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Customer Service Project Manager Jobs in Georgia

StandardAero

Customer Project Manager, Airframe

Augusta, GA

$71K - $91K/yr

Customer Project Manager Build An Aviation Career You're Proud Of! Take charge of our day-to-day ... In this role, you will manage the service and delivery for multiple clients and multiple corporate ...

Itential Careers

Senior Project Manager

Atlanta, GA · On-site

Itential is seeking a Sr. Project Manager to join our Professional Services organization. In this role, you will lead the end-to-end delivery of customer-facing implementation projects, ensuring they ...

Titan Electric

Electrical Project Manager

Atlanta, GA · On-site

Titan maintains a strong reputation as a leading high-quality, customer-centric service provider ... We are seeking a Project Manager that will manage projects and project teams successfully from ...

Anisa

Project Manager

Atlanta, GA · On-site

This involves many skill sets, from project management, design and development, reporting and customer service. In this department, our team members are committed to creating the best product for our ...

Apply Early

KSB SE and Co KGaA

Project Manager

Grovetown, GA · On-site

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency ... The Project Manager is responsible for managing customer projects from receipt of order through ...

Ksb

Project Manager

Grovetown, GA · On-site

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency ... The Project Manager is responsible for managing customer projects from receipt of order through ...

Tarkett Sports

... Customer Service, and Marketing. * Lead project meetings and facilitate communication among all ... Manage punch-list completion and project closeout activities. * Participate in closeout meetings ...

Tarkett

Project Manager

Calhoun, GA · Hybrid

... Customer Service, and Marketing. * Lead project meetings and facilitate communication among all ... Manage punch-list completion and project closeout activities. * Participate in closeout meetings ...

Yancey Bros Co

Project Manager

Austell, GA · On-site

As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...

Yancey Bros.co

Project Manager

Austell, GA

As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...

Yancey Bros. Co.

Project Manager

Austell, GA

As a Yancey Power Systems Project Manager you will support the sales of Yancey Power Systems (YPS ... You should possess a strong sense of urgency and desire to provide superior customer service. The ...

Construction Execs

Project Manager

Pine Mountain, GA · On-site

Seeking a Construction Project Manager for a GC in Pine Mountain Candidates in Newnan, Columbus ... customer service, and community involvement. Specializing in Commercial, Government/Military, Healt ...

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EMC Engineering Services

Project Manager

Thomaston, GA · On-site

Job Title Project Manager Location Thomaston - Thomaston, GA 30286 US (Primary) Education Bachelor ... exemplary customer service. * Ability to work independently and to carry out assignments to ...

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Showing results 1-20

All JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Georgia

Customer Service Project Manager information

See Georgia salary details

$30.8K

$76.8K

$96.3K

How much do customer service project manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for customer service project manager in Georgia is $76,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $88,200.00 per year, depending on experience, location, and employer.

What does a customer project manager do?

A customer service project manager oversees the planning, execution, and completion of customer-related projects, ensuring they meet client needs and organizational goals. They coordinate between teams, manage timelines and budgets, and use tools like CRM software to track progress. Strong communication, problem-solving skills, and industry certifications are often required for this role.

How does a Customer Service Project Manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

Is being a Customer Service Project Manager stressful?

Customer Service Project Managers often face stress due to managing multiple projects, meeting deadlines, and handling client expectations. The role requires strong organizational skills, communication, and problem-solving abilities to navigate high-pressure situations effectively.

What does a Customer Service Project Manager do?

A Customer Service Project Manager oversees projects aimed at improving customer service operations within an organization. They coordinate teams, set project goals, manage timelines, and ensure that customer service initiatives are delivered successfully. Their responsibilities often include analyzing customer feedback, implementing process improvements, and working closely with stakeholders to enhance the customer experience. By bridging the gap between customer service teams and upper management, they help ensure that customer service projects align with organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic planning abilities, often supported by relevant certifications or advanced degrees.

What jobs pay $2000 a day?

In the context of a Customer Service Project Manager, high daily earnings of $2000 are typically associated with senior or specialized roles, often requiring extensive experience, certifications, and leadership skills. Such compensation may be found in consulting, executive management, or contract-based positions in industries like technology, finance, or healthcare. These roles often involve project oversight, strategic planning, and high-level client interaction, with pay rates reflecting the complexity and responsibility of the work.

