Customer Service Project Manager Jobs (NOW HIRING)

Clean Harbors in Brunswick, OH is seeking a Field Service Project Manager to manage field service projects, including planning, scheduling, coordinating resources, and overseeing project execution to ensure successful completion within budget and timeline. Acts as a point of contact for clients, subcontractors, and internal teams, providing updates on project progress, addressing issues, and resolving conflicts. Conducts site visits to assess project requirements, monitor progress, and ensure compliance with safety regulations and quality standards. Develops project plans, budgets, and timelines, and tracks project performance against key metrics. Collaborates with cross-functional teams to identify and implement process improvements and best practices to optimize project delivery.
 

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Why work for Clean Harbors?

• Health and Safety is our #1 priority and we live it 3-6-5
• Focus on maintaining sustainability and cleaning the Earth
• Pay range $80k+ annually with a 10% operational bonus
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
• Own part of the company with our Employee Stock Purchase Plan
• Opportunities for growth and development for all the stages of your career
• Company paid training and tuition reimbursement.

• Bachelor's Degree Or 3 to 5 years alternative combinations of education and experience may be accepted in lieu of degree
• Valid Driver's License
• Leadership and supervisory skills
• Excellent presentation skills
• Knowledge of equipment, environmental regulations/statutes, safety and compliance
• Field service operations experience
• Excellent interpersonal skills.
• Proficiency in Windows based applications.
• Proficiency in Microsoft Office
• Communication skills
• Ability to handle multiple tasks simultaneously.
• Perform physical functions per job requirements.
• Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications:

• Supervisory Responsibility
• Experience in construction, manufacturing, or a similar environment

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

*CH #LI-AK1

• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.
• Manages large-scale field service and emergency response projects, when directed.
• Responsible for business development, maintenance of customer relationships and the scoping and quoting of projects/jobs; documents competition issues and conveys findings
• Validates project progression status and that change orders are completed and executed, prior to any additional work being performed. Ensures the customer acknowledges change order(s)
• Communicates manpower, equipment and resources required to complete scheduled and emergency response projects through coordination with Field Service Coordinator or Branch Manager
• Responsible for Health and Safety adherence and any issues surrounding projects assigned. Communicates effectively with the health & safety organization regarding on-site specific action.
• Trains and mentors Field Service Foreman and assists the Field Service General Manager in the completion of performance reviews for individuals who they have indirect supervision.
• Responsible for the proper costing/utilization of labor and equipment for assigned work.
• Directs personnel in the operational procedures and requirements to complete field service planned projects and emergency responses.
• Communicate with the foreman/supervisor to ensure that contractual obligations are met
• Responds immediately when on-call or secures proper coverage and communicates replacement name to the supervisor/manager.
• Follow all local, state (provincial) and federal compliance regulations and rules.
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
• Safely observe all corporate operating guidelines and procedures
• Observe all company environmental health and safety operating guidelines.
• Performs other duties as assigned.