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Customer Service Project Manager Jobs in Covington, GA

Strictly Mechanical

Project Manager - Mechanical

Conyers, GA · On-site

$110K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Project Manager serves as the primary point of contact for customers and ensures projects are completed safely, profitably, on schedule, and to the highest quality standards. We are specifically ...

Quanta Services

Project Manager (Georgia)

Winder, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Irby Construction is a wholly-owned subsidiary of Quanta Services. That means team Irby gets the ... The Project Manager oversees all phases of Transmission and Distribution (T&D) construction ...

Bayne Development Group, LLC

Be Seen First

Construction Project Manager

Watkinsville, GA · On-site

$75K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Construction Project Manager will oversee commercial construction projects from inception to ... Our varied background allows us to operate as a full service general contractor that can perform ...

Irby Construction Company

BESS Project Manager

Winder, GA · On-site

$102K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Irby Construction is a wholly-owned subsidiary of Quanta Services. That means team Irby gets the ... Reliable, customer-oriented, and willing to be a part of a construction team. * Ability to ...

D&L Electric

Assistant Project Manager

Covington, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

D&L Electric's team of seasoned professionals are committed to offering the most reliable services ... Provide start to finish support and follow-up to customers and the project foreman to ensure ...

D&L Electric

Assistant Project Manager

Covington, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

D&L Electric's team of seasoned professionals are committed to offering the most reliable services ... Provide start to finish support and follow-up to customers and the project foreman to ensure ...

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Showing results 21-40

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Covington, GA

Customer Service Project Manager information

See Covington, GA salary details

$31K

$77.1K

$96.7K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Covington, GA is $77,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,700.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Covington, GA are hiring for Customer Service Project Manager jobs?

Cities near Covington, GA with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,149 per year, or $37.1 per hour.

Project Manager - Mechanical

Strictly Mechanical

Conyers, GA • On-site

$110K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Strictly Mechanical is seeking an experienced Mechanical Project Manager (PM) to oversee commercial HVAC and mechanical construction projects from turnover through closeout.
This role is responsible for project planning, financial management, procurement, customer relationships, subcontractor coordination, and overall project execution. The Project Manager serves as the primary point of contact for customers and ensures projects are completed safely, profitably, on schedule, and to the highest quality standards.
We are specifically seeking candidates who have successfully managed projects for a mechanical contractor and understand the unique challenges of commercial HVAC and mechanical construction.
What You'll Do (Responsibilities)
  • Manage commercial mechanical construction projects from award through closeout.
  • Own project budget, schedule, forecasting, and profitability.
  • Review plans, specifications, contracts, and submittals.
  • Manage RFIs, change orders, equipment procurement, and subcontractors.
  • Coordinate with General Contractors, field leadership, vendors, and customers.
  • Monitor labor productivity, project costs, and financial performance.
  • Lead project meetings and maintain proactive communication with stakeholders.
  • Ensure compliance with project specifications and company processes.
  • Drive project closeout activities including punch lists, warranties, O&M manuals, and final documentation.
  • Build and maintain strong customer relationships that lead to repeat business
What You'll Bring (Qualifications)
  • 5+ years of Project Management experience within commercial mechanical contracting.
  • Experience managing HVAC, piping, plumbing, or design-build mechanical projects.
  • Understanding of mechanical systems, project scheduling, procurement, and construction contracts.
  • Experience managing project financials, billings, forecasting, and change orders.
  • Ability to read and interpret construction drawings and specifications.
  • Strong communication and customer relationship skills.
  • Demonstrate and follow Strictly Mechanical's core values: Committed, Loyal, Equitable, Accountable and Reliable. (C.L.E.A.R.)

Preferred Qualifications
  • Bachelor's degree in Construction Management, Mechanical Engineering, or related field.
  • Experience managing commercial projects exceeding $1M-$5M in value.
  • Experience with Bluebeam, Procore, or similar construction management software.
  • Design-build project experience.
  • OSHA certifications.
  • Experience with hydronic systems

Work Environment
Project Managers split their time between office-based planning in Conyers, GA 30013 and field-based coordination. This role requires flexibility to work in both professional settings and active construction sites, with exposure to weather, noise, and mechanical equipment. Regular travel to job sites is expected to support project execution and team collaboration.
What We Offer (Compensation & Benefits)
  • Competitive salary: $110,000 - 140,000 (based on experience and skillset)
  • Company vehicle and gas card
  • Eligible for quarterly bonus incentive plan
  • Full-time employment with advancement opportunities
  • Health insurance: Medical, Dental, and Vision
  • Life Insurance
  • Paid Time Off (PTO) with holidays and vacation
  • 401(k) with profit sharing
  • Drug-free workplace
  • Tuition reimbursement

Why Join the Family of Kelso Industries Companies?
Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.
Here you will experience:
Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.
Company Culture: You'll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and enjoyable.
Impact: Your work directly contributes to meaningful outcomes, allowing you to see the difference you make and feel a sense of purpose every day.
Competitive Compensation & Benefits: You'll be rewarded fairly for your contributions while enjoying perks that enhance your financial security, health, and overall well-being.
Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business

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