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Customer Service Project Manager Jobs in Bonham, TX

The Project Manager is responsible for applying operations management principles to deliver ... Operates with a strong orientation towards customer service while managing internal and external ...

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Paving Project Manager

Celina, TX ยท On-site

$75K - $95K/yr

Precision Pavers Paving Project Manager Location: Celina, TX Work Environment: Field-forward role ... Confident communicator who is calm, direct, professional, and customer-friendly. * Able to ...

Paving Project Manager

Celina, TX ยท On-site

$75K - $95K/yr

Precision Pavers Paving Project Manager Location: Celina, TX Work Environment: Field-forward role ... Confident communicator who is calm, direct, professional, and customer-friendly. * Able to ...

Customer Service

Durant, OK

$13 - $17.50/hr

Interaction with customers: receiving orders, processing sales and monies and managing customer issues. * Preparation of products. * Maintaining quality of product. * Monitoring all service equipment.

Engineering Project Manager

Mckinney, TX ยท On-site

$118K - $150K/yr

Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer ... Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira). * Excellent ...

Customer Service Representative

Anna, TX ยท On-site

$15 - $20.50/hr

Provide accurate information about project timelines, processes, and next steps * Document all ... Coordinate with field crews, supervisors, and management to address and resolve issues promptly

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

... project. Associates in this position will learn how to greet, qualify, recommend and close every ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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Customer Service Project Manager information

See Bonham, TX salary details

$30.4K

$75.7K

$94.9K

How much do customer service project manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service project manager in Bonham, TX is $75,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,900.00 and $87,000.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What cities near Bonham, TX are hiring for Customer Service Project Manager jobs? Cities near Bonham, TX with the most Customer Service Project Manager job openings:
Infographic showing various Customer Service Project Manager job openings in Bonham, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $75,708 per year, or $36.4 per hour.

Project Manager

AMERITEX PIPE & PRODUCTS LLC

Gunter, TX โ€ข On-site

Full-time

Posted yesterday

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Job description

The Project Manager is responsible for applying operations management principles to deliver projects, viewing them as a production system that transforms input into outputs, aiming for efficiency and optimized results. They are responsible for managing the execution of an array of projects for our customers and at the same time act as the internal liaison amongst other plants in the business such as Project Managers, Plant Managers, Quality Control, and Logistics.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

  • Follows health and environmental safety guidelines/procedures set for this role, including but not limited to wearing proper PPE and not operating any equipment or machinery the Team Members have not been trained to operate.
  • Use the assigned PPE and follow the PPE guidelines set by the business.
  • Follows all EHS guidelines while leveraging principles from operations management – such as planning, control, coordination, to optimize project execution.
  • Serves as the liaison between the steel plant and the other manufacturing sites in managing production, deliveries, and inventory of finished goods.
  • Manages the production schedule to ensure proper supply of raw materials to the production lines.
  • Manages the internal manufacturing supply of raw materials to the production lines in accordance with the production schedule.
  • Liaises with other internal departments to ensure standards are met as quality, manufacturing timelines and on-time delivery of our products.
  • Effectively communicates with the internal customers from other manufacturing sites any issues arising with the production schedule, inventory, and delivery of finished goods.
  • Operates with a strong orientation towards customer service while managing internal and external stakeholder expectations.
  • Prepare internal reports pertaining to job status and other data or information relevant to the projects assigned.
  • Escalates any issues or potential issues between internal departments to correct any issues pertaining to the project.
  • Creates and reviews drawings for accuracy and makes recommendations.
  • Any other duties assigned by the immediate supervisor or a senior member of the management team necessary for the operations of the department and the business.

EDUCATION

  • BS in engineering, engineering management or any other related field
  • AA degree and five years of experience in a business, construction, or manufacturing environments

EXPERIENCE

  • Five years of experience in a construction environment and performing a project management role.
  • Proficient in Excel
  • Experience in managing an ERP system.