Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership ...
Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership ...
Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership ...
Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership ...
CUSTOMER SVC/DEPT LEADER
Waterford, WI · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
CUSTOMER SVC/DEPT LEADER
Waterford, WI · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
CUSTOMER SVC/DEPT LEADER
Waukesha, WI · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
CUSTOMER SVC/DEPT LEADER
Waukesha, WI · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
CUSTOMER SVC/DEPT LEADER
Schofield, WI · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
CUSTOMER SVC/DEPT LEADER
Schofield, WI · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day ...
As a part of the Sendik's leadership team, the Customer Service Lead must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team. Our ...
As a part of the Sendik's leadership team, the Customer Service Lead must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team. Our ...
Customer Service Lead
Marshfield, WI · On-site
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties:
Customer Service Lead
Marshfield, WI · On-site
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties:
Customer Service Team Lead
Pleasant Prairie, WI · On-site
$38/hr
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Pleasant Prairie, WI · On-site
$38/hr
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$33 - $38/hr
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$33 - $38/hr
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Racine, WI · On-site
$38/hr
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Racine, WI · On-site
$38/hr
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$38/hr
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$38/hr
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$33 - $38/hr
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$33 - $38/hr
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Lead
West Bend, WI · On-site
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties:
Customer Service Lead
West Bend, WI · On-site
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties:
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
KenoshaBranch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$33 - $38/hr
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Team Lead
Kenosha, WI · On-site
$33 - $38/hr
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be ...
Customer Service Lead
Plymouth, WI · On-site
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties:
Customer Service Lead
Plymouth, WI · On-site
The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping. Job duties:
Customer Service Leader information
See Wisconsin salary details
$9.46 - $12.42
12% of jobs
$15.06 is the 25th percentile. Wages below this are outliers.
$12.42 - $15.37
15% of jobs
$15.37 - $18.33
20% of jobs
The median wage is $18.72 / hr.
$18.33 - $21.29
24% of jobs
$22.23 is the 75th percentile. Wages above this are outliers.
$21.29 - $24.24
12% of jobs
$24.24 - $27.20
5% of jobs
$27.20 - $30.15
4% of jobs
$30.15 - $33.11
2% of jobs
$33.11 - $36.06
2% of jobs
$36.06 - $39.02
1% of jobs
$39.02 - $41.98
2% of jobs
$9
$21
$41
How much do customer service leader jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for customer service leader in Wisconsin is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $23.80 per hour, depending on experience, location, and employer.
What is a customer service leader?
Customer Service Leaders are professionals responsible for managing and guiding a team of customer service representatives to ensure excellent customer experiences. They oversee daily operations, handle escalated customer issues, train staff, and implement service procedures and policies. Their role is crucial in maintaining customer satisfaction, monitoring performance metrics, and fostering a positive work environment. Customer Service Leaders also collaborate with other departments to address customer needs and improve service quality.
How does a customer service leader typically support and motivate their team to handle challenging customer interactions?
A Customer Service Leader plays a crucial role in supporting their team through regular coaching, providing constructive feedback, and fostering a positive work environment. They often implement training sessions and role-playing exercises to help team members develop effective communication and problem-solving skills. Additionally, they create an open-door policy to address concerns and celebrate achievements, which helps maintain morale and resilience during high-pressure situations. By setting clear expectations and leading by example, they empower their team to deliver exceptional service even when facing difficult customer interactions.
What are the key skills and qualifications needed to thrive as a customer service leader, and why are they important?
To thrive as a Customer Service Leader, you need experience in customer support, strong problem-solving abilities, and leadership skills, often supported by a background in business or related fields. Familiarity with CRM platforms, ticketing systems, and quality assurance tools is commonly required. Outstanding communication, conflict resolution, and team motivation skills make someone excel in this role. These competencies ensure effective team management, high customer satisfaction, and continuous service improvement.
What is the difference between Customer Service Leader vs Customer Service Supervisor?
| Aspect | Customer Service Leader | Customer Service Supervisor |
|---|---|---|
| Credentials | High school diploma or equivalent; leadership experience | High school diploma; supervisory experience |
| Work Environment | Oversees multiple teams, strategic planning | Manages daily team operations, direct supervision |
| Industry Usage | Common in retail, hospitality, call centers | Common in retail, healthcare, service industries |
| Search Intent | Leadership roles in customer service | Supervisory roles in customer service |
The main difference between a Customer Service Leader and a Customer Service Supervisor lies in their scope and focus. Customer Service Leaders typically focus on strategic planning and overseeing multiple teams, while Customer Service Supervisors handle daily team management and direct supervision. Both roles require similar credentials and are prevalent across various industries, but the Leader position emphasizes broader leadership responsibilities.
What does a customer service leader do?
A customer service leader oversees a team responsible for providing support and resolving customer issues, ensuring high service quality and customer satisfaction. They develop training programs, set performance standards, and use tools like customer relationship management (CRM) software to monitor service metrics.
What is the highest position in customer service leader?
The highest position in customer service leadership is typically the Chief Customer Officer (CCO) or Vice President of Customer Service, responsible for overall customer experience strategy and departmental oversight. These roles often require extensive leadership experience, strategic planning skills, and a deep understanding of customer relations and service operations.
What skills do you need to be a customer service leader?
A customer service leader needs strong communication, leadership, and problem-solving skills to effectively manage teams and address customer issues. They should also have good organizational abilities, emotional intelligence, and familiarity with customer service tools and metrics to ensure high service standards.
What are popular job titles related to Customer Service Leader jobs in WI?
For Customer Service Leader jobs in WI, the most frequently searched job titles are:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Hy-Vee is seeking a Service Manager in the Grocery department. The role focuses on delivering prompt, courteous service, supervising store staff, and maintaining a positive atmosphere for customers and team members alike. Key duties include scheduling, training, ensuring safety compliance, and supporting merchandising and promotions to improve the customer shopping experience. A strong service mindset and leadership presence are essential.
About 3M Health Care
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