Customer Service Manager
Savannah, GA · On-site
The Customer Service Manager is responsible for leading and directing the day-to-day Customer ... in project management, ability to read and comprehend general business documents, professional ...
Customer Service Manager
Savannah, GA · On-site
The Customer Service Manager is responsible for leading and directing the day-to-day Customer ... in project management, ability to read and comprehend general business documents, professional ...
Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners. * Monitor project progress and proactively manage risks, issues, and ...
Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners. * Monitor project progress and proactively manage risks, issues, and ...
Project Manager
Loganville, GA · On-site
$90K - $120K/yr
Customer service skills. * Ability to work independently * manage multiple concurrent projects ... Solid documentation * Organizational * time-management skills. * Collaborative mindset ...
New
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Project Manager
Loganville, GA · On-site
$90K - $120K/yr
Customer service skills. * Ability to work independently * manage multiple concurrent projects ... Solid documentation * Organizational * time-management skills. * Collaborative mindset ...
New
Project Manager
Loganville, GA · On-site
$90K - $120K/yr
Customer service skills. * Ability to work independently * manage multiple concurrent projects ... Solid documentation * Organizational * time-management skills. * Collaborative mindset ...
New
Quick apply
Project Manager
Loganville, GA · On-site
$90K - $120K/yr
Customer service skills. * Ability to work independently * manage multiple concurrent projects ... Solid documentation * Organizational * time-management skills. * Collaborative mindset ...
New
The primary duty of the Corporate Software Project Manager for Managed Services will be to perform ... service model is highly desirable. * A solid understanding of the Software Development Life Cycle ...
The primary duty of the Corporate Software Project Manager for Managed Services will be to perform ... service model is highly desirable. * A solid understanding of the Software Development Life Cycle ...
... customers and employees and who leads by example. Required Qualifications * 3+ years of experience supervising industrial cleaning or environmental service projects. * Previous experience managing ...
Quick apply
... customers and employees and who leads by example. Required Qualifications * 3+ years of experience supervising industrial cleaning or environmental service projects. * Previous experience managing ...
The primary duty of the Corporate Software Project Manager for Managed Services will be to perform ... service model is highly desirable. * A solid understanding of the Software Development Life Cycle ...
The primary duty of the Corporate Software Project Manager for Managed Services will be to perform ... service model is highly desirable. * A solid understanding of the Software Development Life Cycle ...
Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners. * Monitor project progress and proactively manage risks, issues, and ...
Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners. * Monitor project progress and proactively manage risks, issues, and ...
The primary duty of the Corporate Software Project Manager for Managed Services will be to perform ... service model is highly desirable. * A solid understanding of the Software Development Life Cycle ...
Quick apply
The primary duty of the Corporate Software Project Manager for Managed Services will be to perform ... service model is highly desirable. * A solid understanding of the Software Development Life Cycle ...
Project Manager
Austell, GA · On-site
This project manager will oversee end-to-end execution of power generation projects including ... Strong customer service orientation with sense of urgency and ownership * Experience with ...
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Project Manager
Austell, GA · On-site
This project manager will oversee end-to-end execution of power generation projects including ... Strong customer service orientation with sense of urgency and ownership * Experience with ...
... and customer satisfaction of the projects assigned. The role of the Project Manager is to plan ... Select and procure the services of Electrical Contractors for installation. Required Knowledge ...
... and customer satisfaction of the projects assigned. The role of the Project Manager is to plan ... Select and procure the services of Electrical Contractors for installation. Required Knowledge ...
Project Manager
Acworth, GA · On-site
$70K/yr
... customer service. We are seeking an experienced Project Manager to lead projects from pre-construction through closeout while maintaining strong client relationships, driving profitability, and ...
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Project Manager
Acworth, GA · On-site
$70K/yr
... customer service. We are seeking an experienced Project Manager to lead projects from pre-construction through closeout while maintaining strong client relationships, driving profitability, and ...
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Quick apply
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Alpharetta, GA · On-site
... procure the services of Electrical Contractors for installation. Required Knowledge/Skills ... Must be external customer-facing experience. · Ability to manage multiple projects simultaneously ...
Quick apply
Project Manager
Alpharetta, GA · On-site
... procure the services of Electrical Contractors for installation. Required Knowledge/Skills ... Must be external customer-facing experience. · Ability to manage multiple projects simultaneously ...
Project Manager
Alpharetta, GA · On-site
... procure the services of Electrical Contractors for installation. Required Knowledge/Skills ... Must be external customer-facing experience. • Ability to manage multiple projects simultaneously ...