What are the key skills and qualifications needed to thrive as a Customer Service Project Manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What are popular job titles related to Customer Service Project Manager jobs in Georgia? For Customer Service Project Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Service Project Manager jobs in Georgia look for? The top searched job categories for Customer Service Project Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Service Project Manager jobs? Cities in Georgia with the most Customer Service Project Manager job openings:
Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Georgia as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $76,778 per year, or $36.9 per hour.
Customer Project Manager, Airframe

Customer Project Manager, Airframe

StandardAero

Augusta, GA

$71K - $91K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

StandardAero rating

8.4

Company rating: 8.4 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

6th of 53 rated aviation services

Job description

Customer Project Manager 

Build An Aviation Career You're Proud Of!

Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organization to help ensure flight and product efficiency. 

Join our team as a Customer Project Manager, where you will serve as the primary liaison between maintenance teams and our customers, ensuring seamless project execution. In this role, you will manage the service and delivery for multiple clients and multiple corporate aircraft. At StandardAero's Augusta, GA Business Aviation MRO, we service 27 models of mid-sized corporate aircraft on the Airframe side of our operations, while our Engine Shops performs comprehensive overhauls on Honeywell HTF7000 and TFE731 engines, APUs, and performs diagnostics in our state-of-the-art test cells. Our facility supports an extensive range of aircraft models, including renowned brands such as Falcon, Hawker, Challenger, Gulfstream, and Embraer.  

What You'll Do:

  • Act as the primary point of contact between customers and Crew Chiefs, ensuring clear communication and alignment on project objectives.
  • Manage approximately five (5) clients at a time, balancing multiple projects while ensuring high-quality service and on-time delivery.
  • Develop and oversee program plans and schedules, ensuring adherence to milestones and operational targets.
  • Utilize control systems and reports to measure project progress, including project schedules, budgets, material orders, labor targets, and Contract Change Orders (CCO).
  • Identify potential project challenges and implement corrective actions in a timely manner.
  • Ensure all company contract commitments are met and executed per customer agreements.
  • Coordinate technical activities across departments, including production, procurement, quality control, logistics, and administration.
  • Obtain customer approvals for work scope changes and overtime as needed.
  • Provide alternative solutions and justifications for deviations from the project plan while developing recovery strategies.
  • Drive sales by informing customers about company capabilities, special programs, and pricing incentives.
  • Prepare customer quotations and administer warranty claims and special programs.
  • Review invoices for accuracy, ensuring proper labor, materials, cost, and contract compliance.
  • Investigate and resolve customer concerns and billing disputes in collaboration with internal teams.
  • Ensure compliance with company-wide quality, environmental, and Safety Management System (SMS) policies.

Position Requirements:

  • Minimum 3 years of maintenance project management experience in Aviation.
  • Minimum 1 year of Corporate/Business Aviation experience. 
  • Proficiency with Microsoft Office suite (MS Project/ SharePoint/ Excel/ Outlook).
  • Demonstrated ability to lead teams in a matrix environment without direct reporting responsibility.
  • Must be authorized to work in the U.S. without sponsorship.
  • High School Diploma or GED equivalent.

Preferred Characteristics:

  • Experience working with Hawker, Gulfstream, Challenger, Falcon, and/or Embraer corporate aircraft.
  • Specialized certification(s)/training from a technical school, aircraft manufacturer, OEM supplier, FlightSafety, and/or CAE.
  • Experience working in a Business Aviation MRO facility.
  • Proficiency with Salesforce (CRM) 
  • Strong business and financial acumen relevant to aviation, billing, and financial statements.
  • Excellent verbal and written communication skills, including presentation skills.
  • Strong customer relations and conflict resolution skills.

Benefits that make life better:

  • Relocation and Sign-on Bonus Eligible 
  • Comprehensive Healthcare Insurance
  • 401(k) with a 5% company match, immediately vested
  • Paid Time Off accrued from day one
  • Quarterly Bonus opportunities
  • Health & Dependent Care Flexible Spending Accounts
  • Short & Long-Term Disability Insurance
  • Life & AD&D Insurance
  • Career development and cross-training opportunities

#LI-PD1

Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

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