Prioritize engaging with customers. When not directly interacting with customers; collaborate with ... The Energy Services Project Manager is responsible for project financials, administration ...
Prioritize engaging with customers. When not directly interacting with customers; collaborate with ... The Energy Services Project Manager is responsible for project financials, administration ...
The HVAC Service Project Manager will be responsible for planning, executing, and finalizing projects for our company's customers. They will source and procure high quality goods and materials ...
The HVAC Service Project Manager will be responsible for planning, executing, and finalizing projects for our company's customers. They will source and procure high quality goods and materials ...
Company Overview Upchurch is a rapidly growing, full-service building engineering company providing ... Maintain accurate records of sales activity and project pipeline in CRM or tracking system. * Stay ...
Company Overview Upchurch is a rapidly growing, full-service building engineering company providing ... Maintain accurate records of sales activity and project pipeline in CRM or tracking system. * Stay ...
Monitoring customer service orders to ensure best practices in cost control, resource efficiency ... Project Management PMP designation is desired. * Fluent in English. French communication skills as ...
Monitoring customer service orders to ensure best practices in cost control, resource efficiency ... Project Management PMP designation is desired. * Fluent in English. French communication skills as ...
Project Manager
Westminster, CO · On-site
What You Will Do The Professional Services Project Manager is responsible for managing software implementation projects for customer accounts from inception to completion. This position serves as ...
Project Manager
Westminster, CO · On-site
What You Will Do The Professional Services Project Manager is responsible for managing software implementation projects for customer accounts from inception to completion. This position serves as ...
ELECTRICAL SERVICE PROJECT MANAGER This position is based in our Minneapolis, MN office. About ... Customer Centric personality. * Working knowledge of electrical construction * Experienced in ...
ELECTRICAL SERVICE PROJECT MANAGER This position is based in our Minneapolis, MN office. About ... Customer Centric personality. * Working knowledge of electrical construction * Experienced in ...
What You Will Do The Professional Services Project Manager is responsible for managing software implementation projects for customer accounts from inception to completion. This position serves as ...
What You Will Do The Professional Services Project Manager is responsible for managing software implementation projects for customer accounts from inception to completion. This position serves as ...
Customer Service Manager
Midland, TX · Remote
The Customer Service Manager (CSM) works closely with our Channel Partners and end user customers ... Ownership of all assigned Partner service project / contract related execution * Coordinate support ...
Customer Service Manager
Midland, TX · Remote
The Customer Service Manager (CSM) works closely with our Channel Partners and end user customers ... Ownership of all assigned Partner service project / contract related execution * Coordinate support ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
Project Manager
Lenexa, KS · On-site
... customer relationships. This role includes direct oversight of the assigned Job Foreman or ... GBA Facility Services' Safety and Quality Standards. The Project Manager is accountable for ...
Project Manager
Lenexa, KS · On-site
... customer relationships. This role includes direct oversight of the assigned Job Foreman or ... GBA Facility Services' Safety and Quality Standards. The Project Manager is accountable for ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
Energy Services Project Manager
Tampa, FL · On-site
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office. Trane in Tampa., FL is hiring an Energy Services Project Manager! The ...
Energy Services Project Manager
Tampa, FL · On-site
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office. Trane in Tampa., FL is hiring an Energy Services Project Manager! The ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...
Customer Service Representative
Richmond, VA · On-site
$15.75 - $21.50/hr
Work closely with managers, technicians, and project teams to keep the day running smoothly What You Bring: * Customer service experience (phone experience is a big plus!) * Strong communication and ...
Quick apply
Customer Service Representative
Richmond, VA · On-site
$15.75 - $21.50/hr
Work closely with managers, technicians, and project teams to keep the day running smoothly What You Bring: * Customer service experience (phone experience is a big plus!) * Strong communication and ...
Project Manager (Professional Services)
$80K - $100K/yr
Overview The Project Manager provides project management leadership for the successful execution of ... customer service orientation; effective written and verbal communication; sound judgment ...
Project Manager (Professional Services)
$80K - $100K/yr
Overview The Project Manager provides project management leadership for the successful execution of ... customer service orientation; effective written and verbal communication; sound judgment ...
Customer Service Representative
$15.75 - $21.50/hr
Work closely with managers, technicians, and project teams to keep the day running smoothly What You Bring: * Customer service experience (phone experience is a big plus!) * Strong communication and ...
Customer Service Representative
$15.75 - $21.50/hr
Work closely with managers, technicians, and project teams to keep the day running smoothly What You Bring: * Customer service experience (phone experience is a big plus!) * Strong communication and ...
Project Manager
Minneapolis, MN · On-site
$70K - $101.50K/yr
Provides regular and timely project updates to all assigned customer shareholders and key internal ... Qualifications * 4-6 years' experience as a technology services project management. * Bachelor ...
Quick apply
Project Manager
Minneapolis, MN · On-site
$70K - $101.50K/yr
Provides regular and timely project updates to all assigned customer shareholders and key internal ... Qualifications * 4-6 years' experience as a technology services project management. * Bachelor ...
