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Customer Service Project Coordinator Jobs (NOW HIRING)

ABEC Inc

Service Project Coordinator

Bethlehem, PA · On-site

The Service Project Coordinator attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare ...

LVC Companies

Service Project Coordinator

Minneapolis, MN · On-site

$25 - $31/hr

By providing a uniquely different customer experience, we've earned a reputation for "Best-in-Class ... We are looking for a Service Project Coordinator who can coordinate daily service workflow and ...

EC Ruff Marine

Project Coordinator

Pompano Beach, FL

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

CFS

Project Coordinator

Mishawaka, IN · On-site

$52K - $62K/yr

South Bend, IN Schedule: Full-Time, Monday-Friday Salary: $52,000- $62,400 Position Overview Our client is seeking a Customer Service & Project Coordinator to join their team on a temp-to-hire basis.

CFS

Project Coordinator

Mishawaka, IN · On-site

$52K - $62K/yr

South Bend, IN Schedule: Full-Time, Monday-Friday Salary: $52,000- $62,400 Position Overview Our client is seeking a Customer Service & Project Coordinator to join their team on a temp-to-hire basis.

LARSON CANDO INC

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

LARSON CANDO INC

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

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How much do customer service project coordinator jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for customer service project coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator, and why are they important?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

Is a project coordinator a high paying job?

A Customer Service Project Coordinator's salary varies based on experience, industry, and location, but it is generally considered an entry- to mid-level position with moderate pay. Salaries can range from around $40,000 to $70,000 annually, with higher earnings possible for those with specialized skills or certifications. Overall, it is not typically classified as a high-paying role compared to managerial or specialized positions.

What does a project services coordinator do?

A project services coordinator manages and supports the planning, execution, and completion of projects within an organization. They coordinate between teams, track progress, ensure deadlines are met, and often use project management tools like MS Project or Asana to facilitate communication and workflow.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What does a customer service coordinator do?

A customer service project coordinator manages communication between clients and internal teams to ensure customer needs are met. They coordinate service delivery, track project progress, and resolve issues, often using tools like CRM software. Strong organizational and communication skills are essential for this role.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.
What cities are hiring for Customer Service Project Coordinator jobs? Cities with the most Customer Service Project Coordinator job openings:
What are the most commonly searched types of Customer Service Project jobs? The most popular types of Customer Service Project jobs are:
What states have the most Customer Service Project Coordinator jobs? States with the most job openings for Customer Service Project Coordinator jobs include:
Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service / Project Coordinator

Fair Restoration Inc

Lake Forest, CA • On-site

$25 - $28/hr

Full-time

Medical, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join our team at Flood Pro!  We are a leading provider of restoration and renovation services dedicated to helping homeowners and businesses recover from water damage incidents. With a commitment to excellence and customer satisfaction, we strive to deliver prompt and reliable solutions to mitigate water-related disasters and restore properties to their pre-loss condition. 
 
Position Overview:
We are seeking a proactive and detail-oriented Water Damage Coordinator to join our team. In this role, you will be responsible for coordinating all aspects of water damage restoration projects, from initial assessment to completion. If you have a passion for helping others in times of crisis and are proactive, possess strong organizational and communication skills, we want to hear from you!
Hours are 8:00 am to 5:00 pm with an hour for lunch 12:00 am to 1:00 pm 
Responsibilities:
1. Respond promptly to water damage service requests via email and over the phone.  Coordinate on-site assessments with restoration technicians.
 
2.  Be sales minded while engaging with our customers and be informative of all services Flood Pro offers.  Including mold remediation, reconstruction for repairs and remodels.  
 
3. Schedule on-site assessments with our field restoration technicians in an efficient manner giving ample time for driving, breaks and lunch hours.
 
4. Communicate effectively with property managers, manager assistants, plumbers, construction crews’ property owners, insurance adjusters, and other stakeholders to gather necessary information and provide updates throughout the restoration process via email or over the phone in a timely manner.
 
5. Monitor project progress daily and ensure adherence to established timelines and quality standards.  Includes engaging with direct supervisors and field supervisors to proactively address any issues.
 
6. Document all project activities, including job scopes, work orders, emails, phone calls, and billing information, accurately and comprehensively.
 
7. Collaborate with internal teams and external participants to streamline processes and improve service.
8. Be placed on the monthly on-call rotation for one week,1 to 2 times per month.  You will have an on-call phone and will dispatch the technicians to qualified emergencies.  An on-call stipend is provided.
  

Qualifications:
 - Certification or training in water damage restoration is a plus.
 
- Bilingual in English and Spanish, not required but is a plus.
 
- Minimum of 2 years of experience in the restoration industry, with specific experience in water damage mitigation and remediation project coordination highly desirable.
- Experience with efficient scheduling of field technicians within a calendar-based software.
 
- Strong knowledge of water damage restoration techniques, equipment, and industry best practices.
 
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients, homeowners, and team members.
 
- Empathy.  You are working with homeowners and tenants who are dealing with an emergency in their home.
 
- Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
 
- Proficiency in computer applications, specifically DASH.
Benefits:
- Competitive hourly rate based on experience.
 
- Comprehensive benefits package, including medical and vision coverage along with AFLAC programs.
 
- Paid time off and holidays to include your birthday.
 
- 401(k) with weekly 4% Safe Harbor matching.
 
- Supportive work environment with a focus on teamwork and collaboration.
 
- Opportunities to advance within a growing organization.
Join Our Team:
If you are ready to make a difference in the lives of individuals and businesses affected by water damage incidents, we invite you to apply for the Water Damage Coordinator position at Flood Pro. Join us in providing compassionate and efficient restoration services to communities in need. Apply now and become a valuable member of our dedicated team!
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