ZipRecruiter

Log In

1

Customer Service Project Coordinator Jobs in Washington

Red River

Project Coordinator

Chantilly, VA · On-site

The Project Coordinator supports Red River's Professional Services Project Management Office by independently managing low-complexity customer projects while supporting operational workflows that ...

CWPS

Project Coordinator

Chantilly, VA · On-site

The Project Coordinator supports Red River's Professional Services Project Management Office by independently managing low-complexity customer projects while supporting operational workflows that ...

Royal Restoration Inc.

Project Coordinator

Lorton, VA · On-site

$42K - $62K/yr

We are seeking an experienced Project Coordinator with strong TPA/SLA workflow experience to ... Excellent written and verbal communication, with high customer service standards * Strong attention ...

AIR Control Concepts

Project Coordinator

Elkridge, MD · On-site

$60K - $65K/yr

Project Coordinator Job Location : Elkridge MD Operating Company: Hobbs & Associates FLSA Status ... Must be detailed and customer service oriented along with having excellent organizational skills.

AIR Control Concepts

Project Coordinator

Elkridge, MD · On-site

$60K - $65K/yr

Project Coordinator Job Location : Elkridge MD Operating Company: Hobbs & Associates FLSA Status ... Must be detailed and customer service oriented along with having excellent organizational skills.

Perfecta Federal

Project Coordinator

Springfield, VA · On-site

Ultimately, a top-notch Project Coordinator should have strong communication and customer service skills. Duties and Responsibilities: * Become the subject matter expert on Perfecta's suite of ...

Aston Carter

Project Coordinator

Jessup, MD · On-site

$35/hr

Answer customer questions promptly and professionally, providing detailed information about ... service. The company is an equal opportunity employer and will consider all applications without ...

DSI Tech

Project Coordinator

Ashburn, VA · On-site

$70K - $80K/yr

The Project Coordinator will play a crucial role in coordinating and completing assigned network ... on customer service. * Proactive problem-solving ability, with strong analytical and decision ...

DSI Tech

Project Coordinator

Ashburn, VA · On-site

$70K - $80K/yr

The Project Coordinator will play a crucial role in coordinating and completing assigned network ... on customer service. * Proactive problem-solving ability, with strong analytical and decision ...

otelier.io

Project Coordinator

Bethesda, MD · On-site

The Implementation Project Coordinator will be a valued member of the Onboarding team and support customer technical implementation projects for Otelier products. The Implementation Project ...

next page

Showing results 1-20

All JobsCustomer Service Project JobsCustomer Service Project Coordinator JobsCustomer Service Project Coordinator Jobs in Washington

Customer Service Project Coordinator information

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

Is a customer service project coordinator a high paying job?

Customer Service Project Coordinators typically earn average salaries that are moderate compared to other management roles, with pay varying based on experience, industry, and location. While some positions offer competitive compensation, it is generally not considered a high-paying job without additional seniority or specialized skills. Certifications in project management or customer service can enhance earning potential.

What are the most commonly searched types of Customer Service Project jobs in Washington?

The most popular types of Customer Service Project jobs in Washington are:

What cities in Washington are hiring for Customer Service Project Coordinator jobs?

Cities in Washington with the most Customer Service Project Coordinator job openings:

Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Project Coordinator

Kelly Generator & Equipment Inc

Owings, MD • On-site

Full-time

Re-posted 3 days ago

Job description

Description:


DUTIES/RESPONSIBILITIES:

Our Service Department is growing and we are adding a Service Project Coordinator to our fast-paced Start-up and Warranty team! If you like collaborating with your co-workers and coordinating with customers, our Service Project Coordinator role may be for you!

  • Facilitate a high volume of warranty, new unit start-ups and all national account projects
  • Coordinate follow-ups, registrations, and invoicing on warranty and start-ups
  • Act as point of contact between departments, contractors, and other representatives
  • Dispatch technicians
  • Participate in “on-call” rotation.
  • File warranty claims
  • Support Service and Sales Departments as needed
  • Other duties as assigned

REQUIREMENTS:

  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong interpersonal and customer service skills
  • Ability to prioritize tasks
  • Proficient in using Outlook
  • CRM experience

EDUCATION AND EXPERIENCE:

  • High School diploma required
  • 1-3 years project coordination experience

PHYSICAL REQUIRMENTS:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at a time.






Requirements: