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Customer Service Project Manager Jobs in Georgia

Barco

Customer Services Project Manager

Duluth, GA · On-site

$75K - $96K/yr

The Customer Services Project Manager will oversee the execution of customer projects, lead cross ... Coordinate with engineering, logistics, sales, service, marketing, content team, product and ...

Barco

Customer Services Project Manager

North Metro, GA · On-site

$75K - $96K/yr

Overview The mission of our Customer Project Management Office (PMO) is to ensure seamless ... Coordinate with engineering, logistics, sales, service, marketing, content team, product and ...

Barco

Customer Services Project Manager

North Metro, GA · On-site

$75K - $96K/yr

Overview The mission of our Customer Project Management Office (PMO) is to ensure seamless ... Coordinate with engineering, logistics, sales, service, marketing, content team, product and ...

Ladder

Service Manager with Sack Company

Norcross, GA · On-site

$50 - $60/hr

... projects from planning through completion, ensuring reliability, performance, and customer ... • Develop and manage service project schedules and work plans, identifying manpower ...

Copeland

Project Manager

Kennesaw, GA · On-site

In this role, you will support food retail customers with a primary focus on controls, monitoring, commissioning, and field service-driven project execution. The PMI manages projects from intake ...

Copeland

Project Manager

Kennesaw, GA · Hybrid

The ProjectManager I (PMI)is responsible forcoordinating and executing small to mid-size technical ... Services organization.In this role, you willsupport food retail customers with a primary focus on ...

Sidel

Project Manager Services

Norcross, GA

* Translate customer needs, develop, present, and execute Services projects. * Evaluate technical ... Manage project crisis and plan for a course of action in conjunction with all project actors.

Sidel

Project Manager Services

Norcross, GA · On-site

* Translate customer needs, develop, present, and execute Services projects. * Evaluate technical ... Manage project crisis and plan for a course of action in conjunction with all project actors.

Sidel Group

Project Manager Services

Norcross, GA

* Translate customer needs, develop, present, and execute Services projects. * Evaluate technical ... Manage project crisis and plan for a course of action in conjunction with all project actors.

Smarsh

Technical Project Manager

Atlanta, GA · On-site

$110K - $125K/yr

Summary The Technical Project Manager will successfully deliver a variety of operational Support and Managed Services projects to both internal and external customers of Smarsh's compliance archiving ...

Smarsh

Technical Project Manager

Atlanta, GA · On-site

Summary The Technical Project Manager will successfully deliver a variety of operational Support and Managed Services projects to both internal and external customers of Smarsh's compliance archiving ...

T D Williamson

Services Project Manager II

Conyers, GA · On-site

Overview Responsible for ensuring services projects and customers are managed in a highly professional and customer-focused way in compliance with customer requirements and T.D. Williamson (TDW ...

Utility Associates, Inc.

Be Seen First

Project Manager

Atlanta, GA · On-site

$79K - $85K/yr

Monitoring/Controlling · Design and control project kick-off process and ensure customer ... and services, is preferred. · Experience in strategic planning, risk management, or change ...

PMO Partners, LLC

Project Manager

Alpharetta, GA · On-site

Demonstrated ability to independently manage mid‑sized to large IT projects. * Experience within commercial insurance or financial services environments preferred. * Proven experience delivering ...

StandardAero

Customer Project Manager, Airframe

Augusta, GA · On-site

$71K - $91K/yr

Customer Project Manager Build An Aviation Career You're Proud Of! Take charge of our day-to-day ... In this role, you will manage the service and delivery for multiple clients and multiple corporate ...

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Showing results 1-20

All JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Georgia

Customer Service Project Manager information

See Georgia salary details

$30.8K

$76.8K

$96.3K

How much do customer service project manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer service project manager in Georgia is $76,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $88,200.00 per year, depending on experience, location, and employer.

What does a customer project manager do?

A customer service project manager oversees the planning, execution, and completion of customer-related projects, ensuring they meet client needs and organizational goals. They coordinate between teams, manage timelines and budgets, and use tools like CRM software to track progress. Strong communication, problem-solving skills, and industry certifications are often required for this role.

How does a Customer Service Project Manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

Is being a Customer Service Project Manager stressful?

