ZipRecruiter

Log In

1

Customer Service Project Coordinator Jobs (NOW HIRING)

trimarkusa

Project Coordinator

Albany, GA

The Project Coordinator reports to the Manager, Project Coordinators * Located in Albany, GA ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Cleveland, OH · Hybrid

The Project Coordinator reports to the Manager, Project Coordinators * Located in Cleveland, OH ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Irvine, CA · On-site

The Project Coordinator reports to the Divisional Senior Director, Project Coordination * Located ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

MiconeStaffing

Project Coordinator

Reno, NV

$75K/yr

Project Coordinator Salary: $65,000 - $70,000 DOE Up to $75,000 for candidates with strong ... The company prides itself on exceptional customer service, proactive communication, and a ...

TriMark

Project Coordinator

Tampa, FL · On-site

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Project Coordinator reports to the Divisional Director, Project Coordinators * Located in ...

TriMark

Project Coordinator

Albany, GA · On-site

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Project Coordinator reports to the Supervisor, Project Coordinator * Located in Albany, GA ...

TriMark

Project Coordinator

Irvine, CA · On-site

$22.60 - $26.93/hr

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Project Coordinator reports to the Supervisor, Project Coordinators * Located in Irvine, CA ...

Geneva10

Project Coordinator

Delavan, WI · On-site

The Project Coordinator will work closely with the projects, sales, customer service, and operation steams to track task progress, surface risks, and provide clear, timely updates across multiple ...

CSSI Services

Be Seen First

Project Coordinator

Baton Rouge, LA · On-site

$50K - $60K/yr

Position Summary: A Project Coordinator ensures projects run smoothly by managing schedules ... Excellent customer service skills. * Strong focus on teamwork. * Ability to multi-task and handle ...

G10 Inc

Project Coordinator

Delavan, WI · On-site

The Project Coordinator will work closely with the projects, sales, customer service, and operation steams to track task progress, surface risks, and provide clear, timely updates across multiple ...

PacWest Restoration Inc

Project Coordinator

Tigard, OR · On-site

$75K - $90K/yr

Project Coordinator We are seeking a motivated and organized Project Coordinator to oversee ... Strong customer service skills. * Valid driver's license with a clean driving record. * Ability to ...

New

Power/mation

Project Coordinator

Pewaukee, WI · On-site

$21 - $27/hr

Power/mation has an immediate opening for a Project Coordinator to join our team in Pewaukee ... Provide responsive customer service and resolve issues related to orders, returns, repairs, and ...

next page

Showing results 1-20

All JobsCustomer Service Project Coordinator Jobs

Customer Service Project Coordinator information

See salary details

$12

$20

$28

How much do customer service project coordinator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service project coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator, and why are they important?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

What is the role of a customer service coordinator?

A customer service project coordinator manages communication between customers and the company, ensuring customer needs are addressed and service goals are met. They often coordinate with teams, track service metrics, and use tools like CRM software to improve customer satisfaction and support project objectives.

What does a project services coordinator do?

A project services coordinator manages and supports the planning, execution, and completion of projects within an organization. They coordinate between teams, track project timelines, and ensure deliverables meet quality standards, often using project management tools like MS Project or Asana. Strong communication, organization skills, and knowledge of project methodologies are essential for this role.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

How much is the salary of a project coordinator?

The salary of a Customer Service Project Coordinator typically ranges from $45,000 to $65,000 annually, depending on experience, location, and industry. Entry-level coordinators may earn less, while those with specialized skills or certifications can earn higher salaries.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.
What cities are hiring for Customer Service Project Coordinator jobs? Cities with the most Customer Service Project Coordinator job openings:
What are the most commonly searched types of Customer Service Project jobs? The most popular types of Customer Service Project jobs are:
What states have the most Customer Service Project Coordinator jobs? States with the most job openings for Customer Service Project Coordinator jobs include:
Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 51% Full Time, 8% Part Time, and 33% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Project Coordinator

trimarkusa

Albany, GA

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Why you’ll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

  • The Project Coordinator reports to the Manager, Project Coordinators
  • Located in Albany, GA
  • Full-Time
  • Hybrid

The Project Coordinator plays a crucial role in facilitating the smooth execution of client projects by handling all logistics and administrative tasks. This role supports the project management team in coordinating project phases, ensuring accuracy in documentation, and maintaining effective communication with contractors, vendors, and clients.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Project Coordination:

  • Coordinate projects through all phases, including initial set-up, purchasing, customer communication, shipment of products, and project reconciliation.
  • Import or input order information into the database/ERP system and verify accuracy against quotes and plans.
  • Initiate and track purchase orders with manufacturers in accordance with project specifications.
  • Input change orders and returns and notify relevant stakeholders of any delays.

Administrative Support:

  • Organize and maintain a project filing system to ensure easy access to project documentation.
  • Participate in project status meetings, providing detailed updates on assigned projects.
  • Assist in resolving operational problems and identifying opportunities for process improvement.
  • Provide support to other Project Coordinators as needed to manage schedule conflicts.

Customer Service:

  • Serve as a point of contact for customers, vendors, and service agencies on warranty claims and project inquiries.
  • Create, print, and distribute service manuals and spec books as required.
  • Assist customers at the front counter and answer general phone inquiries as backup support.

Miscellaneous Tasks:

  • Reconcile cash drawer and complete bank deposits daily.
  • Scan receiving documents for the warehouse to maintain accurate records.
  • Perform other duties as assigned.

COMPETENCIES:

  • Superior customer service attitude with a commitment to excellence.
  • High attention to detail and ability to prioritize tasks effectively.
  • Proficiency in MS Word, Excel, Outlook, and operating systems.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and organizational abilities.
  • Self-motivated with a strong work ethic.
  • Proficient in AQ and product knowledge.

QUALIFICATIONS & EXPERIENCE:

  • High School Diploma or GED, or equivalent military or practical experience.
  • 1 – 2 years of experience in an administrative or coordinator role.
  • Experience in the construction industry preferred; foodservice industry experience is a plus.
  • Ability to successfully pass a background check post offer acceptance.

Apply