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Customer Implementation Manager Jobs in Indiana (NOW HIRING)

S&S's Customer Information Systems

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

STARLIMS

Implementation Specialist

Fort Wayne, IN · On-site +1

... Information Management System (LIMS) solutions that have served customers around the world for ... The MODA-EM Implementation Specialist supports customer software deployments in GMP-regulated ...

Harris

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

Harris

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

Motorola

$90K - $110K/yr

... Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings ... Customer Implementation & Support * Configure and support complex hardware and software systems ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Indiana

Customer Implementation Manager information

See Indiana salary details

$37.1K

$98.5K

$159.9K

How much do customer implementation manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for customer implementation manager in Indiana is $98,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between technical teams and clients, ensure project timelines are met, and provide training and support to ensure successful adoption. Strong communication, project management skills, and familiarity with relevant tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

How much does an implementation manager make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, with the median salary around $90,000. Factors such as experience, industry, and location can influence compensation, and many roles require strong project management and communication skills.
What are popular job titles related to Customer Implementation Manager jobs in Indiana? For Customer Implementation Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Indiana look for? The top searched job categories for Customer Implementation Manager jobs in Indiana are:
What cities in Indiana are hiring for Customer Implementation Manager jobs? Cities in Indiana with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Software Implementation Consultant

Software Implementation Consultant

Warrant Technologies

Bloomington, IN • On-site

Full-time

Posted 23 days ago

Job description

Description:

If you’re an Industrial, Manufacturing, Mechanical, or Computer Science, and Technology related disciplines who want to apply your talent to national defense, work inside Special Access Programs, and help modernize how the U.S. designs and builds critical systems—this is the role built for you.

Warrant Technologies is recruiting motivated early-career engineers to join our Digital Engineering team supporting Siemens Government Technologies (SGT). As a Software Implementation Consultant, you will help federal, aerospace, and defense customers adopt the Comprehensive Digital Twin—the next generation of engineering that links design, simulation, manufacturing, and sustainment into one integrated digital ecosystem.

You will begin your journey in the Genesis Program, a 16-week immersive training pipeline that equips you with the technical, professional, and mission-focused skills needed to support high-consequence national security programs.

This is a fast-paced, high-growth career path for those who want to solve real engineering challenges, work with cutting-edge digital tools, and contribute directly to U.S. technological advantage.

What You’ll Do

  • Help defense and aerospace customers implement Siemens digital engineering tools to build and sustain their Comprehensive Digital Twin.
  • Work with senior engineers, architects, and domain experts to understand customer missions and translate them into technical solutions.
  • Support digital transformation efforts that integrate virtual and physical engineering, manufacturing, and sustainment workflows.
  • Participate in estimating, planning, and scheduling project deliverables as part of a collaborative consulting team.
  • Contribute to change-management initiatives that improve customer efficiency, productivity, and engineering quality.
  • Assist in architectural design activities that align software capabilities with customer business and mission requirements.
  • Support project management activities including scope, cost, implementation progress, and quality control.
  • Communicate directly with customers to understand needs, present solutions, and support adoption of new digital engineering capabilities.
  • Travel to customer sites (up to 75% after training) to support hands-on implementation and mission execution.

Your Path: The Genesis Program

You will begin your career by attending the June 2026 Genesis Program, a 16-week technical and professional development experience that includes:

  • Hands-on training in Siemens digital engineering tools
  • Exposure to real customer scenarios and mission-focused use cases
  • Mentorship from senior engineers and consultants
  • Certification-aligned coursework
  • Team-based project simulations
  • Preparation for working inside secure environments

Upon completion, you will transition into customer-facing project work supporting Special Access Programs and high-priority national defense missions.

Requirements:

Location Requirements

  • You must reside in Milford, OH from June–October 2026 during the Genesis Program.
  • After training, relocation may be required depending on customer assignment.

General Program Requirements

  • Bachelor’s degree in Industrial, Manufacturing, Mechanical, Systems, or related Engineering field (Fall 2025 or Spring 2026 graduates).
  • Minimum 3.0 GPA.
  • Strong communication skills and the ability to work with technical and non-technical stakeholders.
  • Self-motivated, driven, and eager to learn.
  • Demonstrated technical leadership potential.
  • Willingness to relocate if required.
  • Successful completion of the 16-week Genesis Program.

Security Clearance Requirements

This role supports Special Access Programs. Candidates must be:

  • U.S. citizens
  • Ability to gain a security clearance

Why This Role Matters

Digital engineering is transforming how the U.S. designs, builds, tests, and sustains the systems that protect the nation. As part of Warrant Technologies, you will help federal and defense partners adopt the tools and processes that give them a decisive technological edge.

Apply