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Customer Service Project Coordinator Jobs (NOW HIRING)

EC Ruff Marine

Project Coordinator

Pompano Beach, FL

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

EC Ruff Marine

Project Coordinator

Pompano Beach, FL

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

9Wood

Project Coordinator

Springfield, OR · On-site

$20.51 - $23.06/hr

... customer service, project management, and production teams. We are building a stronger position in ... Project Coordinator responsibilities include: * Receive and process project correspondence from ...

Linde

Customer Service Project Manager

Ontario, CA

$90K - $110K/yr

This position coordinates and plays a lead role for Project Managing activities associated with ... This position reports to a local Customer Service Installation Superintendent but may supervise the ...

pmsi

Rental Project Coordination Manager

Marysville, WA · On-site

$80K - $90K/yr

Establish escalation protocols and resolve complex coordination issues impacting service, project execution, customer satisfaction, or operational performance. * Required Qualifications: * Education:

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Customer Service Project Coordinator information

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How much do customer service project coordinator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer service project coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator, and why are they important?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

What is the role of a customer service coordinator?

A customer service project coordinator manages communication between customers and the company, ensuring customer needs are addressed and service goals are met. They often coordinate with teams, track service metrics, and use tools like CRM software to improve customer satisfaction and support project objectives.

What does a project services coordinator do?

A project services coordinator manages and supports the planning, execution, and completion of projects within an organization. They coordinate between teams, track project timelines, and ensure deliverables meet quality standards, often using project management tools like MS Project or Asana. Strong communication, organization skills, and knowledge of project methodologies are essential for this role.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

How much is the salary of a project coordinator?

The salary of a Customer Service Project Coordinator typically ranges from $45,000 to $65,000 annually, depending on experience, location, and industry. Entry-level coordinators may earn less, while those with specialized skills or certifications can earn higher salaries.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.
What cities are hiring for Customer Service Project Coordinator jobs? Cities with the most Customer Service Project Coordinator job openings:
What are the most commonly searched types of Customer Service Project jobs? The most popular types of Customer Service Project jobs are:
What states have the most Customer Service Project Coordinator jobs? States with the most job openings for Customer Service Project Coordinator jobs include:
Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 51% Full Time, 8% Part Time, and 33% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Service Project Coordinator

Service Project Coordinator

ABEC Inc

Bethlehem, PA

Other

Posted 3 days ago

Job description

Description

Position Summary:

The Service Project Coordinator attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.


Responsibilities:

  • Manage all parts orders
  • Receive in-coming parts and service calls.
  • Research component specific issues. 
  • Quote part pricing in accordance with ABEC, Inc. policy.
  • Complete parts orders.
  • Ensure on-time delivery of parts orders. 
  • Update and maintain all parts listings.
  • Assist Project Manager with Service Department project issues
  • Recommend improvements to the current system.
  • Support research for new project pricing and quotes.
  • Verify compliance with company procedures.
  • Maintain safe working environment.
  • Comply with all safety requirements and standards.
  • Execute other tasks as assigned
  • Ability to travel when required

Requirements

  • High School Diploma or equivalent
  • 2 years in customer service or manufacturing
  • Knowledge or experience with ABEC's database, parts system, and company procedures
  • Strong detail orientation and excellent communication/listening skills
  • Schedule flexibility
  • Knowledge of Microsoft Office Word, Excel and Outlook
  • General office practices and procedures
  • Understand and carry out oral and written directions independently
  • Ability to build rapport while identifying customers' needs
ABEC logo

About ABEC

Sourced by ZipRecruiter

Industry

Industrial automation equipment manufacturing

Company size

201 - 500 Employees

Headquarters location

Bethlehem, PA, US

Year founded

1974

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