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Customer Implementation Manager Jobs in Santa Rosa, CA

Compliance Manager

Healdsburg, CA · On-site

$100K - $130K/yr

Key Responsibilities: • Develop, implement, and maintain compliance programs aligned with TTB and ... Compile and distribute monthly compliance reporting for service customers as required. * Accurately ...

Branch Manager

Petaluma, CA · On-site

$115K - $140K/yr

Implement and maintain efficient processes, systems, and playbook procedures to optimize productivity and customer service, while seeking to continuously improve. Financial Performance Management:

Manager, Field Service

Rohnert Park, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

To be successful in this role, you must have a customer-first approach, thrive in ambiguous and ... Work in partnership with cross functional teams regularly on implementing and continuously ...

Branch Manager

Petaluma, CA · On-site

$115 - $140/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Implement and maintain efficient processes, systems, and playbook procedures to optimize productivity and customer service, while seeking to continuously improve. Financial Performance Management:

Manager, Field Service

Rohnert Park, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work in partnership with cross functional teams regularly on implementing and continuously ... Build a strong customer-centric team of Mobile/Service Technicians, Service Advisors, and Parts ...

Senior General Manager

Novato, CA · On-site

$25.73/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Senior General Manager Victra is the largest Verizon Authorized Retailer in the United States. As a ... implement innovative ways to drive traffic to the store and capitalize on the existing customer ...

Showing results 41-60

Customer Implementation Manager information

See Santa Rosa, CA salary details

$42.6K

$113.2K

$183.7K

How much do customer implementation manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer implementation manager in Santa Rosa, CA is $113,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Customer Implementation Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Customer Implementation Manager jobs?

Cities near Santa Rosa, CA with the most Customer Implementation Manager job openings:

Infographic showing various Customer Implementation Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $113,180 per year, or $54.4 per hour.

Store Manager Lucky- 1312 Trancas St., Napa, CA 94558

Save Mart Companies

Napa, CA • On-site

Full-time

Posted 21 days ago


Save Mart rating

4.4

Company rating: 4.4 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

116th of 122 rated grocery stores


Job description

The Store Manager has ultimate responsibility for the overall business performance of the assigned store.  This position manages the day-to-day operations and maintains the highest levels of retail standards at all times.  The Store Manager is accountable for implementing new concepts, ensuring compliance of legal requirements, effective utilization of resources to maximize sales and profit, and meeting or exceeding company financials and operating goals.
The Store Manager provides leadership and motivation within the store to promote a culture reflective of Lucky's mission statement and winning behaviors.  The Manager develops a store management team to ensure consistent execution of company programs and provides a solid foundation for succession planning for the organization's continued and future success.

Key Responsibilities and Accountabilities

         Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service

         Responsible for driving improvement of the overall customer experience and quality of the processes, products, and services provided within the store, providing a Remarkable Shopping Experience for all customers which will result in increased sales 

         Develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store

         Accountable for achieving total store financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best store practices and optimization strategies utilizing innovative solutions

         Leads, mentors and develops direct reports with focus on accountability and achieving high level of business performance outcomes

         Oversees total store conditions (to include store safety, food safety, protection of company assets, etc.), ensuring that all compliance programs are met/passed

         Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience

         Represents the store as the primary link to Lucky leadership teams; ensures effective implementation of business plans

         Acts as company Ambassador to build company/store image through community involvement

         Acts as Quality Workplace leader (working environment, employee relations, etc.) by working collaboratively with store management team and associates to improve work relationships, build morale, increase productivity and retention 

         Oversees overall inventory/ordering process

         Performs other duties as assigned


What Save Mart employees say

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