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Customer Service Project Manager Jobs (NOW HIRING)

Na Oiwi Kane

Project Manager

Laurel, MD · On-site

$135K - $145K/yr

  • Retirement

  • PTO

The Project Manager manages construction and service projects from coordination through completion, working with customers, design teams, and the COR to keep projects on schedule and in conformance ...

Rivet

Project Manager

Laurel, MD

$135K - $145K/yr

  • Retirement

  • PTO

The Project Manager manages construction and service projects from coordination through completion, working with customers, design teams, and the COR to keep projects on schedule and in conformance ...

Bold Plumbing Inc.

Be Seen First

Plumbing Manager

Simi Valley, CA · On-site

$30K - $75K/yr

  • Medical

  • Retirement

This is a hands-on management position for someone who can balance service operations, project management, estimating, scheduling, customer communication, and job profitability . The ideal candidate ...

New

Gardner Builders

Service Project Technician

Minneapolis, MN · On-site

$18 - $24.50/hr

  • Medical

  • Retirement

  • PTO

Manage project schedule, day-to-day logistics, and client communication independently. * Perform ... Collaborate with Service Project Manager for final approval. * Identify opportunities to bundle ...

ACCO Engineered Systems

Service Project Engineer

Sparks, NV · On-site

$70K - $90K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

LogicMonitor

Project Manager

Austin, TX · On-site

They are seeking a Professional Services Project Manager to lead the successful delivery of customer engagements, ensuring projects are completed on time, within scope, and on budget.

Jedson Engineering Inc

PR · On-site

Technical Services Project Manager for solid dosage form facility, to provide leadership and support strategic projects. Responsible for planning, execution and oversees technology-driven projects ...

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Customer Service Project Manager information

See salary details

$36.5K

$90.9K

$114K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities are hiring for Customer Service Project Manager jobs?

Cities with the most Customer Service Project Manager job openings:

What are the most commonly searched types of Customer Service Project jobs?

The most popular types of Customer Service Project jobs are:

What states have the most Customer Service Project Manager jobs?

States with the most job openings for Customer Service Project Manager jobs include:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.

Project Manager - Electrical Commissioning

Northstar Energy Services

Channelview, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

About Us
NorthStar Energy Services, a Quanta Services, Inc. (NYSE:PWR) company, is based in Channelview, TX and provides engineering, design, procurement, construction and support services to the chemical, petrochemical, pipeline, oil & gas, bulk storage and terminal industries throughout the country. We offer individual project services as well as turnkey EPC project implementation.
NorthStar possesses the skills and expertise to self-perform the design and installation of civil, structural, mechanical, piping, electrical, and instrumentation systems throughout a broad array of industrial applications.
Joining our team means being part of an organization that values drive and inclusion. We focus on career development and reward excellence, recognizing each team member's unique contributions. We're at the forefront of powering modern life. Discover how your skills and dedication can make a real difference to us.
About this Role
NorthStar Energy Services is seeking an Electrical Commissioning Project Manager to support extended work in data centers. This role is responsible for leading electrical commissioning activities, coordinating field execution, and supporting successful start-up of critical power systems in a fast-paced, highly technical environment.
The ideal candidate will have experience managing commissioning or field service projects involving medium- and low-voltage electrical systems, switchgear, transfer switches, emergency power systems, and related critical infrastructure. This position requires a hands-on leader who can manage schedules, coordinate crews and subcontractors, communicate clearly with customers, and ensure all work is performed safely, accurately, and on time.
Location: On project site in the Texas region
What You'll Do
Commissioning and Start-Up Leadership
  • Lead electrical commissioning, testing, startup, and turnover activities for data center and critical infrastructure projects.
  • Oversee commissioning plans, procedures, MOPs, checklists, and closeout documentation.
  • Support safe energization, troubleshooting, and system verification for critical electrical equipment.

Project Management and Coordination
  • Manage day-to-day project execution, schedules, milestones, and field coordination for commissioning-related work.
  • Work closely with project teams, field technicians, subcontractors, vendors, and customers to keep work on track.
  • Track materials, equipment readiness, staffing needs, and project deliverables to support commissioning timelines.

Client and Stakeholder Communication
  • Serve as a primary point of contact for customers during commissioning and startup activities.
  • Provide clear updates on progress, risks, schedule impacts, and issue resolution.
  • Represent NorthStar professionally in meetings, site walks, coordination calls, and project reviews.

Safety, Quality, and Documentation
  • Promote a strong safety culture and ensure all commissioning work is performed in accordance with company standards, project requirements, and applicable codes.
  • Review technical manuals, schematics, procedures, and test documentation to ensure accurate commissioning execution.
  • Maintain commissioning logs, turnover packages, test results, deficiency tracking, and related project records.

What You'll Bring
  • High school diploma or equivalent required; associate degree or bachelor's degree in electrical engineering, construction management, or a related field preferred.
  • 5+ years of experience in electrical commissioning, field service, project management, start-up, or related critical power work preferred.
  • Strong background with medium-voltage and low-voltage electrical systems, switchgear, automatic transfer switches, emergency power systems, or similar critical infrastructure.
  • Experience supporting data center, industrial, utility, mission critical, or other highly technical electrical environments strongly preferred.
  • Ability to read and interpret electrical schematics, technical manuals, one-line diagrams, test reports, and commissioning procedures.
  • Proven ability to manage field teams, coordinate multiple priorities, and lead work in a fast-paced project environment.
  • Strong problem-solving, communication, and customer service skills.
  • Working knowledge of safety practices, quality standards, and commissioning documentation.
  • Ability to travel 80-90% of the time.

What You'll Get
As a Quanta Services employee, we offer a wide range of benefits to fit your needs.
  • 401(k) with immediate matching and vesting
  • Fully comprehensive benefits packages; Medical, Dental, Vision
    • Your choice of PPO, HSA, FSA
  • Short term and long term benefits
  • Employee discounts on consumer goods

#LI-GR1
Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

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