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Customer Service Team Leader Jobs (NOW HIRING)

Service Team Leader

El Paso, TX ยท On-site

$13 - $14.50/hr

We are currently looking for a highly organized and customer-focused individual to join our team as a Service Team leader at our restaurant. As a Service Team Leader, you will be responsible for ...

Position Summary The Customer Service Team Lead provides day-to-day leadership and operational support for the administrative team by coordinating workloads, ensuring accuracy, improving processes ...

You will advance and gain the ability to work with food, develop leadership skills, and stay sharp ... Work to support the team during peak and off peak service, by pitching in wherever and whenever ...

Service Team Leader

Mason, MI ยท On-site

$14 - $18.25/hr

Implements strategies to improve customer service, drive store sales while ensuring customer needs ... team leaders. * Successful completion of all required certifications.

Service Team Leader

Parker, CO ยท On-site

$14.75 - $19.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Arvada, CO ยท On-site

$16.50 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Lakewood, CO ยท On-site

$16.50 - $21.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Aurora, CO ยท On-site

$16.25 - $21.50/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Englewood, CO ยท On-site

$15.75 - $20.75/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

Service Team Leader

Arvada, CO ยท On-site

$16/hr

Our service team leader is the face of the restaurant and creates excellent guest experience. We positively engage with our guests while expediting food ensuring accuracy, quality and efficiency. We ...

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Customer Service Team Leader information

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How much do customer service team leader jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service team leader in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by a customer service team leader, and how can they be effectively managed?

Customer Service Team Leaders often encounter challenges such as balancing team performance metrics with individual employee needs, handling escalated customer issues, and maintaining team morale during high-stress periods. Effective management involves clear communication, regular coaching sessions, and fostering a supportive team environment. Additionally, successful leaders leverage data to identify trends and proactively address issues, ensuring both customer satisfaction and team development.

What are the key skills and qualifications needed to thrive as a customer service team leader, and why are they important?

To thrive as a Customer Service Team Leader, you need strong leadership abilities, in-depth customer service knowledge, and experience often supported by a degree or relevant certifications. Familiarity with CRM systems, call center software, and performance management tools is typically required. Excellent communication, conflict resolution, and motivational skills help you inspire your team and handle challenging situations effectively. These skills are crucial for driving team performance, ensuring customer satisfaction, and achieving operational goals.

What is a customer service team leader?

Customer Service Team Leaders are professionals who oversee and support a team of customer service representatives. Their main responsibilities include ensuring high-quality customer service, coaching and mentoring team members, managing daily operations, and addressing escalated customer issues. They also monitor performance metrics, implement process improvements, and often act as a bridge between the customer service team and upper management. By fostering a positive and efficient work environment, they help maintain customer satisfaction and meet organizational goals.
What cities are hiring for Customer Service Team Leader jobs? Cities with the most Customer Service Team Leader job openings:
Who are the top companies hiring for Customer Service Team Leader jobs? The top employers for Customer Service Team Leader jobs are:
What states have the most Customer Service Team Leader jobs? States with the most job openings for Customer Service Team Leader jobs include:
What job categories do people searching Customer Service Team Leader jobs look for? The top searched job categories for Customer Service Team Leader jobs are:
Infographic showing various Customer Service Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,033 per year, or $21.7 per hour.

Service Team Leader

Great American Steakhouse

El Paso, TX โ€ข On-site

$13 - $14.50/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

We are currently looking for a highly organized and customer-focused individual to join our team as a Service Team leader at our restaurant. As a Service Team Leader, you will be responsible for assisting the Service manager and overseeing the front-of-house operations and ensuring excellent customer service. Your duties will include managing and training the service staff, implementing service standards, and maintaining a positive and welcoming atmosphere for guests. You will be responsible for handling customer inquiries and resolving any issues or complaints that may arise. Additionally, you will collaborate with the kitchen and bar staff to ensure smooth coordination between the front-of-house and back-of-house operations. Strong leadership skills, exceptional communication abilities, and a passion for delivering exceptional guest experiences are key qualities for success in this role. If you have previous experience in a managerial role within the hospitality industry and are committed to providing outstanding service, we would love to hear from you.

Welcome to Great American Steakhouse, a cherished member of the El Paso community since 1977! We take immense pride in being a family-owned restaurant, deeply rooted in the local area. Our mission has always been to delight our valued customers with a distinguished array of prime steak cuts meticulously sourced from the top 12% of North American cattle.
As you step through our doors, you'll be greeted with the comforting aroma of homemade bread, a true testament to our commitment to providing a warm and inviting atmosphere. To quench your thirst, our talented mixologists craft incredible signature drinks that perfectly complement your dining experience.
At Great American Steakhouse, we are passionate about creating an environment where you feel welcome, comfortable, and thoroughly satisfied. Our dedicated team is committed to ensuring that every moment spent with us is truly memorable. Join us and embark on a culinary journey that has delighted meat lovers from all corners of the country.
Come and enjoy the exceptional experience that awaits you at Great American Steakhouse!