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Customer Service Project Coordinator Jobs (NOW HIRING)

SpeedPro Apex

Customer Service Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

We are looking for a dedicated Customer Service & Project Coordinator who genuinely loves helping clients and bringing order to complex projects. Role Summary As a Customer Service & Project ...

SpeedPro

Customer Service & Project Coordinator

Apex, NC · On-site

$13.75 - $18/hr

Role Summary As a Customer Service & Project Coordinator , you are the welcoming face and voice of SpeedPro Apex. You will serve as the primary link between our clients and our production team ...

ABEC Inc

Service Project Coordinator

Bethlehem, PA · On-site

The Service Project Coordinator attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare ...

EC Ruff Marine

Project Coordinator

Pompano Beach, FL · On-site

$18/hr

  • Retirement

  • PTO

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

LARSON CANDO INC

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

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How much do customer service project coordinator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service project coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

Is a customer service project coordinator a high paying job?

Customer Service Project Coordinators typically earn average salaries that are moderate compared to other management roles, with pay varying based on experience, industry, and location. While some positions offer competitive compensation, it is generally not considered a high-paying job without additional seniority or specialized skills. Certifications in project management or customer service can enhance earning potential.

What cities are hiring for Customer Service Project Coordinator jobs?

Cities with the most Customer Service Project Coordinator job openings:

What are the most commonly searched types of Customer Service Project jobs?

The most popular types of Customer Service Project jobs are:

What states have the most Customer Service Project Coordinator jobs?

States with the most job openings for Customer Service Project Coordinator jobs include:

Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service Project Coordinator

SpeedPro Apex

Apex, NC • On-site

$13.75 - $18/hr

Other

Posted 18 days ago

Job description

About SpeedPro Apex

At SpeedPro Apex, we bring visual ideas to life. As part of a premier national network of wide-format graphics studios, we specialize in high-impact trade show displays, wall murals, vehicle wraps, retail graphics, and custom business signage.

We pride ourselves on precision craftsmanship, cutting-edge technology, and—above all—an incredible customer experience. We are looking for a dedicated Customer Service & Project Coordinator who genuinely loves helping clients and bringing order to complex projects.

Role Summary

As a Customer Service & Project Coordinator, you are the welcoming face and voice of SpeedPro Apex. You will serve as the primary link between our clients and our production team—listening to client needs, guiding them toward the right materials and solutions, and managing their orders from initial inquiry to final pickup or delivery.

The ideal candidate is an empathetic communicator, a natural problem-solver, and a master multi-tasker who takes pride in making every client interaction smooth, clear, and positive.

Key Responsibilities

Client Service & Consultation

Frontline Client Care: Respond promptly, warmly, and professionally to incoming customer inquiries via phone, email, and front-desk walk-ins.

Consultative Guidance: Work closely with clients to understand their vision, educate them on substrate options (vinyl, acrylic, banners, etc.), and recommend the best products for their budget and timeline.

Relationship Building: Build lasting trust with existing account holders, ensuring they feel supported, valued, and eager to work with us again.

Estimating & Order Entry: Calculate job costs, generate precise quotes, and accurately enter detailed specifications into our studio system.

Project Coordination & Production Support

Workflow Management: Partner closely with the production and design teams to ensure project specs are clear, proofs are approved, and deadlines are met.

Job Tracking & Updates: Maintain detailed project notes in our CRM platform and keep clients proactively updated on their order status.

Logistics & Vendor Care: Coordinate specialized vendors when needed, process outbound shipping with various carriers, and notify clients when orders are ready for pickup.

Community Engagement: Represent SpeedPro positively by occasionally attending local business networking events to stay connected with our community.

Qualifications & Skills

Requirements

Experience: 2+ years in a dedicated customer service, account management, or office coordination role.

Communication: Exceptional verbal and written communication skills with a natural ability to connect with people and diffuse project stress.

Detail-Oriented & Math Skills: Comfortable with basic math and measurements (pricing calculations, dimensions, square footage).

Software Proficiency: Computer-savvy with proficiency in Microsoft Office, fast data entry, and comfort navigating job-tracking/CRM systems.

Organization: Top-notch time management skills with the ability to prioritize tasks seamlessly in a busy shop environment.

Education: High School Diploma or equivalent required.

Nice-to-Haves

Prior experience in a print shop, sign studio, or graphic design environment.

Basic familiarity with Adobe Creative Cloud (especially Adobe Illustrator) for quick file reviews or proofing.

Work Environment & Hours

Location: In-studio role at our Apex, NC location.

Schedule: Standard schedule is Monday through Friday, 8:30 AM to 5:00 PM (no weekends).

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