Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they do ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they do ...
Tempe, AZ · Remote
$86K - $144K/yr
Requirements: * 5+ years' experience in client experience, feedback management, operations, or service quality roles. * 5+ years' experience working with feedback systems, CRM tools, case management ...
Tempe, AZ · Remote
$86K - $144K/yr
Requirements: * 5+ years' experience in client experience, feedback management, operations, or service quality roles. * 5+ years' experience working with feedback systems, CRM tools, case management ...
Albany, NY · On-site
$84K - $104K/yr
You'll also oversee customer feedback processes, implement service standards, drive continuous improvement initiatives, and help shape the future of the customer experience. Qualifications:
Quick apply
Albany, NY · On-site
$84K - $104K/yr
You'll also oversee customer feedback processes, implement service standards, drive continuous improvement initiatives, and help shape the future of the customer experience. Qualifications:
Gardena, CA · On-site
$18.25 - $24/hr
Monitor store performance, customer feedback, and service quality, and assist in addressing issues as they arise. * Analyze customer comments and basic customer data (e.g., survey results, feedback ...
Gardena, CA · On-site
$18.25 - $24/hr
Monitor store performance, customer feedback, and service quality, and assist in addressing issues as they arise. * Analyze customer comments and basic customer data (e.g., survey results, feedback ...
$16.50 - $22.25/hr
Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they do ...
$16.50 - $22.25/hr
Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they do ...
Fort Mill, SC · Remote
$86K - $144K/yr
Requirements: * 5+ years' experience in client experience, feedback management, operations, or service quality roles. * 5+ years' experience working with feedback systems, CRM tools, case management ...
Fort Mill, SC · Remote
$86K - $144K/yr
Requirements: * 5+ years' experience in client experience, feedback management, operations, or service quality roles. * 5+ years' experience working with feedback systems, CRM tools, case management ...
Maintain & evolve feedback mechanisms and experience measurement across the business * Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and ...
Maintain & evolve feedback mechanisms and experience measurement across the business * Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and ...
Long Island City, NY · On-site
$81K - $135K/yr
Maintain & evolve feedback mechanisms and experience measurement across the business * Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and ...
Long Island City, NY · On-site
$81K - $135K/yr
Maintain & evolve feedback mechanisms and experience measurement across the business * Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and ...
$81K - $135K/yr
Maintain & evolve feedback mechanisms and experience measurement across the business * Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and ...
$81K - $135K/yr
Maintain & evolve feedback mechanisms and experience measurement across the business * Integrate customer sentiment data with behavioral and transactional data in partnership with analytics and ...
Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they do ...
Quick apply
Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they do ...
Clayton, MO · On-site
$34K - $57K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Clayton, MO · On-site
$34K - $57K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Clayton, MO · On-site
$34K - $57K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Clayton, MO · On-site
$34K - $57K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
This role will serve as the organization's champion for the Voice of the Customer (VoC), ensuring customer insights, feedback, behaviors, and expectations are translated into meaningful improvements ...
This role will serve as the organization's champion for the Voice of the Customer (VoC), ensuring customer insights, feedback, behaviors, and expectations are translated into meaningful improvements ...
$95K - $165K/yr
Customer Feedback : Collect customer feedback regarding the product and support services, and collaborate with product development teams to drive product enhancements. * Escalation Management
Quick apply
$95K - $165K/yr
Customer Feedback : Collect customer feedback regarding the product and support services, and collaborate with product development teams to drive product enhancements. * Escalation Management
New York, NY · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
New York, NY · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Boston, MA · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Boston, MA · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Boston, MA · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
Boston, MA · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
New York, NY · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
New York, NY · On-site
$41K - $68K/yr
Collaborate with internal teams on customer feedback to improve products/services. Document detailed customer interactions and updates in CRM. Identify potential areas for service/product improvement ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
A Customer Feedback job involves collecting, analyzing, and responding to customer opinions, reviews, and surveys to improve products or services. Professionals in this role gather insights from various sources like emails, social media, and feedback forms. They work closely with teams in product development, marketing, and customer service to implement improvements. Strong communication and analytical skills are essential for success in this role.
A Customer Feedback professional is responsible for gathering, analyzing, and reporting customer opinions through surveys, interviews, or digital platforms. Daily tasks may include monitoring feedback channels, compiling and categorizing responses, and creating reports to share with relevant teams. They often collaborate with product, marketing, and customer support departments to relay insights and recommend improvements. The role may also involve responding to customer concerns and ensuring follow-ups are handled promptly, making analytical and communication skills essential.
To excel in a Customer Feedback role, you need strong analytical abilities, communication skills, and experience with customer service or data collection, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, survey platforms, and feedback analysis tools is typically expected. Active listening, attention to detail, and the ability to provide constructive insights are key soft skills for this position. These competencies ensure accurate collection and effective interpretation of customer insights, driving meaningful improvements for the business.
$15.25 - $20.50/hr
Full-time
Re-posted 14 days ago
