POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
POSITION OVERVIEW The Assistant Service Project Manager (SPM1) is responsible for supporting SPM ... Travel to sites as needed for customer issues, manpower and coordination. * Manage BIM issue ...
Field Service Project Manager
Houston, TX · On-site
The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...
Field Service Project Manager
Houston, TX · On-site
The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...
The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...
Quick apply
The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...
Field Service Project Manager
Houston, TX · On-site
The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...
Field Service Project Manager
Houston, TX · On-site
The ideal candidate will have hands-on experience in managing service projects, from installation through commissioning, and will be proficient in ensuring that all activities meet technical ...
This involvement may include proactively engaging individuals from Project Management, Detailing ... Strong customer service skills and the ability to professionally handle difficult or high-pressure ...
This involvement may include proactively engaging individuals from Project Management, Detailing ... Strong customer service skills and the ability to professionally handle difficult or high-pressure ...
Field Service Project Manager
Dayton, TX · On-site
$85 - $115/hr
This involvement may include proactively engaging individuals from Project Management, Detailing ... Strong customer service skills and the ability to professionally handle difficult or high-pressure ...
New
Field Service Project Manager
Dayton, TX · On-site
$85 - $115/hr
This involvement may include proactively engaging individuals from Project Management, Detailing ... Strong customer service skills and the ability to professionally handle difficult or high-pressure ...
New
Field Service Project Manager
Dayton, TX · On-site
This involvement may include proactively engaging individuals from Project Management, Detailing ... Strong customer service skills and the ability to professionally handle difficult or high-pressure ...
Field Service Project Manager
Dayton, TX · On-site
This involvement may include proactively engaging individuals from Project Management, Detailing ... Strong customer service skills and the ability to professionally handle difficult or high-pressure ...
Global Service Project Manager
Houston, TX · On-site
$60 - $85/hr
Ability to work with global teams and manage cross-time-zone communication * Strong organizational and communication skills * Fluent in both English and Chinese (verbal and written) #J-18808-Ljbffr
Global Service Project Manager
Houston, TX · On-site
$60 - $85/hr
Ability to work with global teams and manage cross-time-zone communication * Strong organizational and communication skills * Fluent in both English and Chinese (verbal and written) #J-18808-Ljbffr
Ability to work with global teams and manage cross-time-zone communication * Strong organizational and communication skills * Fluent in both English and Chinese (verbal and written)
Ability to work with global teams and manage cross-time-zone communication * Strong organizational and communication skills * Fluent in both English and Chinese (verbal and written)
Ability to work with global teams and manage cross‑time‑zone communication * Strong organizational and communication skills * Fluent in both English and Chinese (verbal and written) Powered by ...
Quick apply
Ability to work with global teams and manage cross‑time‑zone communication * Strong organizational and communication skills * Fluent in both English and Chinese (verbal and written) Powered by ...
Project Manager
Houston, TX · On-site
$85 - $125/hr
Project Manager Professional Fort Worth, TX, US 6 days ago Requisition ID: 1526 Position Summary ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...
Project Manager
Houston, TX · On-site
$85 - $125/hr
Project Manager Professional Fort Worth, TX, US 6 days ago Requisition ID: 1526 Position Summary ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...
Project Manager
Houston, TX · On-site
Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...
Project Manager
Houston, TX · On-site
Position Summary The Project Manager is responsible for planning, estimating, coordinating, and ... Excellent customer service and relationship-building abilities. * Proficient in Microsoft Office ...
... customer service. Project Management * Manage commercial HVAC projects from order award through warranty completion. * Coordinate project schedules, equipment deliveries, and customer communication.
... customer service. Project Management * Manage commercial HVAC projects from order award through warranty completion. * Coordinate project schedules, equipment deliveries, and customer communication.
... customer service. Project Management * Manage commercial HVAC projects from order award through warranty completion. * Coordinate project schedules, equipment deliveries, and customer communication.
... customer service. Project Management * Manage commercial HVAC projects from order award through warranty completion. * Coordinate project schedules, equipment deliveries, and customer communication.
Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...
Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...
Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...
Quick apply
Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...
Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...
Manage multiple projects from Field Service Project Creation to customer final acceptance. * Develop and manage project schedules, ensuring timely mobilization of field personnel, equipment, and ...
Customer Service Project Manager information
See Houston, TX salary details
$34.9K - $41.6K
2% of jobs
$41.6K - $48.3K
3% of jobs
$48.3K - $55K
2% of jobs
$55K - $61.8K
3% of jobs
$61.8K - $68.5K
1% of jobs
$68.5K - $75.2K
6% of jobs
$77.8K is the 25th percentile. Wages below this are outliers.
$75.2K - $82K
18% of jobs
The median wage is $87.8K / yr.
$82K - $88.7K
16% of jobs
$88.7K - $95.4K
16% of jobs
$98.3K is the 75th percentile. Wages above this are outliers.
$95.4K - $102.1K
16% of jobs
$102.1K - $108.9K
16% of jobs
$34.9K
$86.8K
$108.9K
How much do customer service project manager jobs pay per year?
How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?
What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?
