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Customer Service Representative Healthcare Jobs (NOW HIRING)

Polyram USA

Customer Service Representative

Darmstadt, IN

$15.25 - $20.75/hr

Customer Service Representative Polyram Compounds, LLC is seeking an experienced and motivated ... Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic ...

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Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Customer Service Representative (csr)

Dallas, TX · On-site

$18 - $20/hr

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

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All JobsCustomer Service Representative Healthcare Jobs

Customer Service Representative Healthcare information

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How much do customer service representative healthcare jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for customer service representative healthcare in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What is the highest paid customer service job?

In the healthcare sector, senior customer service roles such as Healthcare Customer Service Managers or Patient Services Directors tend to have the highest salaries, often exceeding $70,000 annually. These positions typically require extensive experience, strong communication skills, and knowledge of healthcare policies and systems.

What does a Customer Service Representative in healthcare do?

A Customer Service Representative in healthcare assists patients, providers, and insurance companies by answering questions, resolving issues, and providing information about healthcare services, insurance benefits, billing, and claims. They act as a communication bridge between patients and healthcare providers, helping to ensure a positive experience. Their responsibilities often include scheduling appointments, explaining medical coverage, and handling complaints or concerns related to healthcare services.

What do healthcare customer service representatives do?

Healthcare customer service representatives assist patients, providers, and insurance companies by answering questions, resolving billing issues, scheduling appointments, and providing information about healthcare plans and services. They often use computer systems and communication skills to ensure accurate and efficient support in a healthcare setting.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level healthcare roles such as specialized surgeons, anesthesiologists, or senior healthcare consultants, often requiring advanced certifications, extensive experience, and working in private practices or hospitals. These positions usually involve complex skills, long hours, and high responsibility, and earnings depend on location, demand, and individual expertise.

What is the difference between Customer Service Representative Healthcare vs Medical Assistant?

AspectCustomer Service Representative HealthcareMedical Assistant
CredentialsHigh school diploma; some roles may require certification in customer serviceHigh school diploma; certification or diploma from accredited medical assisting program
Work EnvironmentCall centers, hospitals, clinics, healthcare officesClinics, hospitals, outpatient facilities, administrative and clinical tasks
Employer & Industry UsageHealth insurance companies, healthcare providers, hospitalsMedical offices, clinics, hospitals, outpatient centers
Common Search & ComparisonCustomer Service Representative Healthcare vs Medical Assistant

The main difference is that Customer Service Representatives Healthcare focus on patient communication, billing, and support via phone or online, while Medical Assistants perform clinical and administrative tasks directly with patients. Both roles are essential in healthcare settings but serve different functions.

What are some common challenges faced by Healthcare Customer Service Representatives, and how can they be managed effectively?

Healthcare Customer Service Representatives often encounter challenges such as handling sensitive patient information, navigating complex insurance policies, and managing high-stress situations with empathy. To manage these effectively, strong communication skills and a thorough understanding of healthcare regulations (like HIPAA) are essential. Many organizations provide ongoing training and support networks to help representatives stay up-to-date and manage stress, fostering a collaborative environment where team members can share best practices.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with healthcare terminology; some employers may prefer experience with customer service software or electronic health records. Certification is not usually required but can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Customer Service Representative in Healthcare, and why are they important?

To thrive as a Customer Service Representative in Healthcare, you need knowledge of medical terminology, insurance processes, and excellent communication skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and call center platforms is typically required. Compassion, patience, and problem-solving abilities help you effectively address patient concerns and collaborate with healthcare teams. These skills ensure accurate information delivery, high patient satisfaction, and efficient resolution of complex inquiries in a sensitive industry.
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What cities are hiring for Customer Service Representative Healthcare jobs? Cities with the most Customer Service Representative Healthcare job openings:
What states have the most Customer Service Representative Healthcare jobs? States with the most job openings for Customer Service Representative Healthcare jobs include:
What job categories do people searching Customer Service Representative Healthcare jobs look for? The top searched job categories for Customer Service Representative Healthcare jobs are:
Customer Service Representative Healthcare jobs near you
Customer Service Representative

Customer Service Representative

Cape Cod Veterinary Specialists

Louisville, KY

$15.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Description
Position at Seneca Animal Hospital
Client Service Representative - Veterinary Receptionist
Seneca Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our full-service hospital in Louisville, KY.
CSRs are valuable members of our veterinary team, and we treat them as such. As a CSR, you will be the client's first and last impression of Seneca Animal Hospital. It's important that all clients feel welcome, safe, and comfortable, which is why it takes a special person who can engage with both humans and animals alike with compassion, patience and understanding. The primary responsibility of a CSR is to be efficient in front desk operations while effectively bridging communication between pet owners and our veterinary team.
Seneca Animal Hospital has been established in the Louisville area for over 35 years, providing high-quality medicine and exceptional patient and client care in the community. Our veterinary team is dedicated and well-trained, and we pride ourselves on our relaxed atmosphere. There are no late hours and no on-call shifts. Work-life balance is very important to us.
If you're ready to thrive in an environment that encourages learning and continued growth within the profession, we would love to hear from you!
Essential Functions and Responsibilities:
  • Greet and welcome each visitor and assess their needs
  • Handle incoming phone calls/emails and determine the urgency
  • Perform client check-ins and check-outs, including reviewing invoices
  • Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client's stress
  • Process and document financial transactions accurately
  • Schedule appointments based on client expectations, patient medical requirements and clinic needs
  • Manage emergency situations and walk-ins
  • Respond to online requests for products, prescriptions or client questions in a timely manner
  • Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas
  • Recommend products available to clients through our facilities
Skills and Qualifications:
  • High School Diploma or GED required
  • At least one year of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, other), preferred
  • Experience with Microsoft Office suite
  • Excellent communication skills and the ability to problem solve
  • Ability to handle stressful situations and prioritize tasks effectively
  • Team player, have patience and maintain a positive attitude
  • Must be able to lift up to 30 pounds
Benefits and Perks:
  • Paid time off-inclusive of sick, personal, and vacation
  • 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
  • Medical Insurance Plans with 3 tiered options
  • Flexible Spending Account or Health Savings Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Complimentary Short-Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program
  • Long Term Disability option
  • Team Member Discounts for Pet Care
  • Referral Bonus Program
  • DailyPay on Demand

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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