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Customer Service Project Coordinator Jobs (NOW HIRING)

The Project Coordinator is an entry level role that will learn the projects program and branch ... Prior experience in customer service, project management, or electrical distribution industry a ...

Project Coordinator Work Schedule: Monday - Friday, 8am-5pm Pay from: $19.50 -$21.00 hourly (based ... Receives customer requirements for scheduled work. * Coordinate projects through internal service ...

Customer Service Project Manager

Las Vegas, NV · On-site

$77K - $99K/yr

This is achieved by providing excellent customer service both internally and externally; by providing timely and accurate project specifications to the production staff; and through thorough ...

The Project Coordinator supports Red River's Professional Services Project Management Office by independently managing low-complexity customer projects while supporting operational workflows that ...

Customer Service Project Manager

Ontario, CA · On-site

$81K - $104K/yr

* You will lead project management for customer supply systems involving cryogenic tanks, vaporizers ... service centers * Further, you will design and size supply systems including tank sizing, line ...

Customer Service Project Manager

Ontario, CA · On-site

$81K - $104K/yr

* You will lead project management for customer supply systems involving cryogenic tanks, vaporizers ... service centers * Further, you will design and size supply systems including tank sizing, line ...

The Project Coordinator reports to the Manager, Project Coordinator * Located in Bedford Park, IL ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

The Project Coordinator reports to the Divisional Director, Project Coordinators * Located in ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

The Project Coordinator reports to the Manager, Project Coordinator * Located in Albany, GA ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

The Project Coordinator reports to the Divisional Director, Project Coordinators * Located in ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

The Project Coordinator reports to the Supervisor, Project Coordinator * Located in Albany, GA ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

The Project Coordinator reports to the Divisional Senior Director, Project Coordination * Located ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

The Project Coordinator reports to the Manager, Project Coordinator * Located in Albany, GA ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

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Customer Service Project Coordinator information

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How much do customer service project coordinator jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for customer service project coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator, and why are they important?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

Is a project coordinator a high paying job?

A Customer Service Project Coordinator's salary varies based on experience, industry, and location, but it is generally considered an entry- to mid-level position with moderate pay. Salaries can range from around $40,000 to $70,000 annually, with higher earnings possible for those with specialized skills or certifications. Overall, it is not typically classified as a high-paying role compared to managerial or specialized positions.

What does a project services coordinator do?

A project services coordinator manages and supports the planning, execution, and completion of projects within an organization. They coordinate between teams, track progress, ensure deadlines are met, and often use project management tools like MS Project or Asana to facilitate communication and workflow.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer service strategies and tools.

What does a customer service coordinator do?

A customer service project coordinator manages communication between clients and internal teams to ensure customer needs are met. They coordinate service delivery, track project progress, and resolve issues, often using tools like CRM software. Strong organizational and communication skills are essential for this role.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.
What cities are hiring for Customer Service Project Coordinator jobs? Cities with the most Customer Service Project Coordinator job openings:
What are the most commonly searched types of Customer Service Project jobs? The most popular types of Customer Service Project jobs are:
What states have the most Customer Service Project Coordinator jobs? States with the most job openings for Customer Service Project Coordinator jobs include:
Infographic showing various Customer Service Project Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Project Coordinator

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Rexel rating

7.3

Company rating: 7.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

173rd of 370 rated retail wholesalers


Job description

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description

We are looking for a Project Coordinator to join our Rexel USA team in Denver, CO!

Summary:
The Project Coordinator is an entry level role that will learn the projects program and branch operations through a series of work-related assignments. The Project Coordinator will gain practical hands-on experience and will help support a Project House and Outside Sales teams. Will help facilitate the management of projects from the front to the end.
What You'll Do:

  • Train on all aspects of the Projects process including but not limited to quoting new projects, project management, and projects outside sales
  • Assist in reviewing bid packages and all the requirements surrounding the package.
  • Format customer request into a standardized Project House spreadsheet for bid review
  • Break down bid package and issue Request for Quotes (RFQ's) to vendors for project quotation levels while communicating deadline, project information, and any additional pertinent information available
  • Enter purchase orders and customer sales invoices
  • Assist in loading requests, drawings and specs into the projects shared drive and assign the job in Job Management
  • Verifies submittal reviews for acceptance
  • Assist Project Managers with any other tasks as requested, including expediting, order entry, handling returns and freight claims
  • Correspond with vendors, customers, and project team to advise of shipping schedule, back orders, customer complaints, issues, etc.
  • Assist in accumulating, preparing and distributing submittal packages and owners manuals
  • Other duties as assigned

Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Qualifications

What You'll Need

  • No experience required
  • Prior experience in customer service, project management, or electrical distribution industry a plus
  • High School or GED - Required

Knowledge, Skills & Abilities

  • Desire to learn and become an expert in the field
  • Excellent interpersonal skills with the ability to interact effectively with other employees, customers, and vendors
  • Must be able to be successful and productive in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems and other internet-based tools
  • Adobe 9 experience preferred
  • Highly organized with ability to prioritize and manage multiple tasks and tight deadlines
  • Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond
  • Proven problem solver with strong attention to detail
  • Self-motivated
Additional Information

Physical Demands:

  • Sit: Must be able to remain in a stationary position - Constantly - at least 51%
  • Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
  • Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
  • Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
  • Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%

Weight and Force Demands:

  • Up to 10 pounds - Frequently - 21% to 50%
  • Up to 25 pounds - Frequently - 21% to 50%
  • Up to 50 pounds - Occasionally - up to 20%

Working Environment:

  • Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20%
  • Travels to offsite locations - Occasionally - up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

For the state of Colorado only, the pay is $20.96 to $26.20, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Project House Plan

This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • 401K with Employer Match
  • Paid vacation and sick time
  • Paid company holidays plus flexible personal days per year
  • Tuition Reimbursement
  • Health & Wellness Programs
  • Flexible Spending Accounts
  • HSA Accounts
  • Commuter Transit Benefits
  • Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
  • Employee Discount Programs
  • Professional Training & Development Programs
  • Career Advancement Opportunities - We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.


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