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Customer Service Project Coordinator Jobs (NOW HIRING)

EC Ruff Marine

Project Coordinator

Pompano Beach, FL

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

EC Ruff Marine

Project Coordinator

Pompano Beach, FL

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

Supercolor

Customer Service Project Manager

Las Vegas, NV

$78K - $100K/yr

This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough ...

The Icee Company

Project Coordinator

La Vergne, TN

$19.50 - $21/hr

Project Coordinator Work Schedule: Monday - Friday, 8am-5pm Pay from: $19.50 -$21.00 hourly (based ... Receives customer requirements for scheduled work. * Coordinate projects through internal service ...

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How much do customer service project coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service project coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

Is a customer service project coordinator a high paying job?

Customer Service Project Coordinators typically earn average salaries that are moderate compared to other management roles, with pay varying based on experience, industry, and location. While some positions offer competitive compensation, it is generally not considered a high-paying job without additional seniority or specialized skills. Certifications in project management or customer service can enhance earning potential.

What cities are hiring for Customer Service Project Coordinator jobs?

Cities with the most Customer Service Project Coordinator job openings:

What are the most commonly searched types of Customer Service Project jobs?

The most popular types of Customer Service Project jobs are:

What states have the most Customer Service Project Coordinator jobs?

States with the most job openings for Customer Service Project Coordinator jobs include:

Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service/Project Coordinator

AlphaGraphics

Portsmouth, NH • On-site

$18 - $21/hr

Other

Posted 10 days ago

Job description

Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Training & development

The Customer Service Representative plays a critical role in the day-to-day administrative operations of AlphaGraphics as well as acting as a trusted advisor, selling the products and services of the company to our valued clients. Our company's success depends on our ability to meet our client's challenges head-on, then solve them quickly and professionally.
About the Company
AlphaGraphics is the leading provider of Print, Signs, Visual Marketing, Design Services, and Promotional Products for area businesses, as well as the duplication of Architectural Drawings and Plans for the construction industry. AlphaGraphics has been a staple in the Seacoast area community for over 20 years.
Position Summary
The Customer Service Representative is responsible for evaluating client product needs, presenting appropriate solutions, cross-selling the various services and products of the company, and daily administrative tasks. The position requires client relationship management, estimating, and client interaction. This is a fast-paced role, the ideal candidate will be someone who thrives in a busy, active environment.
Primary Responsibilities:
Client Consultation
Consult with the existing customer base, new prospective customers and walk-in customers to determine their print, marketing, and sign needs and recommend appropriate solutions.
Product Estimation
Provide product estimates for clients after consultation
Coordinate delivery / production of products with production or outside vendors as appropriate
Manage client expectations, schedules, and prices as needed
Prepare accurate invoices following established process guidelines
Administrative
Update and manage customer account notes and information
Manage customer invoicing
Manage register/cash and payments
Generate daily and monthly closeout reports
Fulfill shipping orders via UPS and FedEx
Maintain organization of customer files & digital/physical workspace.
Communication
As the customer's advocate, communicate needs within the company to insure excellent customer service and product quality
Promptly advise supervisor of any potential client issues which might require assistance or attention
Qualifications
The ideal candidate is a well-organized customer service professional with experience successfully selling in a business environment. Experience in print, marketing, promotional items, or signs is greatly preferred but not required. The candidate believes in providing top notch customer service and is a self-starter with a proactive, solution-oriented approach to handling client needs and daily challenges.
Additional Requirements
High School Diploma or equivalent
Experience with Microsoft Office
Experience in sales and/or customer service within a fast-paced environment
Team member with collaborative style who knows how to foster success in others
Capable of juggling multiple priorities and operating with a calm sense of urgency
Positive "can do" attitude (this is critical!)
Additional Skills and Abilities -- Desired (Advantageous, but not required):
College degree
Familiarity with current print and copy technology (highly desirable)
Working knowledge of computer technology and a familiarity with the Adobe Creative Cloud Suite
Experience in business-to-business, retail, and/or manufacturing setting
Workplace Requirements:
Driver's license and access to vehicle
Ability to lift 40 lbs
Compensation: $18.00 - $21.00 per hour
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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