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Customer Operations Associate Jobs in New York (NOW HIRING)

Northbound Search

Operations Associate

Teaneck, NJ · On-site

... Associate to support day-to-day business operations, order management, logistics, and ... This role will work closely with internal teams as well as customers, vendors, and service ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Crateandbarrel

Operations Associate

Paramus, NJ · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Staten Island, NY · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crate & Barrel Holdings

Operations Associate

Paramus, NJ · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

Brooklyn, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

SuperDial

Operations Associate

New York, NY · On-site

$75K - $95K/yr

Collaborate across teams (Product, Customer Success, Engineering) to implement scalable systems and workflows. About you: * 1+ year in consulting or in an operations role at a startup. * Strong ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... customer inquiries. • Assist in monitoring production quality to ensure it meets company ...

Saks OFF 5TH

Operations Associate

Brooklyn, NY · On-site

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

New York, NY

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

RIA Recruiting

Operations Associate

Scarsdale, NY · On-site +1

$70K - $90K/yr

... Operations Associate who takes ownership, drives execution, and ensures that both tasks-and people ... Manage CRM systems, tasks, and follow-through across all touchpoints * Lead workflow management ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in New York

Customer Operations Associate information

See New York salary details

$10

$28

$55

How much do customer operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer operations associate in New York is $28.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in New York?

The most popular types of Customer Operations jobs in New York are:

What are popular job titles related to Customer Operations Associate jobs in New York?

For Customer Operations Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in New York look for?

The top searched job categories for Customer Operations Associate jobs in New York are:

What cities in New York are hiring for Customer Operations Associate jobs?

Cities in New York with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,504 per year, or $28.1 per hour.

Operations Associate

Northbound Search

Teaneck, NJ • On-site

Full-time

Posted 19 days ago

Job description

A growing global trading and distribution company is seeking an organized and detail-oriented Operations Associate to support day-to-day business operations, order management, logistics, and administrative processes. This role will work closely with internal teams as well as customers, vendors, and service providers to ensure transactions and deliveries are completed accurately and efficiently.

The ideal candidate is analytical, dependable, comfortable managing multiple priorities, and able to identify and resolve issues in a fast-paced environment.

Responsibilities

  • Coordinate orders, shipments, deliveries, and other day-to-day operational activities.
  • Communicate with customers, vendors, carriers, warehouses, and internal teams to ensure timely execution.
  • Enter and maintain accurate order, shipping, and transaction information.
  • Monitor the status of orders and deliveries and follow up on outstanding items.
  • Research and resolve operational issues and discrepancies.
  • Prepare reports, update spreadsheets, and assist with data analysis.
  • Maintain organized records and documentation related to transactions and operations.
  • Support process improvements and other projects as needed.

Qualifications

  • Bachelor's degree required.
  • 2+ years of experience in operations, logistics, finance, supply chain, trade support, or a related field.
  • Strong Microsoft Excel and Microsoft Office skills.
  • Excellent attention to detail and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Effective written and verbal communication skills.
  • Ability to manage multiple priorities and meet deadlines.