Project Manager
Alpharetta, GA · On-site
... procure the services of Electrical Contractors for installation. Required Knowledge/Skills ... Must be external customer-facing experience. • Ability to manage multiple projects simultaneously ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Project Manager
Austell, GA · On-site
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Quick apply
As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...
Customer Service Project Manager information
See Georgia salary details
$30.8K - $36.8K
2% of jobs
$36.8K - $42.7K
3% of jobs
$42.7K - $48.7K
2% of jobs
$48.7K - $54.6K
3% of jobs
$54.6K - $60.6K
1% of jobs
$60.6K - $66.5K
6% of jobs
$68.8K is the 25th percentile. Wages below this are outliers.
$66.5K - $72.5K
18% of jobs
The median wage is $77.6K / yr.
$72.5K - $78.4K
16% of jobs
$78.4K - $84.4K
16% of jobs
$86.9K is the 75th percentile. Wages above this are outliers.
$84.4K - $90.3K
16% of jobs
$90.3K - $96.3K
16% of jobs
$30.8K
$76.8K
$96.3K
How much do customer service project manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for customer service project manager in Georgia is $76,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $88,200.00 per year, depending on experience, location, and employer.
How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?
Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.
What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?
A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What is the difference between Customer Service Project Manager vs Customer Support Specialist?
| Aspect | Customer Service Project Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires project management certifications (e.g., PMP), relevant experience in customer service | Usually requires customer service training or certifications, high school diploma or equivalent |
| Work Environment | Manages projects across teams, coordinates resources, and oversees customer service initiatives | Provides direct support to customers via calls, emails, or chat |
| Employer & Industry Usage | Used in industries like tech, retail, and service sectors to improve customer experience | Common in call centers, retail, and service industries for daily customer interactions |
The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.
What does a customer service project manager do?
A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.
What are the most commonly searched types of Customer Service Project jobs in Georgia?
The most popular types of Customer Service Project jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Project Manager jobs?
Cities in Georgia with the most Customer Service Project Manager job openings:
Sheltair Aviation rating
6.3
Based on 5 frontline employees who took The Breakroom Quiz
40th of 67 rated aviation services
Job description
Job Description: The Customer Service Manager is responsible for leading and directing the day-to-day Customer service operation and the Customer service personnel.
Duties include, but are not limited to the following:
Qualifications: To be considered for this position, an individual must have a minimum of three years of aviation experience and one year of supervisory experience. Other qualities include but are not limited to: strong interpersonal management skills, effective time management, experience in project management, ability to read and comprehend general business documents, professional reports, technical procedures or government regulations, and the ability to effectively present information and respond to questions from department managers, co-workers, customers and the general public
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications, and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis or race, color, religion, sex, national origin, age, disability or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Duties include, but are not limited to the following:
- Maintain company issued service standards, safety standards and security procedures
- Perform daily Customer Service tasks
- Perform reviews, evaluations, or disciplinary action for members of the customer service team
- Assist in hiring process
- Facilitate monthly customer service staff meetings
- Telephone requests and questions
- Handle Customer Service requests and follow up to ensure customer satisfaction
- Provide general assistance and advice to customers
- Oversee and review point of sale billing for fuel and/or other services or products
- Relationship building with customers, both internal and external
- Lead the day-to-day inside operation and provide guidance for the customer service team
- Work with line staff and line manager to ensure a premium customer service experience both inside and outside
- Disseminate information to customer service team
- Regularly communicate with customers and with all internal departments to ensure customer service standards are met and exceeded when possible
- Identify and contact potential customers. Explore new and creative ways to capitalize on capturing new customers
- Handle customer complaints and/or objectives on services and provide follow up. Document all communication with customers
- Identify and solve problems in early stages and look for ways to prevent problems when able. Communicate issues to management team quickly when necessary.
- Achieve, sustain and exceed performance numbers set by management (i.e. AIN survey, Pro Pilot Survey, and yearly budget). Look for ways to minimize costs and maximize sales.
Qualifications: To be considered for this position, an individual must have a minimum of three years of aviation experience and one year of supervisory experience. Other qualities include but are not limited to: strong interpersonal management skills, effective time management, experience in project management, ability to read and comprehend general business documents, professional reports, technical procedures or government regulations, and the ability to effectively present information and respond to questions from department managers, co-workers, customers and the general public
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications, and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis or race, color, religion, sex, national origin, age, disability or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Sheltair
Sourced by ZipRecruiter
Industry
Aerospace product and parts manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Fort Lauderdale, FL, US
Year founded
1963