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Customer Operations Associate Jobs in New York (NOW HIRING)

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

EliseAI

Revenue Operations Associate

New York, NY · On-site

In this role, you'll work across GTM, Sales, Marketing, Finance, Legal, and Customer Operations to ... Associates are expected to develop deep ownership within their designated area while still ...

Saks OFF 5TH

Operations Associate

East Hanover, NJ

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... customer inquiries. • Assist in monitoring production quality to ensure it meets company ...

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

New York, NY

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

Brooklyn, NY · On-site

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Ekho Inc

Operations Associate

New York, NY · On-site

$60K - $75K/yr

Position Overview We are seeking highly motivated Operations Associates to join our operations team ... You will be instrumental in providing top-notch customer support and streamlining our internal ...

Moda Operandi

Brand Operations Associate

New York, NY · Hybrid

$60K - $70K/yr

Brand Operations Associate ID: 1036 Location: Brooklyn, NY More about this job > Description Moda ... Notify the Customer Care Team of brand issues, delays, updates etc. * Have a strong understanding ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

About the Role Neir's Tavern is seeking a motivated and dependable Restaurant Operations Associate ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

About the Role Neir's Tavern is seeking a motivated and dependable Restaurant Operations Associate ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

... Operations Associate to support daily business operations, executive administration, guest ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

Hebrew Public

Operations Associate

Brooklyn, NY · On-site

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

Hebrew Public

Operations Associate

New York, NY

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

Hebrew Public

Operations Associate

Brooklyn, NY · On-site

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

Your Wireless Inc

Operations Associate

Garden City, NY · On-site

$18 - $20/hr

Customers have praised the company for its friendly staff and high-quality repairs, while others ... Preferred Qualifications: * 1-3 Years Experience in an Operations style position. * Associate ...

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Customer Operations Associate information

See New York salary details

$10

$28

$55

How much do customer operations associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer operations associate in New York is $28.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $30.00 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What jobs pay 4000 a week without a degree?

A Customer Operations Associate typically does not earn $4,000 weekly without a degree, as this pay level is uncommon for entry-level customer service roles. High-paying jobs that can reach this level without a degree often include specialized sales, real estate, or certain skilled trades, but they usually require experience, certifications, or licenses. Most roles paying this amount without a degree involve commission, performance bonuses, or entrepreneurial efforts.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving service issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) tools and communicate with clients via phone, email, or chat to address inquiries and support business processes.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, data, and systems to ensure efficient service delivery. They often handle tasks such as order processing, troubleshooting, and using tools like CRM software to improve customer experience. Strong communication skills and attention to detail are essential for this role.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

Is a Customer Operations Associate job stressful?

A Customer Operations Associate role can be stressful due to high call volumes, customer complaints, and the need for quick problem-solving. Success in the position often requires strong communication skills, patience, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Customer Operations jobs in New York? The most popular types of Customer Operations jobs in New York are:
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Customer Operations Associate jobs near you
Operations Associate

Operations Associate

Kith

New York, NY • On-site

$18/hr

Part-time

Re-posted 17 days ago

Job description

ABOUT THE ROLE
Location: Men's Store (Soho)
Status: Part-Time
Compensation: $18.00/hr
Position Summary:
The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations Management team. They are a part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization and upkeep.
RESPONSIBILITIES
Primary Responsibilities:
  • Partner with Store Leadership to execute tasks that streamline the product cycle.
  • Follow Standard Operating Procedures to ensure product is readily available for clients.
  • Ensure assigned tasks are completed in an efficient and accurate manner.
  • Provide a friendly and welcoming environment to both our external and internal clients.
  • Consistently work with the sales-floor team to ensure customers are receiving product in a timely manner.
  • Assist in Operations Management in maintaining a clean and safe workspace.
  • Executing any necessary assigned tasks before or after regular store operating hours.
  • Ensure adherence to all company policy and procedures.
  • Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
  • Display expert product knowledge of product, company history, company policies and store/company strategies
  • Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects:
  • Participate and assist in Physical Inventories as required by the business.
  • Assist Merchandising team during visual initiatives as required by the business.

REQUIREMENTS
Availability:
  • Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
  • Availability to consistently work weekends, special projects, drops/releases or as the business' needs require.

Experience:
  • 1-2 years working in a retail operations position
  • 1+ years in a retail/apparel environment is a plus

Skills/Abilities:
  • Basic computer skills
  • Efficient time management skills
  • Ability to multi-task and manage multiple projects at once
  • Efficient communication with customers, peers, or Direct-Reports
  • Ability to meet the physical requirements of the job
  • Ability to lift and move 25lbs.
  • Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
  • Ability to stand and walk for prolonged periods of time.

WHO YOU ARE
Professional Characteristics:
  • Team-Player
  • Supportive
  • Self-starter
  • Goal oriented

Personal Characteristics:
  • Organized
  • Communicative
  • Reliable & trustworthy

*Only permanent positions are eligible for commission(s)
WHO WE ARE
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering anything other than in-person work, is fraudulent.

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