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Customer Implementation Manager Jobs in Indiana (NOW HIRING)

SpartanNash

Customer Service Manager

Goshen, IN · On-site

Implement Our Winning Recipe and model our core values and competencies. * Be responsible for ... Attend and participate in daily huddles, manager meetings, as well as district and company level ...

Circle

Manager, Know Your Customer (KYC)

Austin, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Portland, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Columbus, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Boston, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Atlanta, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Nashville, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Miami, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Aon Corporation

Customer Service Manager

Fort Wayne, IN · On-site

$86K - $92K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career ... Develop and implement underwriting strategies, policies, and procedures in alignment with Aon ...

Circle

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Circle

Manager, Know Your Customer (KYC)

Florence, IN · On-site

Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency ... customers, including designing, managing, and implementing scalable KYC processes and governance ...

Genesys

Sr, Manager Customer Success

Elkhart, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Implement proactive risk management strategies that improve customer health and reduce churn across the portfolio * Partner with Sales, Professional Services, and Renewals teams to align on customer ...

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Showing results 41-60

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Indiana

Customer Implementation Manager information

See Indiana salary details

$37.1K

$98.5K

$159.9K

How much do customer implementation manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer implementation manager in Indiana is $98,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $115,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Indiana? For Customer Implementation Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Indiana look for? The top searched job categories for Customer Implementation Manager jobs in Indiana are:
What cities in Indiana are hiring for Customer Implementation Manager jobs? Cities in Indiana with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you

Customer Service Manager

SpartanNash

Goshen, IN • On-site

Full-time

Posted 14 days ago

SpartanNash rating

5.7

Company rating: 5.7 out of 10

Based on 330 frontline employees who took The Breakroom Quiz

458th of 733 rated retailers

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.

Ready to contribute to the success of our food solutions company? Apply now!

Location:

1527 Bashor Rd. - Goshen, Indiana 46528

Position Summary:

This role is responsible to lead the day-to-day activities of the department operations in a retail store, ensuring the associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators.

Here's what you'll do:

  • Be responsible to order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality.

  • Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.

  • Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.

  • Maintain familiarity with all products carried in the department as well as throughout the store.

  • Know the advertised items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs.

  • Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline.

  • Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines.

  • Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department.

  • Implement Our Winning Recipe and model our core values and competencies.

  • Be responsible for department management including staffing, training, performance management, and career development of associates.

  • Develop and monitor department goals.

  • Develop and monitor department forecasts, as required.

  • Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required.

  • Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing "Prime Time" standards.

  • Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.

  • Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed.

  • Develop and implement a plan that results in meeting company goals and key performance indicators.

  • Additional responsibilities may be assigned as needed.

Here's what you'll need:

  • High School Graduate (Required) or Equivalent (GED).

  • Two years of retail experience preferred.

  • One-year supervisory experience preferred.

  • Strong written and verbal communication, and bookkeeping skills.

  • Good organization, prioritization, decision-making, problem solving and conflict management skills.

  • Strong leadership abilities with capability to work in a hands-on environment.

  • Good strategic planning and business acumen skills.

  • Good knowledge of retail store operations; knowledge of retail management systems.

  • Proficient in Word, Excel and PowerPoint.

  • Depending on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

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