ZipRecruiter

Log In

1

Customer Operations Associate Jobs in Lake Grove, NY

Customer Operations

Associate Data Scientist

Stamford, CT · Hybrid

$62K - $63K/yr

Bachelor's degree in computer science, statistics, operations research or equivalent combination of ... When you join our team, you'll be keeping our customers connected to what matters most in 41 states ...

Archway

Temporary FC Operations Associate

Islandia, NY · On-site

$17/hr

Temporary FC Operations Associate Type: Temporary Pay Rate: $17 Friday 7:30 am - 4:30 pm Location ... Restock packaging materials * Assist team members in meeting and exceeding the customers ...

Roku

Systems Operations Associate

Stamford, CT

The Systems Operations Associate facilitates the delivery of scalable process and product ... Experience with Salesforce, NetSuite, or other CRM/ERP systems * Experience with data governance ...

Archway

Temporary FC Operations Associate

Islandia, NY · On-site

$17/hr

Temporary FC Operations Associate Type: Temporary Pay Rate: $17 Friday 7:30 am - 4:30 pm Location ... meeting and exceeding the customers' expectations Participate in process improvement by ...

next page

Showing results 1-20

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Lake Grove, NY

Customer Operations Associate information

See Lake Grove, NY salary details

$10

$26

$52

How much do customer operations associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer operations associate in Lake Grove, NY is $26.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What cities near Lake Grove, NY are hiring for Customer Operations Associate jobs?

Cities near Lake Grove, NY with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Lake Grove, NY as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $56,037 per year, or $26.9 per hour.

Associate Data Scientist

Stamford, CT • Hybrid

Customer Operations
See more jobs at Customer Operationsexternal

$62K - $63K/yr

Full-time

Posted 21 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about how data shapes business decisions and drives innovation? Join Spectrum as an Associate Data Scientist and help uncover insights that solve real business challenges. Collaborate with experienced data scientists, sharpen your technical skills and learn to communicate complex ideas effectively. Your work will directly support Spectrum’s mission to deliver impactful, data-driven solutions.

This position is in an office environment with a hybrid work schedule. Eligible employees can work from home up to one day each week.


How You’ll Make an Impact

  • Support the end-to-end data science process, including ETL, model development, validation, deployment into workflows, and measurement of business impact
  • Partner with cross-functional teams to implement models in production and conduct post-launch testing and enhancements.
  • Assist in cleaning, aggregating and analyzing large data sets to generate actionable insights
  • Collaborate with stakeholders to identify opportunities for business improvement using statistical and analytical methods
  • Help design and implement statistical data quality procedures for new and existing data sources
  • Contribute to communicating data science concepts and solutions clearly to team members and business leaders
  • Establish connections across data sources and identify new, meaningful data relationships
  • Aid in presenting findings and recommendations to key stakeholders while ensuring project goals are met on time

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in computer science, statistics, operations research or equivalent combination of education and experience

Experience

  • 0-3 years of experience in data analytics
  • 0-2 years of programming experience

Skills

  • Basic experience developing Logistic Regression, Random Forest, and XGBoost models in Python
  • Interpersonal, verbal and written communication skills with a focus on teamwork
  • Minimal experience with analytical and statistical software
  • Basic SQL skills
  • Strong analytical and problem-solving abilities with attention to detail and data accuracy
  • Ability to perform thorough research and analysis
  • Commitment to confidentiality and proper handling of sensitive information
  • Knowledge of computer science principles such as algorithms, data structures and design methodologies

Preferred Qualifications

Experience

  • Internship experience in a data scientist role

#LI-JV1
BDA302 2026-79974 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s degree in computer science, statistics, operations research or equivalent combination of education and experience

Experience

  • 0-3 years of experience in data analytics
  • 0-2 years of programming experience

Skills

  • Basic experience developing Logistic Regression, Random Forest, and XGBoost models in Python
  • Interpersonal, verbal and written communication skills with a focus on teamwork
  • Minimal experience with analytical and statistical software
  • Basic SQL skills
  • Strong analytical and problem-solving abilities with attention to detail and data accuracy
  • Ability to perform thorough research and analysis
  • Commitment to confidentiality and proper handling of sensitive information
  • Knowledge of computer science principles such as algorithms, data structures and design methodologies

Preferred Qualifications

Experience

  • Internship experience in a data scientist role
Employment Type: Full Time

Apply