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Customer Relationship Management Intern Jobs (NOW HIRING)

smcnorthamerica

CRM Administrator

Noblesville, IN · On-site

The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Payroll Partners, Inc.

CRM Administrator

Fort Wright, KY · On-site

$70K - $80K/yr

The CRM Administrator will be responsible for ensuring the system supports sales, marketing, and customer service processes efficiently. This role requires technical expertise, business insight, and ...

Havas

CRM Director

San Francisco, CA · On-site

DIRECTOR CRM Summary · Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in Relationship ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

FrankCrum

CRM Manager

Clearwater, FL · On-site

Supports CRM Team with work such as workflows, automation, and pipelines. * Tracks and reports metrics and trends and reporting support. * Cleans and maintains all the data in the system (properties ...

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

Stem Xpert

SAP CRM

Santa Clara, CA

SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 years of SAP CRM Service consulting experience Team member for at least ONE full life cycle SAP PM ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

Air Apps

CRM Specialist

San Francisco, CA · On-site

$73K - $115K/yr

The Role As a CRM Specialist at Air Apps, you will be responsible for managing and optimizing customer relationship management (CRM) systems and email marketing campaigns . You will work on drip ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

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How much do customer relationship management intern jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer relationship management intern in the United States is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What types of projects and tasks can a Customer Relationship Management Intern expect to work on during their internship?

As a Customer Relationship Management (CRM) Intern, you will typically support the CRM team by assisting with data entry, maintaining and updating customer records, and analyzing customer feedback. You may also help with segmenting customer lists, preparing reports, and coordinating email campaigns or other outreach efforts. Interns often collaborate with marketing, sales, and customer service teams to ensure consistent messaging and a smooth customer experience. This hands-on exposure helps you develop a solid understanding of CRM tools and strategies, laying the groundwork for future career growth in customer-focused roles.

What are the key skills and qualifications needed to thrive as a Customer Relationship Management Intern, and why are they important?

To thrive as a Customer Relationship Management (CRM) Intern, you generally need strong organizational abilities, analytical skills, and a foundational understanding of business or marketing principles, often supported by relevant coursework or a related degree in progress. Familiarity with CRM software such as Salesforce or HubSpot, along with basic data analysis tools like Excel, is typically expected. Excellent communication, problem-solving, and attention to detail are vital soft skills for building rapport with clients and supporting team initiatives. These skills are important for ensuring effective client interactions, maintaining accurate records, and contributing to overall customer satisfaction and business growth.

What does a Customer Relationship Management (CRM) Intern do?

A Customer Relationship Management (CRM) Intern assists in managing and analyzing customer interactions and data throughout the customer lifecycle. Their responsibilities often include updating customer records, supporting marketing campaigns, generating reports, and helping to improve the customer experience using CRM software. They work closely with sales, marketing, and customer service teams to ensure data accuracy and support business growth. This role provides hands-on experience with CRM tools and strategies, making it ideal for those interested in marketing, sales, or customer service careers.
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Customer Relationship Management Intern jobs near you
Infographic showing various Customer Relationship Management Intern job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 68% Physical, 2% Hybrid, and 30% Remote job distribution, with an average salary of $36,603 per year, or $17.6 per hour.

CRM Administrator

smcnorthamerica

Noblesville, IN • On-site

Other

Posted 21 days ago

Job description

PURPOSE:

  • The Global CRM Administrator will be the primary resource for troubleshooting and resolving CRM-related tickets and issues for SMC globally. This role will work with other components of the Sales Enablement team to create and maintain documentation for completing tasks in the CRM both for administrators and for end users. This role will serve as a subject matter expert for the CRM in conversations with all levels of CRM users and management. CRM Admin will Ensure the CRM system is managed effectively and that changes are implemented in a controlled and responsible manner in congruence with the purpose and policy of the organization.

ESSENTIAL DUTIES:

  • Conduct advanced technical troubleshooting in SugarCRM to resolve tickets and issues for end-users, managing portal cases and bug-fix requests with SugarCRM as needed
  • Answer questions for regional administrators and CRM champions globally to help support all global CRM end users
  • Create, develop, and maintain the core content of technical documentation, guides, training materials and support resources as it pertains to the CRM, in partnership with the sales education resource developer
  • Participate in enhancement planning discussions, helping to brainstorm solutions, set priority, and create a plan for solving the business need within the timeline.
  • Write and manage knowledge base articles and enhancement release notes to be used for CRM support purposes
  • Develop potential solutions for future enhancements of the CRM in a UAT environment and lead solution demonstrations
  • Build and manage reports, dashboards, and data integrations in the CRM to support business needs
  • Conduct insightful analyses on operational CRM case trends, challenges, and opportunities; recommend and implement solutions that drive efficiency improvements
  • Work cross-collaboratively with other SMC teams and CRM project teams to plan for CRM integrations and provide high-quality, data-driven insights to leadership.
  • Manage multiple short- and long-term projects simultaneously under changing and challenging constraints
  • Continuously develop and present innovative ideas based on a data driven approach to improve current business practices and to drive sales growth objectives
  • Other duties as assigned

PHYSICAL DEMANDS / WORK ENVIRONMENT:

  • Maintain a sustainable posture in a seated position for prolonged periods of time.
  • Work requires extensive work using a computer
  • Some travel may be required (10% or less)
  • Responsibilities may require evening and weekend travel / work to support the needs of the business.

MINIMUM REQUIREMENTS:

  • Bachelor’s degree in a related field.
  • 5 years of work-related experience
  • Experience supporting a CRM platform required (SugarCRM experience preferred)
  • Strong presentation skills, communication skills, and ability to work with senior management
  • Demonstrated success building relationships across all levels within an organization
  • Strong judgement skills and ability to work in an unstructured environment with minimal oversight.
  • Ability to maintain an advanced knowledge of various operational systems such as ERP,
  • CRM, WMS, LCM, Helpdesk, Data Analytic software
  • Must be proficient in MS Suite products and like tools
  • Strong time management skills with ability to multi-task and complete work within set deadlines.
  • Excellent communication (oral and written) and problem-solving/troubleshooting skills.
  • Must be able to read/write/speak and understand English.

For Internal Use Only: Admin001

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