzl employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bunzl logo

About Bunzl

Sourced by ZipRecruiter

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

London, England, UK

View All Bunzl Jobs

Apply