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Customer Service Trainer Jobs in Indiana (NOW HIRING)

Dave Carter & Associates, Inc.

Customer Service

Goshen, IN · On-site

$14.25 - $19.25/hr

Customer Service At Dave Carter amp; Associates, we don't just distribute products--we build ... Occasional travel for training or industry events About Us Founded in 1978, Dave Carter amp;

Dollar Tree

customer service

Indianapolis, IN · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Kentucky Fried Chicken

Customer Service

Sellersburg, IN

$14.75 - $20.25/hr

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member Are you ... Stay organized, detail-oriented, and up to date on training Qualifications & Requirements

Pizza Hut

Customer Service

Tell City, IN · On-site

$13.25 - $18/hr

The good news is that your training will teach you everything you need to know to succeed on the ... Communication skills are key - you're not going to be able to text message customers back and forth.

McDonald's

Customer Service!

Tell City, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

McDonald's

Customer Service!

Evansville, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

McDonald's

Customer Service!

Evansville, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

McDonald's

Customer Service!

Evansville, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

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Showing results 41-60

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Indiana

Customer Service Trainer information

See Indiana salary details

$20.5K

$49.7K

$67.1K

How much do customer service trainer jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer service trainer in Indiana is $49,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $49,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

How to become a certified customer service trainer?

To become a certified customer service trainer, individuals typically need relevant experience in customer service and training, along with certification in training or instructional design. Certifications such as Certified Professional in Learning and Performance (CPLP) or specific training program certifications can enhance credibility. Developing strong communication skills and understanding adult learning principles are also important for success in this role.

What does a customer service trainer do?

A customer service trainer develops and delivers training programs to improve employees' communication, problem-solving, and product knowledge skills. They assess training needs, create instructional materials, and may use tools like learning management systems to ensure staff provide high-quality service. The role often requires strong interpersonal skills and knowledge of customer service standards.

What Does a Customer Service Trainer Do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

How can I make 2000 a week working from home?

A customer service trainer can increase earnings by working multiple remote training contracts, offering specialized skills, or creating online courses. Earning $2000 weekly typically requires consistent client work, strong communication skills, and experience with virtual training tools. Building a reputation and expanding your client base can also help achieve higher income levels.

What are Customer Service Trainers?

Customer Service Trainers are professionals responsible for teaching and coaching customer service staff to enhance their communication, problem-solving, and interpersonal skills. They design training programs, conduct workshops, and evaluate employee performance to ensure consistent and high-quality customer interactions. Their goal is to equip staff with the knowledge and tools needed to handle customer inquiries, complaints, and requests effectively, ultimately improving customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

Customer Service Trainers typically do not earn $4,000 a week without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurial ventures where income depends on performance and commissions. Most jobs paying this much require significant experience, certifications, or entrepreneurial effort rather than entry-level positions.

What are some common challenges faced by Customer Service Trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What are the key skills and qualifications needed to thrive as a Customer Service Trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.
More about Customer Service Trainer jobs
What are popular job titles related to Customer Service Trainer jobs in Indiana? For Customer Service Trainer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Service Trainer jobs in Indiana look for? The top searched job categories for Customer Service Trainer jobs in Indiana are:
What are popular job titles related to Customer Service Trainer jobs in IN? For Customer Service Trainer jobs in IN, the most frequently searched job titles are:
Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $49,717 per year, or $23.9 per hour.
Customer Service

Customer Service

Dave Carter & Associates, Inc.

Goshen, IN • On-site

$14.25 - $19.25/hr

Full-time

Posted 22 days ago

Job description

Customer Service
At Dave Carter amp; Associates, we don’t just distribute products—we build relationships. As a national leader serving industries like RV, modular housing, and specialty vehicles, we pride ourselves on delivering exceptional service and expertise.
Now, we’re looking for a Customer Service Representative who enjoys solving problems, helping customers, and being part of a supportive, team-focused environment.
Why You’ll Love Working Here
  • Stable, growing company with a strong reputation
  • Supportive team that values collaboration and communication
  • Opportunity to learn technical products and grow your skillset
  • Work that’s meaningful—helping customers find real solutions
What You’ll Do
As a key point of contact, you’ll help customers, dealers, and partners resolve product-related questions and concerns.
Day-to-day, you will:
  • Answer customer inquiries via phone, email, and chat
  • Troubleshoot product issues and provide solutions (first-call resolution is the goal!)
  • Explain product features, warranty details, and service options
  • Document interactions in our system (Freshdesk) for accurate follow-up
  • Partner with internal teams to resolve more complex issues
  • Identify trends in customer concerns and suggest improvements
  • Stay up to date on products, policies, and procedures
What We’re Looking For
  • 2–3 years of customer service experience
  • Strong communication skills (written + verbal)
  • Basic understanding of electrical/voltage concepts (helpful for troubleshooting)
  • Organized, detail-oriented, and able to multitask
  • Comfortable working in a fast-paced, metrics-driven environment
  • Basic understanding of how warranty works
  • Familiarity with aftermarket customers
Bonus Points If You Have
  • Experience in the RV or related industries
  • Proficiency with Microsoft Office (Excel, Word, Teams)
  • Strong problem-solving skills and a “figure it out” mindset
Schedule amp; Work Environment
  • Monday–Friday
  • Occasional flexibility needed (early mornings, evenings, or weekends)
  • Office-based role with light physical activity
  • Occasional travel for training or industry events
About Us
Founded in 1978, Dave Carter amp; Associates has grown into a national distributor with 11 locations across the U.S. and Canada. With the recent addition of Thetford’s industry-leading product lines, we continue to expand and innovate in the markets we serve.
We believe our people are our greatest asset, and we’re committed to building a culture focused on service, growth, and strong relationships.
What Else You Should Know
  • Must be authorized to work in the U.S. (no sponsorship available)
  • DCA is an Equal Opportunity Employer
If you’re someone who enjoys helping people, solving problems, and being part of a team that values what you bring—we’d love to hear from you. Apply today!

Apply