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Customer Service Project Manager Jobs in Houston, TX

We help customers reduce energy use and environmental impact-and we're growing. We're looking for a Service Project Manager to lead field service projects, support customers, and drive successful ...

The Service Project Manager I (SPM1) is responsible for overseeing and directing one or more ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...

The Field Service Project Manager is responsible for planning, coordinating, and executing field ... This role acts as the primary liaison between customers, internal engineering teams, manufacturing ...

This role acts as the primary liaison between customers, internal engineering teams, manufacturing ... The Field Service Project Manager oversees site activities, manages subcontractors and field crews ...

The Field Service Project Manager is responsible for planning, coordinating, and executing field ... This role acts as the primary liaison between customers, internal engineering teams, manufacturing ...

The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...

Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...

Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...

... customer service. Project Management * Manage commercial HVAC projects from order award through warranty completion. * Coordinate project schedules, equipment deliveries, and customer communication.

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Customer Service Project Manager information

See Houston, TX salary details

$34.9K

$86.8K

$108.9K

How much do customer service project manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service project manager in Houston, TX is $86,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,800.00 and $99,800.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What are popular job titles related to Customer Service Project Manager jobs in Houston, TX? For Customer Service Project Manager jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service Project Manager jobs in Houston, TX look for? The top searched job categories for Customer Service Project Manager jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Service Project Manager jobs? Cities near Houston, TX with the most Customer Service Project Manager job openings:
Infographic showing various Customer Service Project Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $86,834 per year, or $41.7 per hour.

Service Project Manager

Munters

Houston, TX • On-site

Other

Retirement, PTO

Re-posted 26 days ago


Munters rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers


Job description

Compensation Range:

$ 82,000
Service Project ManagerDallas or Austin, TX | Munters CorporationJoin a Global Leader in Climate Solutions

Munters is a global leader in energy-efficient climate control solutions for mission-critical environments. We help customers reduce energy use and environmental impact-and we're growing.

We're looking for a Service Project Manager to lead field service projects, support customers, and drive successful project delivery across HVAC systems.

What You'll Do
  • Lead service projects from execution through warranty phase
  • Act as the primary customer contact, ensuring a high level of service
  • Manage project schedules, budgets, and profitability
  • Support startup, commissioning, and field troubleshooting
  • Coordinate with engineering, sales, and field teams
  • Handle change orders, subcontractors, and project documentation
What You Bring
  • 5+ years managing HVAC or technical projects
  • Strong project management + customer-facing experience
  • Ability to manage multiple priorities in a fast-paced environment
  • Solid understanding of project financials (P&L, cost tracking)
  • Bachelor's degree (or equivalent experience)
Why Munters?
  • Work on mission-critical, high-impact projects
  • Be part of a collaborative and growing team
  • Competitive benefits + 401(k) + PTO
  • Opportunity to grow with a global organization

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

Ready to make an impact? Apply today or message me directly.


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