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Customer Service Project Coordinator Jobs in Georgia

trimarkusa

Project Coordinator

Albany, GA

The Project Coordinator reports to the Supervisor, Project Coordinators * Located in Albany, GA or ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Knoxville, TN · On-site

The Project Coordinator reports to the Supervisor, Project Coordinators * Located in Albany, GA or ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Albany, GA · Hybrid

The Project Coordinator reports to the Project Coordinator Manager * Located in Albany, GA or ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Albany, GA · Hybrid

The Project Coordinator reports to the Project Coordinator Manager * Located in Albany, GA or ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Winston Salem, NC · Hybrid

The Project Coordinator reports to the Project Coordinator Manager * Located in Albany, GA or ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

TriMark

Project Coordinator

Albany, GA · On-site

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Project Coordinator reports to the Project Coordinator Manager * Located in Albany, GA or ...

TSP

Project Coordinator (Onsite)

Atlanta, GA · On-site

$26/hr

Atlanta, Georgia - 2026-08-17 As a Professional Services Project Coordinator (PC), you are an integral part of the Customer Experience (CX) team, focusing on the most critical phase of the customer ...

CCU, LLC

Project Coordinator

Atlanta, GA · On-site

$52K - $65K/yr

About the Project Coordinator position We are looking for an experienced Project Coordinator to ... Interact with customers to identify and define project requirements, scope and objectives * Oversee ...

CCU, LLC

Project Coordinator

Atlanta, GA

$52K - $65K/yr

About the Project Coordinator position We are looking for an experienced Project Coordinator to ... Interact with customers to identify and define project requirements, scope and objectives * Oversee ...

RemX

Be Seen First

Project Coordinator

Atlanta, GA · On-site

$26 - $27/hr

Support customer implementations and manage project timelines, deliverables, and dependencies ... Coordinator We Offer You: * Competitive pay * Paid weekly (Direct Deposit or ATM Debit Card ...

RELEX Solutions

Project Coordinator

Atlanta, GA · On-site

... customers. • Process-oriented mindset with willingness to challenge the status quo. Preferred : • 1-3 years in project coordination/PMO roles, ideally in SaaS or tech services; experience in ...

EPS

Project Coordinator

Fayetteville, GA · On-site

Customer & Stakeholder Management * Coordinate with clients to obtain purchase orders, billing ... service, national origin, age or any other characteristics protected by state or federal laws. EPS ...

EPS

Project Coordinator

Fayetteville, GA · On-site

Customer & Stakeholder Management * Coordinate with clients to obtain purchase orders, billing ... military service, national origin, a ge or any other chara ct eristics prote ct ed by state or ...

Epitec

Project Coordinator 1

Alpharetta, GA · On-site

$24 - $26/hr

Project Coordinator Location : Alpharetta, Georgia Details : 12-month contract with ongoing need ... Customer Service, and project teams. * Support project reporting activities, status updates ...

Millerknoll

Client Service Project Manager

Atlanta, GA · On-site

$78K - $100K/yr

This role combines customer service excellence with project coordination responsibilities, ensuring accurate order processing, timely communication, adherence to project timelines, and successful ...

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Customer Service Project Coordinator information

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

Is a customer service project coordinator a high paying job?

Customer Service Project Coordinators typically earn average salaries that are moderate compared to other management roles, with pay varying based on experience, industry, and location. While some positions offer competitive compensation, it is generally not considered a high-paying job without additional seniority or specialized skills. Certifications in project management or customer service can enhance earning potential.

What are the most commonly searched types of Customer Service Project jobs in Georgia?

The most popular types of Customer Service Project jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Project Coordinator jobs?

Cities in Georgia with the most Customer Service Project Coordinator job openings:

Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Project Coordinator

trimarkusa

Albany, GA

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

  • The Project Coordinator reports to the Supervisor, Project Coordinators
  • Located in Albany, GA or Knoxville, TN or Winston-Salem, NC
  • Full-Time
  • Hybrid

The Project Coordinator plays a crucial role in facilitating the smooth execution of client projects by handling all logistics and administrative tasks. This role supports the project management team in coordinating project phases, ensuring accuracy in documentation, and maintaining effective communication with contractors, vendors, and clients.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Project Coordination:

  • Coordinate projects through all phases, including initial set-up, purchasing, customer communication, shipment of products, and project reconciliation.
  • Import or input order information into the database/ERP system and verify accuracy against quotes and plans.
  • Initiate and track purchase orders with manufacturers in accordance with project specifications.
  • Input change orders and returns and notify relevant stakeholders of any delays.

Administrative Support:

  • Organize and maintain a project filing system to ensure easy access to project documentation.
  • Participate in project status meetings, providing detailed updates on assigned projects.
  • Assist in resolving operational problems and identifying opportunities for process improvement.
  • Provide support to other Project Coordinators as needed to manage schedule conflicts.

Customer Service:

  • Serve as a point of contact for customers, vendors, and service agencies on warranty claims and project inquiries.
  • Create, print, and distribute service manuals and spec books as required.
  • Assist customers at the front counter and answer general phone inquiries as backup support.

Miscellaneous Tasks:

  • Reconcile cash drawer and complete bank deposits daily.
  • Scan receiving documents for the warehouse to maintain accurate records.
  • Perform other duties as assigned.

COMPETENCIES:

  • Superior customer service attitude with a commitment to excellence.
  • High attention to detail and ability to prioritize tasks effectively.
  • Proficiency in MS Word, Excel, Outlook, and operating systems.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and organizational abilities.
  • Self-motivated with a strong work ethic.
  • Proficient in AQ and product knowledge.

QUALIFICATIONS & EXPERIENCE:

  • High School Diploma or GED, or equivalent military or practical experience.
  • 1 – 2 years of experience in an administrative or coordinator role.
  • Experience in the construction industry preferred; foodservice industry experience is a plus.
  • Ability to successfully pass a background check post offer acceptance.

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