What is the difference between Customer Service Project Manager vs Customer Support Specialist?
| Aspect | Customer Service Project Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires project management certifications (e.g., PMP), relevant experience in customer service | Usually requires customer service training or certifications, high school diploma or equivalent |
| Work Environment | Manages projects across teams, coordinates resources, and oversees customer service initiatives | Provides direct support to customers via calls, emails, or chat |
| Employer & Industry Usage | Used in industries like tech, retail, and service sectors to improve customer experience | Common in call centers, retail, and service industries for daily customer interactions |
The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.
What does a customer service project manager do?
What are the most commonly searched types of Customer Service Project jobs in Houston, TX?
The most popular types of Customer Service Project jobs in Houston, TX are:
What cities near Houston, TX are hiring for Customer Service Project Manager jobs?
Cities near Houston, TX with the most Customer Service Project Manager job openings:

Full-time
Re-posted 24 days ago
Comfort Systems USA rating
7.2
Based on 76 frontline employees who took The Breakroom Quiz
151st of 283 rated repair and maintenance companies
Job description
POSITION OVERVIEW
The Assistant Service Project Manager (SPM1) is responsible for supporting SPM's in the management of one or more Service projects. This role will take direction from an SPM2 and requires learning the basics of Site Project Management of TAS products and assisting in all duties to support Service project completion.
KEY JOB RESPONSIBILITIES
Support any of the duties and activities below as assigned to SPM1 or SPM2:
- Oversight and planning for projects from "ready to Ship" turnover to final client sign-off.
- Review contract Scope of Responsibility Matrix (SOR), if available, or work with PM team to create.
- Review SOR with client's site management team and Contractor leads to prevent "Scope Creep"
- Assist Production in identifying and Sourcing critical missing materials during the Assembly phase.
- Participate with Production, PM and QA to get agreement on Ready to Ship Turnover, including sign-offs for "released to split", "BIM/Punchlist/shipping deviations" and "shipped Loose List".
- Coordinate incomplete materials and labor resulting from "shipping deviations" before modules arrive on-site and arrange for appropriate manpower for any completions work required.
- Attend, via Teams or in person, site progress meetings, pull planning, and CX site meetings.
- Manage the site team activities and resource allocation through installation, completions work and precommissioning activities.
- Collaborate with various teams, including engineering, purchasing, quality control, and project management, to ensure on-site project requirements are met.
- Review commissioning SOR with Commissioning Manager and assist in scheduling labor subcontractors during Commissioning.
- Manage material suppliers to address scope, commercial, and schedule matters after project shipment.
- Travel to sites as needed for customer issues, manpower and coordination.
- Manage BIM issue closure with TAS site team.
- Ensure site team Safety and other required training is met for client's requirements.
- Initiate and budget/plan site issue remediation projects.
- Update Site summary report weekly for all assigned project sites.
- Other responsibilities as assigned by Management.
JOB SKILLS:
- Ability and desire to develop leadership and team management skills.
- Solid organizational skills, including multitasking and time management.
- Strong analytical and problem-solving abilities.
- Microsoft Office Suite proficiency
EDUCATION & TRAINING:
- Associate or bachelor's degree in construction management, Engineering, or a related field or equivalent experience with Modular equipment installation or service of mechanical equipment.
- Trade school, Military training or other mechanical or electrical training can be a substitute.
MINIMUM REQUIREMENTS:
- Proven work history as a Field Engineer for mechanical or electrical equipment installation and/or maintenance.
- Understanding of industrial mechanical or electrical equipment.
- Primarily site-based, with a mix of office work, job site and Production floor.
- Ability to travel to job sites as required.
- Occasional moving of up to 50lbs materials.
- Steel-toe boots and Safety glasses required when in Shop areas or jobsites
COMPANY OVERVIEW:
Join a team driven to excel in all that we do! When you joinTAS, you join aHouston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus.We offer our customers and employees the best of both worlds: a small company feel with the resources, talent, process, and international reach of a large company.
TAS delivers innovative packaged modular systems that are engineered and manufactured in one of our Houston, TX facilities and utilized in data centers, power, and commercial/industrial utility system applications. TAS has successfully delivered and commissioned over 520 packages to over 33 countries. The company is headquartered in Houston, TX and has five ISO 9001 certified manufacturing facilities in Houston, encompassing 1.2m sq. feet with proximity to major shipping ports and interstate highways. TAS manages all logistics and transportation facilitating accelerated construction at customer's facilities.
TAS' fastest growing business is the data center market. By applying deep expertise in cooling, thermodynamics, and power, TAS has developed an entire product line that revolutionizes data center delivery.
With our tremendous market potential, advanced technological systems, entrepreneurial culture as well as a talented and productive workforce, we continue to set and exceed aggressive market penetration and financial goals. More information is available on the company website at: www.tas.com.
IMPORTANT NOTICE: TAS has a tobacco-free workplace policy, under which individuals are not allowed to smoke or use tobacco or nicotine products on the TAS premises, while conducting TAS business off premises or take "smoking" breaks during working hours. "smoking" and "tobacco or nicotine products" includes, but is not limited to, product such as cigarettes, e-cigarettes, cigars, pipes, vaping, all forms of smokeless tobacco (chewing tobacco, snuff, dip) and clove cigarettes
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Applications and resumes will be kept on file for a limited time and that the Company is under no duty or obligation to contact applicants if they are not selected for the job applied for or if other jobs become available in the future. Applicants that desire to apply for a job that becomes available at the Company in the future, should submit a new employment application or resume.
TAS Energy Inc. guarantees equal employment opportunity to all qualified applicants. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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