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Customer Service Project Manager Jobs in California

Be Seen First

Coordinate projects with customers, sales staff, production, and outside vendors to ensure jobs are ... service orientation * Critical thinking and problem-solving * Active listening * Time management ...

Be Seen First

Coordinate projects with customers, sales staff, production, and outside vendors to ensure jobs are ... service orientation * Critical thinking and problem-solving * Active listening * Time management ...

Lab Project Manager

Tustin, CA ยท On-site

$30 - $35/hr

The Lab Project Manager is responsible for supporting the coordination and execution of client ... in customer service, project coordination, or a laboratory environment. * OR an equivalent ...

Service Project Engineer

San Diego, CA ยท On-site

$73K - $93K/yr

General Under the supervision of the Sales Manager, with indirect supervision and daily instruction ... Maintain, develop and grow viable relationships with customers, prime contractors, trade partners ...

Service Project Engineer

San Mateo, CA ยท On-site

$78K - $100K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

Service Project Engineer

Fresno, CA ยท On-site

$68K - $87K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

Service Project Engineer

San Mateo, CA ยท On-site

$78K - $100K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

Service Project Engineer

San Diego, CA ยท On-site

$73K - $94K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

Service Project Engineer

Fresno, CA ยท On-site

$68K - $87K/yr

... external customers and vendors. In this role, you will work on exciting, multi-million dollar ... Manage job progress onsite as required, including leveraging your design expertise in a hands-on ...

Be Seen First

Plumbing Manager

Simi Valley, CA ยท On-site

$30K - $75K/yr

This is a hands-on management position for someone who can balance service operations, project management, estimating, scheduling, customer communication, and job profitability . The ideal candidate ...

New

Service Project Engineer

Fresno, CA ยท On-site

$65K - $84K/yr

General Under the supervision of the Sales Manager, with indirect supervision and daily instruction ... Maintain, develop and grow viable relationships with customers, prime contractors, trade partners ...

Showing results 21-40

Customer Service Project Manager information

See California salary details

$36K

$89.7K

$112.5K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in California is $89,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $103,100.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What are the most commonly searched types of Customer Service Project jobs in California?

The most popular types of Customer Service Project jobs in California are:

What cities in California are hiring for Customer Service Project Manager jobs?

Cities in California with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $89,737 per year, or $43.1 per hour.

Project/Customer Service Manager

Palermo Rhodes

Sacramento, CA โ€ข On-site

$86K - $111K/yr

Full-time

Re-posted 19 days ago


Job description

Company Description

150 million division of a Fortune 100 construction materials manufacturer currently seeks a Project Manager/Customer Service Manager.

Job Description

Constant customer contact from initial contact to job completion. Great phone and interpersonal skills a must.

Qualifications

3-5 years in commercial construction with Metal Building, metal roofing, steel erection, or related is a must. Degree preferred but not a must.

Additional Information

Palermo Rhodes is a boutique executive search firm that specializes in two niche markets.

Engineered Product Manufacturesย  & Architectural and Engineering Consulting firms through out the US, Canada and Latin America. ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย 


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