Shift Leader โ Lead the Heat at Daveโs Hot Chicken
Who We Are
Atย Daveโs Hot Chicken, we move fast, bring the heat, and show up strongโfor our guests and for each other. Our Shift Leaders are the ones who keep the fire lit during every shift, leading the team, setting the vibe, and making sure the operation runsย hot, clean, and smooth. If youโre a natural leader who thrives in a fastโpaced environment and knows how to rally a team, this role is for you.
Your Role
As aย Shift Leader, youโre in charge when youโre on the clock. Youโll oversee daily restaurant operations, guide and motivate the crew, and make sure every guest gets the legendary Daveโs experience. Youโll partner closely with restaurant management to execute the game plan and keep standards highโno matter how busy it gets.
What Youโll Do
Youโll lead from the front and keep the shift running strong:
- Supervise and support Team Members, ensuring they meet performance, safety, and service standards
- Assign tasks based on skills and roles, and keep everyone moving efficiently
- Train and coach team members using theย Daveโs Hot Chicken Training Program
- Conduct Ops Walks, Q&A checks, and follow up on opportunities for improvement
- Create a fast, friendly, and positive environment for both guests and team members
- Step into any station as neededโtaking orders, prepping food, or running the line
- Ensure menu items are prepared correctly while following all food safety and sanitation guidelines
- Safely operate and oversee the use of restaurant equipment (fryers, warmers, ice cream dispensers, and more)
- Delegate and verify daily cleanliness of dining areas, kitchen, utensils, highโtouch surfaces, and restrooms
- Handle guest concerns professionally and calmly, always aiming to make things right
- Monitor schedules, attendance, tardiness, and timeโoff requests
- Balance cash drawers and prepare deposits as assigned
- Maintain uniform and appearance standards while setting the example for the team
- Enforce company policies and support all management decisions
How Youโll Lead
Shift Leaders are more than supervisorsโtheyโre role models:
- Plan, organize, and execute daily operational routines
- Complete all required checklists, paperwork, and administrative duties accurately
- Open and/or close the restaurant according to leadership direction
- Build trust through honest, open, and respectful communication
- Motivate the team with clear direction, realโtime feedback, and high energy
- Communicate team performance to management and address issues appropriately
- Control costs by following food, cash, and inventory guidelines
- Contribute to the restaurantโs success by consistently driving results on every shift
What Makes You a Great Fit
Youโll crush this role if you:
- Are at leastย 18 years old, fluent in English, and certified in all stations
- Thrive in aย fastโpaced, highโenergy environment
- Have strong leadership, organization, and delegation skills
- Lead with positivity, confidence, and accountability
- Communicate clearly with team members and management
- Are committed to delivering topโtier guest experiences
Schedule & Availability
- Flexible availability, including opening and closing shifts
- Nights, weekends, and holidays required
- Ready to step up when the heat is on
Transportation & Accessibility
- Reliable transportation, valid driverโs license, and proof of insurance
- Reliable phone or communication method
Physical & Work Requirements
- Able to stand, bend, and move for extended periods
- Comfortable working around heat and in tight spaces
- Able to lift 50โ75 lbs.
- Ready to keep pace when things get spicy ?๏ธ
Why Lead at Daveโs Hot Chicken
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Real leadership experience
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Fastโpaced, teamโdriven culture
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Opportunities to grow and level up
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A workplace where hustle, respect, and attitude matter