ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Florida (NOW HIRING)

ADT

Team Manager Existing Customer Operations

Doral, FL · On-site

$55K - $110K/yr

An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: 3 to 5 years related industry experience with a high volume, high impact operation.

SIMPRO SOFTWARE

Customer Operations Analyst

Miami, FL · On-site

Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...

SNI USA Inc

Customer Operations Analyst

Tampa, FL · On-site

$25 - $26.50/hr

... customer service experience to our external retail customers and internal partners. KEY ... • Manage proper inventory levels • Work with the transportation and planning departments to ...

Simpro

Director of Customer Operations

Miami, FL · On-site

The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...

KW Property Management

Operations Manager

Miami, FL

The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...

previous pagenext page

Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Florida

Customer Operations Manager information

See Florida salary details

$33.3K

$92.4K

$101.3K

How much do customer operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer operations manager in Florida is $92,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,100.00 and $100,100.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Florida? The most popular types of Customer Operations jobs in Florida are:
What are popular job titles related to Customer Operations Manager jobs in Florida? For Customer Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Florida look for? The top searched job categories for Customer Operations Manager jobs in Florida are:
What cities in Florida are hiring for Customer Operations Manager jobs? Cities in Florida with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $92,423 per year, or $44.4 per hour.

Team Manager Existing Customer Operations

ADT

Doral, FL • On-site

$55K - $110K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 5 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 116 rated security

Job description

Position Overview: An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory. Responsible for planning, implementing and managing the activities in support of the existing customer work force for a designated district. Key liaison between District service work force and Corporate Service. Major Responsibilities: Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills. Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets. Works with General Manager to meet profitability goals Conducts meetings on a monthly/quarterly basis. Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising. Assists sales force by developing low installation costs and suggesting proper and varied applications of systems. Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service. Ensures consistency of field installation and service activities. Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention. Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques. Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results Knowledge, Skills and Abilities Education: Associate degree or equivalent related experience. Experience: 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team. Skills: Solid business skills. Must be conceptually oriented with the ability to think and act strategically. Proven management skills with the ability to train, develop, and motivate. Strong written and verbal communication skills. Intermediate to advanced computer skills in a Microsoft Windows. Pay and Benefits The pay range for thisrole is $55,468- $110,938.00a year and is based onexperience andqualifications. Position also includes Bonus Structure and Car Allowance. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. #J-18808-Ljbffr

What ADT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ADT logo

About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

View All ADT Jobs

Apply