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Customer Service Trainer Jobs in Indiana (NOW HIRING)

Pizza Hut

Customer Service

Tell City, IN · On-site

$13.25 - $18/hr

The good news is that your training will teach you everything you need to know to succeed on the ... Communication skills are key - you're not going to be able to text message customers back and forth.

McDonald's

Customer Service!

Evansville, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

McDonald's

Customer Service!

Tell City, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

McDonald's

Customer Service!

Evansville, IN · On-site

Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let's talk. Make your move. This job posting contains some information about ...

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All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Indiana

Customer Service Trainer information

See Indiana salary details

$20.5K

$49.7K

$67.1K

How much do customer service trainer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer service trainer in Indiana is $49,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $49,500.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

What are popular job titles related to Customer Service Trainer jobs in Indiana?

For Customer Service Trainer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Trainer jobs in Indiana look for?

The top searched job categories for Customer Service Trainer jobs in Indiana are:

What are popular job titles related to Customer Service Trainer jobs in IN?

For Customer Service Trainer jobs in IN, the most frequently searched job titles are:

Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.

Customer Service

Kentucky Fried Chicken

Jeffersonville, IN

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Key responsibilities

  • Greet customers with a warm smile and friendly attitude

  • Prepare and serve food according to quality and cleanliness standards

  • Work towards achieving daily restaurant and shift goals

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 790 frontline employees who took The Breakroom Quiz

73rd of 107 rated fast food restaurants

Job description

Kentucky Fried Chicken - Urgent Hiring for a Highly Skilled Customer Service Team Member

Are you happiest when helping others and enjoy being part of a fun, enthusiastic team? Do you thrive in a dynamic environment where your hard work and positive energy make a real difference? If you answered yes, then this exciting opportunity at KFC is perfect for you!

Join our loving and talented team at Kentucky Fried Chicken, where you'll be the friendly face and voice that welcomes every customer. With over 40 years of family-driven excellence, we offer a delicious workplace filled with opportunities to learn valuable skills, enjoy flexible scheduling, and receive great benefits like health insurance and paid training. Be part of a winning team where your efforts truly matter!

Key Responsibilities

  • Greet each customer with a warm smile and friendly attitude
  • Prepare and serve our world-famous food with high standards of quality and cleanliness
  • Work hard to achieve daily restaurant and shift goals
  • Maintain a positive and cooperative atmosphere within the restaurant
  • Follow all food safety, cash handling, and operational procedures
  • Support fellow team members and recognize their contributions
  • Stay organized, detail-oriented, and up to date on training

Qualifications & Requirements

  • Dependable with a strong work ethic and competitive spirit
  • Flexible scheduling including weekends, day, and night shifts
  • Ability to stand, walk, lift up to 25 lbs, and push/pull up to 90 lbs as needed
  • Commitment to following safety and human resources policies
  • Excellent team player who treats others fairly and respectfully

Benefits & Perks

  • Flexible schedules to fit your lifestyle
  • Paid time off and comprehensive health, dental, and vision insurance
  • 401k plan with matching contributions
  • Employee discounts on delicious meals
  • Paid training to help you grow your skills

We welcome candidates starting their careers, seeking a flexible second job, or continuing to work after retirement. At KFC, your role is meaningful, and Life Tastes Better here. Don’t wait—apply today and become part of our enthusiastic, winning team!

Location: J575071 5501 IN-62, Jeffersonville, IN 47130, USA

Ready to bring your positive energy and dedication to KFC? Apply now and start your rewarding journey with us!

For over 40 years, Alice Schleicher has been a KFC Franchise owner. She started AJS Inc. with owning one franchise in 1977. Today, AJS Inc. has 13 locations.For Schleicher, this has always been a family business. In fact, it was her son that gave her the idea to buy her first franchise in Sellersburg, IN. When he heard that the store where he worked was about to be for sale, he told his mother that he was interested in owning it. Schleicher then had an interview with corporate, and as they say; “the rest was history.”
Throughout the years, Schleicher would go on to own franchises in Indiana, Kentucky, Tennessee, and even Alabama. Though Alabama and Kentucky are no longer on the list of franchises owned, Schleicher has made quite the name for herself within the corporate realm of KFC. She has served on numerous committees throughout the years, and has even received the “Hard Way Award,” which is the highest award given within KFC, and is also known as the Colonel’s Award.
In fact, it is Colonel Sanders himself that has taught Schleicher some of her most valuable lessons. One of the most important was that Sanders truly cared for people. Schleicher tries to do just that in her everyday life, along with demonstrating hospitality, quality, and cleanliness. “They all go hand in hand” says Schleicher.

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

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