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Customer Service Project Manager Jobs in Covington, GA

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Handles customer service issues in a professional and timely manner. * Maintain the assigned ... Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Handles customer service issues in a professional and timely manner. * Maintain the assigned ... Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.

Raymond

Senior Federal Project Manager

Conyers, GA · On-site +1

Senior Federal Project Manager Location: Conyers, GA / Remote (Hybrid options available) About ... services to clients across diverse market sectors, including federal government, healthcare, ...

Pittman Construction

Field Project Manager

Conyers, GA · On-site

A heavy road construction project manager oversees planning, budgeting, scheduling, subcontracting ... our customers. Random and Suspicion Drug tests are performed Please be aware that you must ...

Pittman Construction

Field Project Manager

Conyers, GA · On-site

A heavy road construction project manager oversees planning, budgeting, scheduling, subcontracting ... customers. • Random and Suspicion Drug tests are performed • Please be aware that you must ...

Pittman Construction

Field Project Manager

Conyers, GA · On-site

A heavy road construction project manager oversees planning, budgeting, scheduling, subcontracting ... our customers. Random and Suspicion Drug tests are performed Please be aware that you must ...

Masterapp Labs

Customer Service Specialist

Conyers, GA · On-site

$15 - $19.75/hr

Job Title: Customer Service Specialist Location: Conyers, GA (Onsite) Position Type: Contract ... Management, stakeholders, and business partners. * Participate in task forces, project teams, and ...

New

Duo Health

Customer Service/Receptionist

Stockbridge, GA · On-site

$12.75 - $16.75/hr

... customers and will also be required to maintain good working relationships with outside service ... manage projects and handle confidential materials. Must have good typing skills, and be detail ...

Duo Healthcare

Customer Service/Receptionist

Stockbridge, GA · On-site

$12.75 - $16.75/hr

... customers and will also be required to maintain good working relationships with outside service ... manage projects and handle confidential materials. Must have good typing skills, and be detail ...

Duo Healthcare

Customer Service/Receptionist

Stockbridge, GA · On-site

$12.75 - $16.75/hr

... customers and will also be required to maintain good working relationships with outside service ... manage projects and handle confidential materials. Must have good typing skills, and be detail ...

IES Communications

Project Coordinator

Social Circle, GA · On-site

$28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the workload distribution and monitor the customer delivery and job installation progress ... Must be able to communicate with the customer and have excellent customer service skills. * Must ...

Home Depot (Retail)

Customer Service/Sales

Conyers, GA · On-site

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Dacula, GA · On-site

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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Showing results 41-60

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Covington, GA

Customer Service Project Manager information

See Covington, GA salary details

$31K

$77.1K

$96.7K

How much do customer service project manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service project manager in Covington, GA is $77,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $88,700.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Covington, GA are hiring for Customer Service Project Manager jobs?

Cities near Covington, GA with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $77,149 per year, or $37.1 per hour.

Project Manager (Georgia)

Irby Construction Company

Winder, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

About Us
Irby Construction Company has been building infrastructure for the power industry for more than 75 years. Our business values and performance-driven mindset guide our actions. Our approach to work starts with safety, puts people first, seeks to innovate, and promises to perform.
Irby is proud of its inclusive work environment, family-oriented culture, excellent benefits, and clear pathways for career growth. We strive to provide every employee with clear expectations and opportunities for advancement. What's more, Irby has long long-valued tenure. In fact, many of our executive leaders started with Irby early in their careers and in the field.
When you join our team, you join an established firm, with a culture centered around its people. Teamwork is how we work. There is no other way. Pride is ever-present inside our offices and the bond of brotherhood runs strong among our crews.
Irby Construction is a wholly-owned subsidiary of Quanta Services. That means team Irby gets the benefits of the company culture we're known for along with the stability and resources of a Fortune 500 organization. (NYSE: PWR).
Build your career at Irby Construction.
About this Role
The Project Manager oversees all phases of Transmission and Distribution (T&D) construction projects from initiation through closeout. This role ensures safe, efficient, and cost-effective project execution in alignment with company standards, client expectations, and regulatory requirements. The Project Manager leads teams, manages budgets and schedules, performs detailed administrative documentation, and serves as the primary liaison between clients, field operations, and corporate support functions.
What You'll Do
  • Plan, organize, and manage all aspects of assigned projects, including cost control, scheduling, materials, and manpower.
  • Oversee project execution from pre-construction through completion, ensuring safety, quality, and productivity.
  • Develop and maintain project schedules using tools such as Primavera P6, MS Project, or equivalent.
  • Track budgets, forecast costs, and ensure adherence to financial goals.
  • Manage subcontractors and suppliers, including procurement, contracts, and performance evaluation.
  • Coordinate with clients, inspectors, and stakeholders to maintain project alignment and resolve issues.
  • Conduct regular site visits to verify progress, ensure safety compliance, and support field teams.
  • Prepare and submit detailed progress reports, RFIs, submittals, change orders, invoices, and closeout documentation.
  • Review and approve timesheets, purchase orders, and material receipts.
  • Verify billing quantities and support accounting with documentation for payment applications.
  • Maintain accurate records of correspondence, meeting notes, and daily construction reports.
  • Conduct pre-construction and weekly coordination meetings, recording and distributing meeting minutes.
  • Lead project meetings and ensure documentation of decisions, action items, and project milestones.
  • Support recruiting, onboarding, and evaluation of field personnel.
  • Promote a culture of safety, quality, and continuous improvement across all project phases.

