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Customer Service Project Manager Jobs in California

* You will lead project management for customer supply systems involving cryogenic tanks, vaporizers ... service centers * Further, you will design and size supply systems including tank sizing, line ...

* You will lead project management for customer supply systems involving cryogenic tanks, vaporizers ... service centers * Further, you will design and size supply systems including tank sizing, line ...

Service Project Manager

Carlsbad, CA · On-site

$100K - $120K/yr

Service Project Manager For over 40 years, Neal Electric has been providing electrical services to our customers throughout Southern California. Our union shop has grown from a family business to a ...

As a Project Manager you will play a pivotal role in leading and overseeing the successful ... ensuring customer satisfaction and delivering a positive financial outcome. What You Will Do

Service Project Manager

San Jose, CA · On-site

$130K - $165K/yr

As a Project Manager you will play a pivotal role in leading and overseeing the successful ... ensuring customer satisfaction and delivering a positive financial outcome. What You Will Do

Service Project Manager

San Jose, CA · On-site

$130K - $165K/yr

As a Project Manager you will play a pivotal role in leading and overseeing the successful ... ensuring customer satisfaction and delivering a positive financial outcome. What You Will Do

Service Project Manager

Union City, CA · On-site

$103K - $155K/yr

Supports Sales Team with customer scope development, technical analysis and support for retrofits ... Leads Service Projects & Project Team, consisting of trade specific service technicians, vendors ...

Project Manager - Field Service We are looking for a Project Manager to join our team in one of ... Managing customer upgrades, including contractor work and organizing Bloom personnel * Accountable ...

Project Manager - Field Service We are looking for a Project Manager to join our team in one of ... Managing customer upgrades, including contractor work and organizing Bloom personnel * Accountable ...

We are looking for a Commissioning Project Manager to join our team in one of today's most exciting ... Travel to customer sites to provide planning oversight and coordination as needed * Creation and ...

We are looking for a Commissioning Project Manager to join our team in one of today's most exciting ... Travel to customer sites to provide planning oversight and coordination as needed * Creation and ...

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Customer Service Project Manager information

See California salary details

$36K

$89.7K

$112.5K

How much do customer service project manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer service project manager in California is $89,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $103,100.00 per year, depending on experience, location, and employer.

How does a Customer Service Project Manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the 4 types of project managers?

In project management, four common types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within a specific department, projectized managers oversee projects independently, matrix managers share authority across functions, and hybrid combines elements of these structures. Understanding these types helps customer service project managers adapt to different organizational environments and team dynamics.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What is a good hourly rate for a project manager?

For a Customer Service Project Manager, typical hourly rates range from $30 to $70, depending on experience, industry, and location. Senior or specialized project managers with certifications like PMP may command higher rates, especially when managing complex or large-scale projects. Rates can also vary based on whether the work is freelance, contract, or full-time employment.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What are the key skills and qualifications needed to thrive as a Customer Service Project Manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What are popular job titles related to Customer Service Project Manager jobs in California? For Customer Service Project Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Service Project Manager jobs in California look for? The top searched job categories for Customer Service Project Manager jobs in California are:
What cities in California are hiring for Customer Service Project Manager jobs? Cities in California with the most Customer Service Project Manager job openings:
Infographic showing various Customer Service Project Manager job openings in California as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,737 per year, or $43.1 per hour.
Customer Service Project Manager

Customer Service Project Manager

Linde

Ontario, CA

$81K - $104K/yr

Other

Posted 16 days ago


Linde rating

8.1

Company rating: 8.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

33rd of 100 rated chemical manufacturers


Job description

  • You will lead project management for customer supply systems involving cryogenic tanks, vaporizers, pumps, highpressurereceivers, controls, and instrumentation for atmospheric gases, hydrogen, andCO
  • Manage projects endtoend from proposal through implementation, serving as the technical expertsupporting regional installation service centers
  • Further, you will design and size supply systems including tank sizing, line sizing, valve specifications, relief valve sizing,and pump sizing using engineering tools
  • Review fabrication drawings and construction submittals for compliance and provide design recommendations
  • Coordinate with technicians, sales, andcontractors to ensure safe execution, proper training, andadherence to project requirements
  • Oversee complex and nonstandard projects while maintaining budget control and performance expectations
  • Administer quality documentation and ensure all project records meet internal standards
  • Facilitate turnkey activities from site surveys through system startup with contractors and internal teams
  • Provide technical guidance to less experienced technicians and act as a consultant for engineeringrecommendations and training
  • You will make timely technical decisions considering safety, cost, feasibility, and operational impact under tightdeadlines
  • Also, you will develop innovative engineering solutions to improve safety, reliability, and productivity of supply systems
  • Deliver technical presentations to internal and external customers
  • Collaborate with crossfunctional teams including Sales, Business Development, Engineering, PDI, PHS, PSI, Logistics, Distribution, Legal, and Safety
  • And you will contribute to standards and guidelinedevelopment to support consistency and best practices acrossthe organization

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