Customer Project Manager
Windsor Locks, CT · On-site
$81.10K - $104K/yr
Job Customer Project Manager Primary Location Hartford Service Center Organization Learjet Inc ... Shift Employee Status Regular Requisition 12076 Customer Project Manager
Customer Project Manager
Windsor Locks, CT · On-site
$81.10K - $104K/yr
Job Customer Project Manager Primary Location Hartford Service Center Organization Learjet Inc ... Shift Employee Status Regular Requisition 12076 Customer Project Manager
Customer Service Project Manager information
See salary details
$36.5K - $43.5K
2% of jobs
$43.5K - $50.6K
3% of jobs
$50.6K - $57.6K
2% of jobs
$57.6K - $64.7K
3% of jobs
$64.7K - $71.7K
1% of jobs
$71.7K - $78.8K
6% of jobs
$81.5K is the 25th percentile. Wages below this are outliers.
$78.8K - $85.8K
18% of jobs
The median wage is $91.9K / yr.
$85.8K - $92.9K
16% of jobs
$92.9K - $99.9K
16% of jobs
$103K is the 75th percentile. Wages above this are outliers.
$99.9K - $107K
16% of jobs
$107K - $114K
16% of jobs
$36.5K
$90.9K
$114K
How much do customer service project manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Customer Service Project Manager, and why are they important?
How does a Customer Service Project Manager typically collaborate with cross-functional teams to ensure project success?
What does a Customer Service Project Manager do?
What is the difference between Customer Service Project Manager vs Customer Support Specialist?
| Aspect | Customer Service Project Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires project management certifications (e.g., PMP), relevant experience in customer service | Usually requires customer service training or certifications, high school diploma or equivalent |
| Work Environment | Manages projects across teams, coordinates resources, and oversees customer service initiatives | Provides direct support to customers via calls, emails, or chat |
| Employer & Industry Usage | Used in industries like tech, retail, and service sectors to improve customer experience | Common in call centers, retail, and service industries for daily customer interactions |
The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

Full-time
Medical, Retirement, PTO
Posted 7 days ago
Trane Technologies rating
8.0
Based on 282 frontline employees who took The Breakroom Quiz
132nd of 515 rated manufacturers
Job description
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including TraneandThermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.What's in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Job Summary:
Trane in Maitland, FL is hiring an Energy Services Project Manager! The Energy Services Project Manager is responsible for project financials, administration, implementation, management, and customer satisfaction for all assigned projects. They lead the project team through all facets of the project and is the established point of contact for stakeholders. The Energy Services Project Manager manages a portfolio of projects that could contain both smaller and larger multi- building or complex construction projects. The Energy Services Project Manager is knowledgeable on current job market and pricing strategies and has the ability to support sales functions with developing scope.
What you will do:
- Maintain customer satisfaction by investigating concerns, implementing corrective action, and developing communication plans with both internal and external stakeholders to provide timely project updates
- Leads all aspects of project administration including, responsibility for knowledge of and adherence to contract penalty clauses and / or liquidated damages, analyzing reporting to identify project deficiencies and provides guidance on corrective actions, managing projects to business compliance, project documentation, safety guidelines, and maneuvering through governing agencies requirements including the state, city, county, federal and local level
- Financially manages all aspects of projects including cash flow, monthly forecasted cost / revenue, forecasted cost at completion, monitoring expenses, collections support, applied cost, and oversees preparation and communications for monthly backlog review with leaders.
- Validate project scope, cost, schedule by reviewing contract documents, holding internal meetings and establishing customer expectations, and identify risks and developing mitigation plans
- Utilizes properly qualified subcontractors, oversees subcontractor RFQ process, awards subcontracts, manages subcontractor execution, and collaborates with subcontractors to establish communication guidelines for project progress, project meetings, billing expectations and project safety.
- Create and maintain project schedules utilizing tasks, dependencies, milestones
What you will bring:
- Electrical, Mechanical Engineering or Construction Project Management degree preferred
- 3-5 years' experience with Project Schedules / PM Construction software
- Extensive financial analysis experience, including cost segregation, margin analysis, earned value management (EVM), or similar projectbased financial methodologies.
- Strong financial project management ability with enough technical or construction knowledge to manage scope, schedule, and risk.
- Prior experience resolving collections and customer financial issues during project execution.
- Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Annual Base Salary Range or Hourly Base Pay Range:
$77,963.33 - $109,340.00Compensation Type:
SalaryIncentive Eligible:
YesSales Commission Eligible:
NoDisclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.
Safety Sensitive Role:
YesThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
What Trane Technologies employees say
Pay
Benefits
Hours and flexibility
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About Trane Technologies
Sourced by ZipRecruiter
At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Industry
Industrial machinery manufacturing and machinery manufacturing
Company size
10,000+ Employees
Headquarters location
Davidson, NC, US