Customer Service Project Managers often face stress due to managing multiple projects, meeting deadlines, and handling client expectations. The role requires strong organizational skills, communication, and problem-solving abilities to navigate high-pressure situations effectively.

What does a Customer Service Project Manager do?

A Customer Service Project Manager oversees projects aimed at improving customer service operations within an organization. They coordinate teams, set project goals, manage timelines, and ensure that customer service initiatives are delivered successfully. Their responsibilities often include analyzing customer feedback, implementing process improvements, and working closely with stakeholders to enhance the customer experience. By bridging the gap between customer service teams and upper management, they help ensure that customer service projects align with organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications or advanced degrees.

What jobs pay $2000 a day?

In the context of a Customer Service Project Manager, high daily earnings of $2000 are typically associated with senior or specialized roles, often requiring extensive experience, certifications, and leadership skills. Such compensation may be found in consulting, executive management, or contract-based positions in industries like technology, finance, or healthcare. These roles often involve project oversight, strategic planning, and high-level client interaction, with pay rates reflecting the complexity and responsibility of the work.

What are the key skills and qualifications needed to thrive as a Customer Service Project Manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What are popular job titles related to Customer Service Project Manager jobs in Georgia? For Customer Service Project Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Project Manager jobs in Georgia look for? The top searched job categories for Customer Service Project Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Project Manager jobs? Cities in Georgia with the most Customer Service Project Manager job openings:
Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Georgia as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $76,778 per year, or $36.9 per hour.
Customer Services Project Manager

Customer Services Project Manager

Barco

Duluth, GA • On-site

$75K - $96K/yr

Full-time

Posted 5 days ago

Key responsibilities

  • Serve as the primary point of contact for a portfolio of cinema customers, understanding their needs and ensuring their vision is realized.

  • Coordinate with cross-functional teams to deliver projection system rollouts and HDR solution implementations.

  • Define project scope, develop detailed plans, mitigate risks, and track progress to ensure on-time and on-budget delivery.

Job description

Job Summary:
Barco is focused on ensuring seamless coordination and delivery of projects to exceed customer expectations. The Customer Services Project Manager will oversee the execution of customer projects, lead cross-functional teams, and ensure timely delivery and quality outcomes while building lasting partnerships with stakeholders.
Responsibilities:
• Be the Voice of the Customer: Serve as the primary point of contact for a portfolio of cinema customers, understanding their unique needs and ensuring their vision is realized
• Lead Cross-Functional Teams: Coordinate with engineering, logistics, sales, service, marketing, content team, product and support teams to deliver seamless projection system rollouts and HDR solution implementations
• Deliver with Precision: Define project scope, develop detailed plans, mitigate risks like a pro and track progress to ensure on-time, on-budget delivery
• Build Lasting Partnerships: Develop trusted relationships with key stakeholders, from technical managers to C-level executives in the cinema industry
• Communicate Transparently: Provide regular updates on project milestones, risks, and outcomes to both customer and internal teams
• Drive Continuous Improvement: Analyse project performance and customer feedback to identify opportunities for innovation and service excellence
• Conduct periodic site visits to better understand and enhance the customer experience
Qualifications:
Required:
• 5–7 years in project management, ideally in cinema technology, AV systems, or entertainment tech
• Strong ability to lead diverse teams and drive accountability across departments
• A passion for delivering tailored, high-impact solutions that enhance the cinema experience
• Excellent at presenting, listening, and influencing across all levels of an organization
• Comfortable working with cloud-based project management tools and Excel; familiarity with projection systems is a plus
• The right attitude matters most
• Ability to lift, carry, or position equipment or components (typically up to 50 lbs)
• Travel by flight and / car. Ability to conduct on-site customer meetings, product demos or support activities
• Ability to walk, bend, reach, and move between office, lab, areas as needed
• Ability to connect, unplug, handle, or manipulate cables, small parts, or handle equipment
• Regular business hours apply; however, occasional overtime or adjusted work hours may be required
• Must comply with all environmental, health, safety, and security protocols
Company:
Barco is a technology company designing and developing visualization products for a variety of selected professional markets. Founded in 1934, the company is headquartered in Kortrijk, BEL, with a team of 1001-5000 employees. The company is currently Late Stage.

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