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Customer Service Project Manager Jobs in Covington, GA

Kelso Industries

Project Manager

Conyers, GA

$110K - $140K/yr

The Project Manager serves as the primary point of contact for customers and ensures projects are completed safely, profitably, on schedule, and to the highest quality standards. We are specifically ...

Dover Corporation

Project Manager - Sales

Conyers, GA · On-site

Manage customer projects from sales through completion. * Coordinate cross-functional teams including Sales, Product Management, Operations, and Field Service. * Develop project timelines, milestones ...

The Royal Group

Project Manager

Winder, GA · On-site

The Project Manager will assist customers, external as well as internal, the sales team, purchasing, accounting, design, production and shipping. Primary roles are to process orders, new and repeat ...

Independence Corrugated

Project Manager

Winder, GA · On-site

The Project Manager will assist customers, external as well as internal, the sales team, purchasing, accounting, design, production and shipping. Primary roles are to process orders, new and repeat ...

Raymond

Federal Project Manager

Conyers, GA · On-site +1

Throughout our history, we have remained committed to maximizing the value returned to our customers; we invest in our employees to provide the best project management, service delivery, transparency ...

Acuity Brands

Project Manager Senior

Conyers, GA · On-site

We achieve growth through the development of innovative new products and services, including ... We focus on customer outcomes and drive growth and productivity to increase market share and ...

Acuity, Inc.

Project Manager Senior

Conyers, GA · On-site

We achieve growth through the development of innovative new products and services, including ... We focus on customer outcomes and drive growth and productivity to increase market share and ...

Batchelor & Kimball

Assistant Project Manager

Conyers, GA · On-site

$70K - $80K/yr

We offer design/build and turnkey construction services, including teaming with selected ... Be available to support the Project Manager to answer any customer inquiry. * Contributes to team ...

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All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Covington, GA

Customer Service Project Manager information

See Covington, GA salary details

$31K

$77.1K

$96.7K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Covington, GA is $77,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,700.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Covington, GA are hiring for Customer Service Project Manager jobs?

Cities near Covington, GA with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,149 per year, or $37.1 per hour.

Project Manager

Mold Shield LLC A Same Day Mold Service Company

Stockbridge, GA

$26 - $30/hr

Full-time

Posted 16 days ago

Job description

Mold Shield LLC A Same Day Mold Service Company is seeking a Project Manager to help lead successful projects from planning through completion.

JOB SUMMARY:

A mold remediation project manager oversees environmental restoration jobs from initial inspection to final clearance, requiring core duties like scope development, crew supervision, and insurance coordination.

Key Responsibilities

  • Conduct onsite damage inspections and create project plans, work scopes, and safety rules.

  • Manage project budgets, schedules, and daily job costs.

  • Direct field crews, sub-contractors, and safety setups (containments and negative air).

  • Communicate clearly with property owners, insurance adjusters, and industrial hygienists.

  • Ensure all work meets industry standards like IICRC S520 and OSHA rules.

Required Qualifications

  • 3 or more years of hands-on experience in environmental remediation, mitigation, or restoration.

  • Strong knowledge of containment building, HEPA filtration, and moisture control.

  • Industry certifications such as IICRC Applied Microbial Remediation Technician (AMRT) or Water Damage Restoration (WRT).

  • Valid driver's license with a clean driving record and ability to pass a background check.

  • Good computer skills for writing reports, logging data, and managing budgets.

Compensation

Hourly rate: $26.00 - $30.00