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Customer Relationship Management Operations Manager Jobs in Santa Rosa, CA

Stag's Leap

Membership & Guest Services Manager

Napa, CA · On-site

$95K - $105K/yr

Responsible for the day-to-day operations of Stag's Leap Wine Cellars, Antinori Napa Valley, Col ... Proficiency in using CRM (e.g., Commerce 7) and fulfillment systems. * Strong organizational skills ...

Ryder

Customer Development Manager

Rohnert Park, CA · On-site

$80K/yr

Learn customers business & operations * Training and improvement of sales skills, industry ... Five (5) years or more demonstrated consecutive sales and customer relationship management ...

PACE Supply

Account Manager

Rohnert Park, CA · On-site

$80K - $120K/yr

They collaborate closely with branch operations, inside sales teams, divisional specialists, and ... Proven success in account growth and business development * CRM and sales reporting experience

PACE Supply

Account Manager

Rohnert Park, CA · On-site

$80K - $120K/yr

They collaborate closely with branch operations, inside sales teams, divisional specialists, and ... Proven success in account growth and business development * CRM and sales reporting experience

PACE Supply

Account Manager

Rohnert Park, CA · On-site

They collaborate closely with branch operations, inside sales teams, divisional specialists, and ... Proven success in account growth and business development * CRM and sales reporting experience

PACE Supply

Account Manager

Rohnert Park, CA

They collaborate closely with branch operations, inside sales teams, divisional specialists, and ... Proven success in account growth and business development * CRM and sales reporting experience

Woodgrain

Operations Manager- Sonoma, CA

Sonoma, CA · On-site

Other duties as requested by management. JOB SPECIFICATIONS: * Bachelor's degree with a ... Must have the ability to respond to common inquires or complaints from customers or members of the ...

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Customer Relationship Management Operations Manager information

See Santa Rosa, CA salary details

$31.7K

$62.7K

$107.1K

How much do customer relationship management operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer relationship management operations manager in Santa Rosa, CA is $62,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $71,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Customer Relationship Management Operations Manager jobs in Santa Rosa, CA? For Customer Relationship Management Operations Manager jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Customer Relationship Management Operations Manager jobs in Santa Rosa, CA look for? The top searched job categories for Customer Relationship Management Operations Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Customer Relationship Management Operations Manager jobs? Cities near Santa Rosa, CA with the most Customer Relationship Management Operations Manager job openings:
Customer Relationship Management Operations Manager jobs near you
Infographic showing various Customer Relationship Management Operations Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,739 per year, or $30.2 per hour.

Roofing Operations Supervisor

Allied Roofing Partners

Santa Rosa, CA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Roofing Operations Supervisor
Lead the Daily Operations Behind Every Successful Roofing Project
Capstone Roofing is looking for an experienced Roofing Operations Supervisor to oversee the daily coordination of our residential roofing production. If you're passionate about organization, teamwork, and delivering an exceptional customer experience, we'd love to meet you.
As our operations Supervisor, you'll be the operational hub connecting customers, field crews, vendors, warehouse personnel, and leadership. You'll make real-time decisions that keep projects moving efficiently while ensuring every homeowner receives the high-quality service Capstone Roofing is known for.
What You'll Do
  • Direct the daily scheduling and coordination of residential roofing projects.
  • Assign and reassign roofing crews based on production priorities, weather conditions, labor availability, and project progress.
  • Balance manpower across multiple active job sites to maximize productivity and efficiency.
  • Determine when crews should be reassigned or when labor should be reduced due to operational needs.
  • Coordinate material deliveries, equipment, inspections, permits, and vendor schedules.
  • Serve as the primary operational liaison between field crews, customers, vendors, warehouse personnel, and management.
  • Monitor project progress and proactively resolve scheduling, production, and logistical challenges.
  • Ensure projects remain on schedule while maintaining quality workmanship and outstanding customer service.
  • Maintain accurate project documentation using AccuLynx.
  • Recommend process improvements that increase operational efficiency and production performance.
  • Other duties as assigned.

What We're Looking For
  • 3+ years of residential roofing or other home services trade within production or operations.
  • Fluent in English and Spanish (preferred).
  • Experience scheduling multiple crews and coordinating field operations.
  • Strong supervisory skills with the ability to make sound, independent decisions.
  • Excellent organizational, communication, and problem-solving abilities.
  • Strong customer service mindset.
  • Experience with AccuLynx or similar CRM software preferred.
  • Valid driver's license with an acceptable driving record.

Why Join Capstone Roofing?
  • Competitive Salary
  • Medical, Dental, Vision & Life Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Employee Discount Program
  • Career Growth Opportunities
  • Supportive Leadership Team
  • Stable, Growing Company
  • Opportunity to make a direct impact on our operations and customer experience

Apply