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Customer Manager Jobs in Indiana (NOW HIRING)

Tjx

Full-Time Customer Experience Manager

Fort Wayne, IN

$14.25 - $14.75/hr

... customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when ...

SGI

Account Manager, Customer Engagement

Indianapolis, IN · On-site

$50K - $60K/yr

KEY RESPONSIBILITIES Customer Service Delivery: * Exercise ongoing judgement, time management, and proactively identify issues and opportunities. * Ability to make recommendations for cost savings ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Indiana

Customer Manager information

See Indiana salary details

$31.4K

$62.9K

$101.8K

How much do customer manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for customer manager in Indiana is $62,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $74,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Indiana? The most popular types of Customer jobs in Indiana are:
What are popular job titles related to Customer Manager jobs in Indiana? For Customer Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Indiana look for? The top searched job categories for Customer Manager jobs in Indiana are:
What cities in Indiana are hiring for Customer Manager jobs? Cities in Indiana with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,900 per year, or $30.2 per hour.
Administrative Assistant- Music Education

Administrative Assistant- Music Education

Bach to Rock

Zionsville, IN

$17.50 - $23.50/hr

Part-time

Re-posted 16 days ago

Bach to Rock rating

4.5

Company rating: 4.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

178th of 203 rated education and training

Job description

Bach To Rock (“B2R”) America’s Music School for students of all ages is currently seeking a positive, energetic Administrative Assistant as a part-time employee providing administrative and front desk support to the school.  

Essential Duties and Responsibilities:

Specific duties and responsibilities include the following but the individual will also be expected to perform all the duties necessary in day-to-day operations.  Other duties may be assigned.

  • To greet clients and prospective clients in a polite and courteous manner

  • To respond to internal and external phone calls and email

  • To assist with maintaining the school schedule

  • To assist B2R management in the active recruitment and registration of new students, which may include leading facility tours

  • To assist B2R management in customer service calls to aid in client retention

  • To assist with entering registration and payment information into the B2R customer manager software

Knowledge and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill and ability required.  Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to interact effectively and communicate clearly with the public

  • Ability to operate basic office equipment (eg:  telephones, photocopiers, and computers)

  • Ability to be physically present at the facility during its hours of operation

  • Rudimentary knowledge of music and music education required

  • Effective time management and organizational skills

  • Ability to work effectively with B2R staff and management

  • Adaptable to changes in a fast-paced workplace

  • Ability to pass a background check

Education, Work Experience and/or Licensure:

  • High school diploma or GED equivalent require

  • Working knowledge of Microsoft Office software

Physical Demands:

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job.  Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit, stand, walk, travel up and down stairs, crouch, stoop and reach.

  • Ability to lift and move the equipment typically associated with B2R’s day-to-day operation, e.g., amplifiers, keyboards, recording equipment, light furniture, etc. (up to 45 pounds)

The above statements are intended to describe the general nature and level of work being performed by an individual assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. Bach to Rock reserves the right to modify this job description in its sole discretion.

B2R offers an hourly rate that is based on education, experience, expertise, and availability.  

This Bach to Rock is locally owned and operated by Majestic Zionsville LLC, an Equal Opportunity Employer.

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