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Customer Service Project Coordinator Jobs in Indiana

CFS

Project Coordinator

Mishawaka, IN · On-site

$52K - $62K/yr

South Bend, IN Schedule: Full-Time, Monday-Friday Salary: $52,000- $62,400 Position Overview Our client is seeking a Customer Service & Project Coordinator to join their team on a temp-to-hire basis.

CFS

Project Coordinator

Mishawaka, IN

$52K - $62K/yr

South Bend, IN Schedule: Full-Time, Monday-Friday Salary: $52,000- $62,400 Position Overview Our client is seeking a Customer Service & Project Coordinator to join their team on a temp-to-hire basis.

Parkview Health

Project Coordinator

Fort Wayne, IN

Project Coordinator Join Our Team! Parkview Health is seeking a detail-oriented and organized ... Deliver excellent customer service by maintaining proactive communication with leaders, team ...

Parkview Health

Project Coordinator

Fort Wayne, IN · On-site

$21.54 - $32.31/hr

Project Coordinator Join Our Team! Parkview Health is seeking a detail-oriented and organized ... Deliver excellent customer service by maintaining proactive communication with leaders, team ...

Parkview Health

Project Coordinator

Fort Wayne, IN

Project Coordinator Join Our Team! Parkview Health is seeking a detail-oriented and organized ... Deliver excellent customer service by maintaining proactive communication with leaders, team ...

Homer Companies

Project Coordinator

Anderson, IN · On-site

$50K/yr

Homer Tree Service, Inc. - ANDERSON, IN Job Summary: The Project Coordinator plays a crucial role in ensuring the smooth execution of projects and handles administrative support for project teams.

Homer Companies

Be Seen First

Project Coordinator

Anderson, IN · On-site

$50K/yr

Homer Tree Service, Inc. - ANDERSON, IN Job Summary: The Project Coordinator plays a crucial role in ensuring the smooth execution of projects and handles administrative support for project teams.

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All JobsCustomer Service Project JobsCustomer Service Project Coordinator JobsCustomer Service Project Coordinator Jobs in Indiana

Customer Service Project Coordinator information

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator, and why are they important?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

Is a project coordinator a high paying job?

A Customer Service Project Coordinator's salary varies based on experience, industry, and location, but it is generally considered an entry- to mid-level position with moderate pay. Salaries can range from around $40,000 to $70,000 annually, with higher earnings possible for those with specialized skills or certifications. Overall, it is not typically classified as a high-paying role compared to managerial or specialized positions.

What does a project services coordinator do?

A project services coordinator manages and supports the planning, execution, and completion of projects within an organization. They coordinate between teams, track progress, ensure deadlines are met, and often use project management tools like MS Project or Asana to facilitate communication and workflow.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What does a customer service coordinator do?

A customer service project coordinator manages communication between clients and internal teams to ensure customer needs are met. They coordinate service delivery, track project progress, and resolve issues, often using tools like CRM software. Strong organizational and communication skills are essential for this role.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.
What cities in Indiana are hiring for Customer Service Project Coordinator jobs? Cities in Indiana with the most Customer Service Project Coordinator job openings:
Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Project Coordinator

CFS

Mishawaka, IN • On-site

$52K - $62K/yr

Full-time

Posted 16 days ago

Job description

Project Coordinator

Location: South Bend, IN
Schedule: Full-Time, Monday-Friday
Salary: $52,000- $62,400

Position Overview

Our client is seeking a Customer Service & Project Coordinator to join their team on a temp-to-hire basis. This role is ideal for someone who enjoys building customer relationships, coordinating multiple projects, and taking ownership of tasks from start to finish. The right person is a self-starter with excellent communication skills, strong organizational abilities, and a desire to grow within a company known for long-term employee retention.

Key Responsibilities
  • Serve as the primary point of contact for customers throughout the installation process.
  • Coordinate new telephone and security camera system installations from start to finish.
  • Meet with customers to understand their needs and determine system configuration requirements.
  • Schedule technicians, equipment, and resources to ensure successful project completion.
  • Visit customer sites during installations to assist with coordination and ensure a smooth implementation.
  • Train customers on the operation of their new phone and camera systems before, during, and after installation.
  • Follow up with customers after installation to answer questions, make system adjustments, and ensure satisfaction.
  • Handle incoming customer inquiries by phone and email, providing ongoing support and troubleshooting.
  • Coordinate parts ordering and staging for upcoming installations.
  • Utilize CRM software (Tigerpaw - training provided) to manage customer information and projects.
  • Maintain accurate project documentation and update customer records.
  • Work closely with technicians, customer service representatives, and internal departments to ensure exceptional customer service.
Qualifications
  • 2+ years of customer service, account coordination, project coordination, or related experience preferred.
  • Previous project coordination or light project management experience is a plus.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Self-motivated with the ability to work independently without constant supervision.
  • Team-oriented with a collaborative mindset.
  • Proficiency in Microsoft Excel (basic functions).
  • Experience with CRM software is preferred (Tigerpaw experience is a plus; training provided).
  • QuickBooks experience is a plus but not required.
  • Valid driver's license with a clean driving record required.
  • Willingness to travel locally to customer sites as needed

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