What You'll Bring
Education & Experience
  • Minimum of 3 years' experience in powerline or electrical utility construction required.
  • Proven experience managing multiple crews and subcontractors in T&D or similar environments.

Skills & Competencies
  • Strong understanding of OSHA and industry safety standards.
  • Proficiency with project management and cost control software (P6, MS Project, Excel, EcoSys).
  • Excellent communication and leadership skills with the ability to influence and motivate teams.
  • Ability to interpret blueprints, specifications, and contracts.
  • Strong analytical, organizational, and problem-solving skills.
  • Financial acumen and ability to manage budgets effectively.
  • Skilled in negotiation, vendor management, and client relations.
  • Attention to administrative detail, documentation accuracy, and compliance tracking.

Preferred
  • Bachelor's degree in Construction Management, Engineering, or related field.
  • PMP certification or equivalent project management credential.
  • Experience with large-scale utility or renewable energy infrastructure projects.
  • Familiarity with union and non-union work environments.

Travel Requirements
  • Frequent travel to job sites and client locations required.
  • Must maintain a valid driver's license.
  • Availability for extended hours, weekend work, and storm restoration duty as needed.

Physical Qualifications
  • Ability to work outdoors in varying weather conditions.
  • Capable of walking, standing, and climbing for extended periods.
  • Must be able to lift up to 50 pounds occasionally.
  • Visual and auditory ability to safely navigate active construction sites.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

What You'll Get
  • Comprehensive Medical Coverage - Multiple BCBS medical plan options, all with in-network preventive care covered at no cost, the same nationwide provider network, and access to virtual care for primary care, dermatology, general medical needs, and mental health support.
  • Prescription Drug Coverage included with all medical plans, plus tools and advocacy support to help manage healthcare costs.
  • Dental & Vision Coverage - Dental plans with 100% coverage for preventive care and orthodontia options for adults and children, plus vision coverage with annual exams and frame allowances.
  • Health Savings & Flexible Spending Accounts - HSA options with Fidelity, Healthcare FSA, Limited Purpose FSA, and Dependent Care FSA (up to $7,500) to help you save on eligible healthcare and dependent expenses.
  • 401(k) Retirement Plan with Company Match - Immediate eligibility and vesting, with a company match of 100% on the first 3% and 50% on the next 3% (up to 4.5% total match).
  • Life & Disability Insurance - Company-paid basic life and AD&D coverage, plus optional supplemental life insurance for employees and dependents. Short-term and long-term disability coverage helps protect your income if you're unable to work due to illness or injury.
  • Employee Assistance Program (EAP) - Confidential mental health, financial, family, and wellbeing support available at no cost to you and your household.
  • Voluntary Benefits - Optional accident, hospital indemnity, critical illness, identity theft protection, pet insurance, home/auto insurance, and long-term care coverage.
  • Employee Discounts & Community Support - Access to exclusive employee discounts and participation in Quanta Cares, a disaster relief fund supporting employees and families during times of need.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.

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