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Remote Telephone Operator Jobs in Indiana (NOW HIRING)

Danaher

Automation Sales Representative

Indianapolis, IN · Remote

$95K - $120K/yr

At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives ... Participate in sales activities including: customer site visits, telephone contacts, trade seminars ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Indiana

Remote Telephone Operator information

See Indiana salary details

$8

$16

$24

How much do remote telephone operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote telephone operator in Indiana is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.51 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are the most commonly searched types of Telephone Operator jobs in Indiana?

The most popular types of Telephone Operator jobs in Indiana are:

What are popular job titles related to Remote Telephone Operator jobs in Indiana?

For Remote Telephone Operator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Indiana look for?

The top searched job categories for Remote Telephone Operator jobs in Indiana are:

What cities in Indiana are hiring for Remote Telephone Operator jobs?

Cities in Indiana with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,349 per year, or $17 per hour.

Remote Customer Service Rep - Starting Monday, October 19, 2026

Fort Wayne, IN • Remote

Transworld Systems Inc.
Business Management Consulting • 1 - 5K employees
Learn more about Transworld Systems Inc.external

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Work Location: This is a remote/work from home position.

Compensation: $15.00/hour

Paid Training Start Date: Monday, October 19, 2026

Training Hours: Monday thru Friday 9am - 5:30pm EST (3 weeks + 2 weeks nesting)

Hours of Operation (following training): Monday thru Friday 7am - 8pm EST

*Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.

Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI-CXBPO (part of TSI family of companies)?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

In This Role, You Will:

  • Communicate via inbound telephone calls with consumers.
  • Provide prompt resolution to customer inquiries by providing appropriate and accurate information. Accurately document and update records in required systems.
  • Follow up in a timely manner to ensure customer satisfaction.
  • Understand all programs, systems, and procedures necessary to perform job effectively.
  • Maintain diplomacy and tact when dealing with upset or escalated calls. Escalate customer complaints and/or calls through the appropriate channel to management.
  • Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations as directed by management or during training.
  • Knowledge, understanding, and compliance with company policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Perform other duties as assigned by management.

Qualifications

Ideal Candidate Qualifications:

  • High School Diploma required. Bachelor’s Degree or if undergraduate, with relevant work experience preferred.
  • Previous customer service and/or call center experience preferred.
  • Ability to maintain the highest level of confidentiality.
  • Proficient personal computer skills, including Microsoft Office. Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP

Qualifications:

Ideal Candidate Qualifications:

  • High School Diploma required. Bachelor’s Degree or if undergraduate, with relevant work experience preferred.
  • Previous customer service and/or call center experience preferred.
  • Ability to maintain the highest level of confidentiality.
  • Proficient personal computer skills, including Microsoft Office. Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

TSISP

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Transworld Systems Inc. employees say

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